Grandstream Networks HT812 Administration Manual
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Grandstream Networks HT812 Administration Manual

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Summary of Contents for Grandstream Networks HT812

  • Page 1 Grandstream Networks, Inc.

  • Page 2: Product Overview

    VoIP on analog phones and enables service providers to offer high quality IP service. The HT812/HT814 are an ideal ATA s for individual use and for large scale commercial IP voice deployments since they permit small and medium businesses to create integrated IP and PSTN telephony systems that efficiently manage communication costs.
  • Page 3 Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-through. For HT812: 3 REN, up to 1km on 24AWG line. Short/Long Haul Ring Load For HT814: 2 REN, up to 1km on 24AWG line.

  • Page 4: Getting Started

    Storage: 14 – 140 F or -10º – 60ºC. Humidity: 10 – 90% Non-condensing. Dimension : 28.5 x 130 x 90 mm (H x W x D). Dimensions and Weight Weight: 353.33g for HT812 and for 423.5g for HT814. Compliance FCC/CE/RCM. Compliance Table 2: HT812/HT814 Technical Specifications...
  • Page 5 Factory reset button. Press for 7 seconds to reset factory default settings. Table 3: HT812/HT814 Connectors Definitions Connecting HT812/HT814 The HT812/HT814 are designed for easy configuration and easy installation, to connect your HT812/HT814, please follow the steps below: Scenario 1: Connecting the HT812/HT814 using WAN Port...
  • Page 6 2. Connect the WAN port of the HT812/HT814 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 7: Configuration Guide

    Obtain HT812/HT814 IP Address via Connected Analogue Phone HT812/HT814 are by default configured to obtain the IP address from DHCP server where the unit is located. To know which IP address is assigned to your HT812/HT814, you should access to the “Interactive Voice Response...
  • Page 8 The current WAN IP address is announced “IP Address“ + IP If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your address HT812/HT814 for the new IP address to take Effect. “Subnet“ + IP Same as menu 02 address “Gateway“...

  • Page 9: Configuration Via Web Browser

    Configuration via Web Browser The HT812/HT814 embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages allow a user to configure the HT812/HT814 through a web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. Microsoft Internet Explorer: version 10 or higher.

  • Page 10: Web Ui Access Level Management

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT812/HT814 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 11: Changing Admin Level Password

    Changing Admin Level Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 12: Web Configuration Pages Definitions

    Figure 10: Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT812/HT814 Web UI. As mentioned, you can log in as an administrator or an end user. Status: Displays the system info, network status, account status, and line options.
  • Page 13 Core: Specifies Core version. version Base: Specifies Base version. CPE: Specifies CPE version. CPE version is displayed only when HT812/HT814 is connected to an ACS using TR-069 protocol. Softwar Indicates the current software status of the HT (Running or Stopped).
  • Page 14 Networ Indicates the Status of the Network cables connected to the LAN Port and the WAN Port. k Cable Status (Up/Down), Speed (Mbps), Operational Mode (Full/Half Duplex) Status PPPoE Indicates PPPoE connection status. Link Up Indicates type of NAT when it is configured. Displays relevant information regarding the FXS ports about their registration, current Port Status...
  • Page 15 15 mins. Range 1-15 min). Allows users to choose the Web Access Mode between “HTTPS”, “HTTP” and Web Access Mode “Disabled”. If “Disabled” is selected, web UI access will be disabled. By default, “HTTP” is selected. HTTP Web Port Customizes HTTP port used to access the HT801/HT802 web UI. Default is 80. HTTPS Web Port Customizes HTTPS port used to access the HT801/HT802 web UI.
  • Page 16 Use PPPoE Set the PPPoE account settings. If selected, ATA attempt to establish a PPPoE session if any of the PPPoE fields is set. ● PPPoE account ID: Defines the PPPoE username. Necessary if ISP requires you to use a PPPoE (Point to Point Protocol over Ethernet) connection. ●...
  • Page 17 override selected time zone. If set to “No”, the analogue adapter will use selected time zone even if provided by DHCP server. The Default setting is Yes. Configures the languages of the voice prompt and web interface, except Spanish Language that it is only in IVR. Available languages: English, Chinese, Traditional Chinese, Russian, Spanish IVR.
  • Page 18 connectivity Default setting is “No”. Uses ARP to check the network connectivity. Use ARP to detect network connectivity Default is “Yes”. Verify host when using HTTPS Enables / disables the host verification when using HTTPS. Selects firmware upgrade/provisioning method: TFTP, HTTP, HTTPS, FTP or FTPS. Upgrade via Default is HTTPS.
  • Page 19 default value is "None". Sends multicast “SUBSCRIBE” message for provisioning at booting stage, used for 3CX Auto Provision PnP (Plug-and-Play) configuration. Default is Yes. Specifies when the firmware upgrade process will be initiated; there are 4 options: No: The HT8xx will only do an upgrade once at boot up. Check every X minutes: User needs to specify a period in minutes.
  • Page 20 SIP TLS Certificate Specifies SSL certificate used for SIP over TLS is in X.509 format. The HT8xx has built-in private key and SSL certificate. Maximum supported length is 4069. Specifies TLS private key used for SIP over TLS is in X.509 format. SIP TLS Private Key Maximum supported length is 4069.
  • Page 21 Set RADIUS shared secret. Configure RADIUS VSA Vendor ID to match RADIUS server’s configuration. Default is RADIUS VSA Vendor ID 42397 for Grandstream Networks Inc. Configure RADIUS VSA Access Level Attribute to match RADIUS server’s RADIUS VSA Access Level Attribute configuration.
  • Page 22 DDNS Server Selects DDNS Server: dyndns, freedns.afraid.org, zoneedit.com, no-ip.com, oray.net. Default is dyndns. DDNS Username 64 characters as Max String Length. DDNS Password 64 characters as Max String Length. DDNS Hostname 64 characters as Max String Length. DDNS Hash 64 characters as Max String Length. Enable OpenVPN®...
  • Page 23 Special Proceed Indication Tone: This feature allows user to configure the tone played when user goes offhook and there is voicemail on the subscribed mailbox. Need to set ‘MWI Tone’ to ‘Special Proceed Indication Tone’ to use this feature. Prompt Tone Access Code Key pattern to get Prompt Tone.
  • Page 24 TLS 1.1 TLS 1.2 Default is Unlimited. This feature allows customer to choose desired Maximum TLS Version. Choices are: Unlimited Maximum TLS Version TLS 1.0 TLS 1.1 TLS 1.2 Default is Unlimited. If set to SSL/TLS, the syslog messages will be sent through secured TLS Protocol to syslog server.
  • Page 25 Upload Firmware your computer. The firmware filename should be “ht80xfw.bin” (ht802fw.bin for HT802 for instance), "ht81xfw.bin” for HT812/HT814 or "ht818fw.bin” for HT818. Press Upload from local directory button to load configuration file to the device from your computer. The configuration file should be an XML file (for instance: “config.xml”).

  • Page 26: Profiles Pages Definitions

    "emergency" Profiles Pages Definitions Profiles (1,2) Activates / Deactivates the accounts. The FXS port configuration will not change if disabled, although the port Profile will not be operational, in this state, there will be no dial tone when picking up the analog phone and Active making/receiving calls will not be possible.
  • Page 27 Actual the permanent listening port on the phone. Otherwise, they will use the ephemeral port for the connection. Ephemera Default is No. l Port in Contact with TCP/TLS Indicates type of NAT for each account. This parameter configures whether the NAT traversal mechanism is activated.
  • Page 28 Unregiste Controls whether to clear SIP user’s information by sending un-register request to the proxy server. The un- r on registration is performed by sending a REGISTER message with Contact set to * and Expires=0 parameters to Reboot the SIP server. This will unregister the SIP account under the concerned FXS page. Default is No.
  • Page 29 RTP DSCP (Diff-Serv value in decimal, 0-63, default 46) Local SIP Defines local port to use by the HT81x for listening and transmitting SIP packets. Default value for FXS 1 is Port 5060 and 5062 for FXS 2. Defines the local RTP-RTCP port pair the HT81x will listen and transmit. It is the HT81x RTP port for channel 0. Local RTP Port The default value for FXS port is 5004...
  • Page 30 ID for Incoming INVITE Authentic Challenges the incoming INVITE for authentication with SIP 401 Unauthorized message. Incoming Default is No. INVITE Authentic Configures whether to validate the domain certificate when download the firmware/config file. If it is set to Server “Yes”, the phone will download the firmware/config file only from the legitimate server. The default setting is “No”.
  • Page 31 Order Auto: When set to “Auto”, the ATA will look for the caller ID in the order of P-Asserted Identity Header, Remote- Party-ID Header and From Header in the incoming SIP INVITE. Disabled: When set to “Disabled”, all incoming calls are displayed with “Unavailable”. From Header: When set to “From Header”, the ATA will use the FROM header to display the caller ID.
  • Page 32 Send Default is No. If set to yes, flash will be sent as DTMF event. Hook Flash Event When it set to YES it allows the user to perform some call setting when both channels are used while pressing: “Flash + 1” in order to hang up the current call and resume a call that was held. “Flash + 2” in order to hold the current call and resume a call that was held.
  • Page 33 Disable Call Disables displaying caller ID when receiving a second incoming call. Default is No. Waiting Caller ID Disable Disables playing call waiting tone during active call when receiving a second incoming call. The CWCID will still Call be displayed. Waiting Default is No.
  • Page 34 Group Linear style will sort the call to the lowest numbered available line, this is also called “serial hunting”. Type Circular style will distribute the calls “round-robin”. If a call is assigned to line 1, the next call goes to 2 and the next to 3.
  • Page 35 <=1617>[2-9]xxxxxx – allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically 1[2-9]xx[2-9]xxxxxx – allows dialing to any US/Canada Number with 11 digits length 011[2-9]x. – allows international calls starting with 011 [3469]11 – allow dialing special and emergency numbers 311, 411, 611 and 911 Note: In some cases, user wishes to dial strings such as *123 to activate voice mail or other application provided by service provider.
  • Page 36 Specifies which end will act as refresher for incoming calls. Default is Omit.: Specify UAS: The HandyTone acts as the refresher. Refresher UAC: Callee or proxy server act as the refresher. Force Uses INVITE message to refresh the session timer. Default is No. INVITE Appends “100rel”...
  • Page 37 Fax Mode Specifies the fax mode: T.38 (Auto Detect) FoIP by default, or Pass-Through. If using Pass-through mode, select preference codec as PCMU or PCMA. Re-Invite Permits the unit to send out the re-INVITE for T.38 or Fax Pass Through if a fax tone is detected. Default after Fax Tone is Enabled...
  • Page 38 Play Allow user to configure if it will play busy/reorder tone before loop current disconnect upon call fail. busy/reor Default is No. der tone before Loop Current Disconne Loop Current Configures the duration of voltage drop described in topic above. HT81x support a duration range from 100 to Disconne 10000ms.
  • Page 39 Ring Customizes ring frequency. Frequenc Valid options: 20Hz – 25Hz. Default is 20Hz. Enable Configures a high ringing voltage output for the ATA. High Ring Power OnHOOK DC Feed This feature is used to adjust DC feed current. Current RFC2833 This feature allows users to customize the count of RFC2833 events. Default is 8. Events Count RFC2833...
  • Page 40 Features setting. Default is Yes Reset Allows users to reset all call features configuration. Call Default is No Features Allow users to customize the SRTP feature codes. Default is Yes SRTP – Enable SRTP: Default is 16 Feature – Disable SRTP: Default is 17 SRTP per –...
  • Page 41 Blind Allow users to customize the Blind Transfer feature code. Default is Yes Transfer – Enable Blind Transfer: Default is 87 Feature Disable Default is Yes LEC per call – Disable LEC per call: Default is 03 Feature Disable Bellcore Style 3- Default is No Conferen Star Code Default is Yes...

  • Page 42: Important Settings

    Hunting Group 1 contains ports 1, 2, 3. FXS port 4 is registered but it is not added to the Hunting Group 1. Note: HT812/HT814 will use CID name from FXS port initiating the outgoing call if the “Name” field is entered for that specific port.
  • Page 43 Select voice menu option 01 to enable HT812/HT814 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT812/HT814 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 44: Configuration Through A Central Server

    Register a SIP Account The HT812/HT814 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser.
  • Page 45 Figure 12: SIP Accounts settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT812/HT814 web interface under Status �� Port Status ��...

  • Page 46: Call Features

    When all the FXS ports are registered, the simultaneous rings will have one second delay between each ring on each phone. Call Features The HT812/HT814 support all the traditional and advanced telephony features. Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC), *02722 (G722).

  • Page 47: Upgrading And Provisioning

    Pressing pound sign will serve as Re-Dial key. Table 11: HT812/HT814 Call Features Rebooting HT812/HT814 from Remote Press “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway.

  • Page 48: Firmware Upgrade Procedure

    1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT812/HT814 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin)

  • Page 49: Firmware And Configuration File Prefix And Postfix

    4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface. 5. Configure the Firmware Server Path to the IP address of the PC. 6. Save and Apply the changes and reboot the HT812/HT814. End users can also choose to download a free HTTP server from http://httpd.apache.org/...

  • Page 50: Restore Factory Default Settings

    When the HT812/HT814 boots up or reboots, it will send a request to download a file named “cfgxxxxxxxxxxxx” followed by a configuration XML file named “cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” is the MAC address of the phone, i.e., “cfg000b820102ab”...

  • Page 51: Reset From Web Interface (Reset Type)

    Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. If the HT812/HT814 were previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.

  • Page 52: Change Log

    (if no SIP account is configured) or using SIP account credentials. CHANGE LOG This section documents significant changes from previous versions of the admin guide for HT812/HT814. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
  • Page 53 Updated CDR File Option | SIP File Option (P8534/8535) value from “1 – Override” to “Overwrite”. [Advanced Settings Page Definitions] Added Local IVR option that announces extension number of the port. [Understanding HT812/HT814 Interactive Voice Prompt Response Menu] Firmware version 1.0.37.1 Added feature Configuration File Types Allowed.
  • Page 54 Added support for IPv6 address without square brackets. [Primary SIP Server][Failover SIP Server][Outbound Proxy] [Backup Outbound Proxy] Added support for DHCP Domain Name configuration. [DHCP domain name] Added support of “Use Configured IP” for “DNS Mode”. [Use Configured IP] Added support for “Play Busy Tone When Account is unregistered”. [Play Busy Tone When Account is unregistered] Firmware Version 1.0.19.11 Added “Disable”...
  • Page 55 Added support for upgrade device via FTP/FTPS server. [UPGRADING AND PROVISIONING] Added support to have the call waiting tone through SIP INFO. Added support for Hunting Group on HT812 Web UI. Added feature “Validate Server Certificates”. [Validate Server Certificates] Added support for [DDNS]...
  • Page 56 Added support for [Telnet] Added feature [Play busy/reorder tone before Loop Current Disconnect] Firmware Version 1.0.5.11 Changed default “Upgrade Via” from HTTP to HTTPS. [Upgrade via] [Upgrade Protocol] [UPGRADE PROTOCOL] [UPGRADING AND PROVISIONING] Added the ability to schedule [Automatic Reboot] Added support for [SNMPv3] Added support for 3 level access through RADIUS authorization (Admin, User and [viewer]) Added option to customize number of failed [Web Access Attempt Limit] to access web GUI...
  • Page 57 Added network check mechanism to enable or disable WAN port web access. Added a re-enter box to confirm change user and admin password on web GUI to avoid typo or mistakes. [Confirm End User Password] [Confirm Admin Password] Firmware Version 1.0.2.1 This is the initial version for HT812/HT814.
  • Page 58 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 59: Gnu Gpl Information

    GNU GPL INFORMATION 14 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download...

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