Grandstream Networks HT818 Administration Manual
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Grandstream Networks HT818 Administration Manual

Analog telephone adaptor
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Grandstream Networks, Inc.
HT818
Analog Telephone Adaptor
Administration Guide

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Summary of Contents for Grandstream Networks HT818

  • Page 1 Grandstream Networks, Inc. HT818 Analog Telephone Adaptor Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION The firmware for the HT818 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Equipment Packaging .......................... 13 HT818 Ports Description ........................13 Connecting HT818 ..........................14 Scenario 1: Connecting the HT818 using WAN Port ..............14 Scenario 2: Connecting the HT818 using LAN Port ..............14 HT818 LEDs Pattern ..........................15 CONFIGURATION GUIDE .................... 16 Obtain HT818 IP Address via Connected Analogue Phone ..............
  • Page 5 Important Settings ..........................45 NAT Settings ..........................45 DTMF Methods ..........................46 Preferred Vocoder (Codec) ......................46 Configuring HT818 through Voice Prompts ..................46 Configuration through a Central Server ....................47 Register a SIP Account ........................48 Call Features ............................50 Rebooting HT818 from Remote ......................
  • Page 6 Table of Tables Table 1: HT818 Features at a Glance ......................10 Table 2: HT818 Technical Specifications ....................11 Table 3: Definition of the HT818 Connectors ....................14 Table 4: HT818 LEDs Pattern Description ....................15 Table 5: Voice Prompt Menu ........................16 Table 6: Status Page Definitions .........................

  • Page 7: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT818. It covers also the topic of connecting and configuring the HT818, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT818 User Guide”.

  • Page 8: Change Log

    CHANGE LOG This section documents significant changes from previous versions of admin guide for HT818. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.9.3 •...

  • Page 9: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page P a g e HT818 Administration Guide Version 1.0.9.3...

  • Page 10: Welcome

    3- way conferencing, direct IP-IP Calling, and new provisioning support among other features. The HT818 is very easy to manage and configure, and it is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker.

  • Page 11: Product Overview

    PRODUCT OVERVIEW The HT818 is an 8 ports analog telephone adapter (ATA) that allow users to create a high-quality and manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.

  • Page 12: Ht818 Technical Specifications

    HT818 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT818. Table 2: HT818 Technical Specifications Interfaces Telephone Interfaces Eight (8) RJ11 FXS ports Network Interface Two (2) 10/100/1000 Mbps Ethernet port (RJ45).
  • Page 13 F or -10º – 60ºC. Humidity: 10 – 90% Non-condensing. Dimensions and Dimension : 36 x 120 x 180 mm (H x W x D) Weight Weight: 356g Compliance Compliance FCC/CE/RCM. P a g e HT818 Administration Guide Version 1.0.9.3...

  • Page 14: Getting Started

    Note: Check the package before installation. If you find anything missing, contact your system administrator. HT818 Ports Description The following figure describes the different ports on the back panel of the HT818. Figure 2: HT818 Back Panel P a g e HT818 Administration Guide Version 1.0.9.3...

  • Page 15: Connecting Ht818

    2. Connect the WAN port of the HT818 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT818 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 16: Ht818 Leds Pattern

    Figure 3: Connecting the HT818 HT818 LEDs Pattern There are four (4) LED types that help you manage the status of your HT818. Figure 4: HT81X LEDs Pattern Table 4: HT818 LEDs Pattern Description LED Lights Status The Power LED lights up when The HT818 is powered on and it flashes...

  • Page 17: Configuration Guide

    Obtain HT818 IP Address via Connected Analogue Phone HT818 is by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT818, you should access to the “Interactive Voice...
  • Page 18 Automatically returns to main menu “Device not registered” This prompt will be played immediately after off hook If the device is not registered and the option “Outgoing Call without Registration” is in NO P a g e HT818 Administration Guide Version 1.0.9.3...

  • Page 19: Configuration Via Web Browser

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT818 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 20: Web Ui Access Level Management

    4. Enter the administrator’s password to access the Web Configuration Menu. Note: The computer must be connected to the same sub-network as the HT818. This can be easily done by connecting the computer to the same hub or switch as the HT818.

  • Page 21: Changing User Level Password

    6. Press Apply at the bottom of the page to save your new settings. Figure 5: Admin Level Password Changing User Level Password 1. Access your HT818 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings.

  • Page 22: Web Configuration Pages Definitions

    Figure 7: Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT818 Web UI. As mentioned, you can log in as an administrator or an end user. • Status: Displays the system info, network status, account status, and line options.

  • Page 23: Basic Settings Page Definitions

    “HTTPS” is selected, web UI will be accessed using HTTPS. By default, “HTTP” is selected. HTTP Web Port Customizes HTTP port used to access the HT818 web UI. Default is 80. P a g e HT818 Administration Guide Version 1.0.9.3...
  • Page 24 Note: Make sure to reboot the phone for the changes to take effect. IPv4 Address Allows users to configure the appropriate network settings on the HT818 to obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP".
  • Page 25 IPv6 Address Allows users to configure the appropriate network settings on the HT818 to obtain IPv6 address. Users could select "DHCP", "Static IP”. By default, it is set to "DHCP". • DHCP mode: all the field values for the static IP mode are not used (even though they are still saved in the flash memory.) The HT818 acquires its IP...
  • Page 26 128kbps limited for internal system, signaling and NATed traffic. Voice or RTP stream will never be limited. Enable UPnP When set to “Yes”, the HT818 acts as an UPnP gateway for your UPnP enabled Support applications. UPnP = “Universal Plug and Play”...
  • Page 27 For example; 192.168.2.1 will be changed to 192.168.3.1 if net mask is 255.255.255.0. Then the device will reboot LAN DHCP Start IP Default value is 100. The last segment of IP address assigned to the HT818 in the LAN Network. Default configuration assigns IP address (to local network devices) starting from 192.168.2.100.

  • Page 28: Advanced Settings Page Definitions

    Selects firmware upgrade/provisioning method: TFTP, HTTP or HTTPS. and provisioning Sets IP address or domain name of firmware server. The URL of the server that hosts Firmware Server the firmware release. Default is fm.grandstream.com/gs Path P a g e HT818 Administration Guide Version 1.0.9.3...
  • Page 29 (0-6)”. (Day of week is starting from Sunday). Default is No. Always Check for Configures the HT818 to always search for the new firmware at boot up. During the boot New Firmware at stage, the HT818 will contact the firmware upgrade server to search for a new firmware, Boot up when available it will start the upgrade process, otherwise it will boot normally.
  • Page 30 Conf File unauthorized modifications. Default is No. SIP TLS Certificate Specifies SSL certificate used for SIP over TLS is in X.509 format. The HT818 has built- in private key and SSL certificate. SIP TLS Private Specifies TLS private key used for SIP over TLS is in X.509 format.
  • Page 31 Connection Enters password for ACS to connect to the HT818. Request Password CPE SSL Configures the Cert File for the phone adapter to connect to the ACS via SSL. Certificate CPE SSL Private Specifies the Cert Key for the phone adapter to connect to the ACS via SSL.
  • Page 32 Deactivates Direct IP-to-IP calling function. Default is No. Call NTP Server Defines URL or IP address of the NTP (Network Time Protocol). Used by the HT818 to synchronize the date and time. Public NTP servers can be found at http://www.ntp.org Default is pool.ntp.org...

  • Page 33: Profiles Pages Definitions

    May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Send SIP Log Configures the HT818 to send a replicate of the SIP packets on the syslog. Default is No Download Device Downloads actual device configuration file in .txt format.
  • Page 34 If the user configures this option to “Yes”, when registration expires, the device will re- Outbound Proxy register via primary outbound proxy. By default, this option is disabled. Allow DHCP Option Configures the HT818 to collect SIP server address from DHCP option 120. Default is No. 120 (override SIP Server) SIP transport Selects transport protocol for SIP packets;...
  • Page 35 This option is usually used under a SIP trunk account’s configuration. Default is No. INVITE SIP Registration Controls whether the HT818 needs to send REGISTER messages to the proxy server. Default setting is Yes. Unregister on Controls whether to clear SIP user’s information by sending un-register request to the Reboot proxy server.
  • Page 36 SIP Messages Check SIP User ID Checks SIP User ID in the Request URI of incoming INVITE; if it doesn't match the HT818 for Incoming SIP User ID, the call will be rejected. Direct IP calling will also be disabled.
  • Page 37 Order available options are: • Auto: When set to “Auto”, the HT818 will look for the caller ID in the order of P- Asserted Identity Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE. P a g e HT818 Administration Guide Version 1.0.9.3...
  • Page 38 Configures a user ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs to be entered. The HT818 will automatically append the “@” and the host portion of the corresponding SIP address.
  • Page 39 Specifies the auto-dial delay after off hook. Delay Proxy-Require Determines a SIP Extension to notify the SIP server that the HT818 is behind a NAT/Firewall. Use NAT IP Defines NAT IP address used in SIP/SDP messages. It should only be used if required by ITSP.
  • Page 40 Incomplete Address” responses. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). Default is No. This feature is NOT designed to work with and should NOT be enabled for direct IP-to- IP calling. P a g e HT818 Administration Guide Version 1.0.9.3...
  • Page 41 - allows dialing to any US/Canada Number with 11 digits length • 011[2-9]x. - allows international calls starting with 011 • [3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911 P a g e HT818 Administration Guide Version 1.0.9.3...
  • Page 42 Specifies which end will act as refresher for outgoing calls. Default is Omit. • Refresher UAC: The HandyTone acts as the refresher. • UAS: Callee or proxy server act as the refresher. P a g e HT818 Administration Guide Version 1.0.9.3...
  • Page 43 Default is No. Symmetric RTP Changes the destination to send RTP packets to the source IP address and port of the inbound RTP packet last received by the device. Default is No. P a g e HT818 Administration Guide Version 1.0.9.3...
  • Page 44 Reverses the polarity upon call establishment and termination. Default is No. Loop Current Allows the traditional PBX used with HT818 to apply this method for signaling call Disconnect termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call.

  • Page 45: Fxs Ports Page Definitions

    Defines the time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value. HT818 support a range from 40 to 2000 ms. Default values are 300 minimum and 1100 maximum.

  • Page 46: Important Settings

    Configures a User ID or extension number that is automatically dialed when off-hook. Only Dial the user part of a SIP address needs is entered here. The HT818 will automatically append the “@” and the host portion of the corresponding SIP address.

  • Page 47: Dtmf Methods

    Select voice menu option 01 to enable HT818 to use DHCP. • STATIC IP MODE Select voice menu option 01 to enable HT818 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 48: Configuration Through A Central Server

    • PPPOE MODE Select voice menu option 01 to allow the HT818 to enable the PPPoE mode. PPPoE Username and Password should be configured from web GUI. • FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server.

  • Page 49: Register A Sip Account

    Register a SIP Account The HT818 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps to register your accounts via web user interface 1. Access your HT818 web UI by entering its IP address in your favorite browser.

  • Page 50: Figure 8: Sip Profiles Settings

    After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT818 web interface under Status → Port Status → Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 51: Call Features

    Figure 10: Accounts Status Call Features The HT818 support all the traditional and advanced telephony features. Table 11: HT818 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). P a g e HT818 Administration Guide Version 1.0.9.3...
  • Page 52 Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then hang up. Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial tone then hang up. P a g e HT818 Administration Guide Version 1.0.9.3...

  • Page 53: Rebooting Ht818 From Remote

    Pressing pound sign will serve as Re-Dial key. Rebooting HT818 from Remote Press “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway.

  • Page 54: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The HT818 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.

  • Page 55: Upgrading Via Local Directory

    1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT818 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4.

  • Page 56: Managing Firmware And Configuration File Download

    Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the HT818 boots up or reboots, it will send a request to download a file named "cfgxxxxxxxxxxxx” followed by a configuration XML file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab"...

  • Page 57: Restore Factory Default Settings

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT818. 3. Insert a pin in this hole and press for about 7 seconds.

  • Page 58: Reset From Web Interface (Reset Type)

    Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. If the HT818 were previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.

  • Page 59: Experiencing Ht818

    Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e HT818 Administration Guide Version 1.0.9.3...

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