Grandstream Networks HT812 Series Administration Manual
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Grandstream Networks HT812 Series Administration Manual

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Grandstream Networks, Inc.
HT812/HT814 Series
Administration Guide

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Summary of Contents for Grandstream Networks HT812 Series

  • Page 1 Grandstream Networks, Inc. HT812/HT814 Series Administration Guide...

  • Page 2: Product Overview

    HT812/HT814 – Administration Guide The HT812/HT814 analog telephone adaptors (ATAs) provide transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT812/HT814 is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections.

  • Page 3: Getting Started

    For HT812: 3 REN, up to 1km on 24AWG line. Short/Long Haul Ring Load For HT814: 2 REN, up to 1km on 24AWG line. Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID. Disconnect Busy Tone, Polarity Reversal/Wink, Loop Current. Methods Signaling Network...
  • Page 4 Figure 2: HT814 Package Contents Check the package before installation. If you find anything missing, contact your system administrator. HT812/HT814 Ports Description The following figure describes the different ports on the back panel of the HT812/HT814. Figure 3: HT812 Back Panel Figure 4: HT814 Back Panel Phone 1 &...

  • Page 5: Configuration Guide

    Figure 5: Connecting the HT812/HT814 HT812/HT814 LEDs Pattern There are four (4) LED types that help you manage the status of your HT812/HT814. Figure 6: HT812/HT814 LEDs Pattern LED Lights Status The Power LED lights up when the HT812/HT814 are powered on and it flashes when the Power LED HT812/HT814 is booting up.
  • Page 6 Menu Voice Prompt Options Press “*” for the next menu option Main “Enter a Menu Option” Press “#” to return to the main menu Menu Enter 01-05, 07,10, 12-17,47 or 99 menu options Press “9” to toggle the selection If using “Static IP Mode”, configure the IP address information using menus 02 “DHCP Mode”, to 05.

  • Page 7: Configuration Via Web Browser

    Five success tips when using the voice prompt “*” shifts down to the next menu option and “#” returns to the main menu “9” functions as the ENTER key in many cases to confirm or toggle an option. All entered digit sequences have known lengths – 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e.
  • Page 8 offering a reboot button on the web page. Saving the Configuration Changes After users make changes to the configuration, pressing Update button will save but not apply the changes until Apply button is clicked. Users can instead directly press Apply button. When a reboot is required to apply changes, the web page will prompt the user to reboot by offering a reboot button on the web page.

  • Page 9: Web Configuration Pages Definitions

    Figure 10: Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT812/HT814 Web UI. As mentioned, you can log in as an administrator or an end user. Status: Displays the system info, network status, account status, and line options. Basic Settings: Configures the end user level password, IP address modes, web access, time zone settings and language.

  • Page 10: Basic Settings Page Definitions

    Network Indicates the Status of the Network cables connected to the LAN Port and the WAN Port. Cable Status (Up/Down), Speed (Mbps), Operational Mode (Full/Half Duplex) Status PPPoE Indicates PPPoE connection status. Link Up Indicates type of NAT when it is configured. Displays relevant information regarding the FXS ports about their registration, current Port Status...
  • Page 11 Enables / Disables the Web and SSH access through the WAN port. The available options are the following: ● No: No access to the web or SSH from any IP address on the WAN side. WAN Side Web/SSH Access ● Yes: Access for the Web GUI and SSH is enabled on the WAN side. ●...
  • Page 12 ○ IP Address : Default is 192.168.100.100 ○ Subnet Mask : Default is 255.255.255.0 ○ Default Router : Default is 192.168.100.1 ○ DNS Server 1 : Default is 0.0.0.0 ○ DNS Server 2 : Default is 0.0.0.0 ● 802.1Q/VLAN Tag vlan tagging : [0 –...

  • Page 13: Advanced Settings Page Definitions

    Default value is 120 hrs (5 days). The length of time the IP address is assigned to the LAN DHCP IP Lease Time clients. Value is set in units of hours. This function forwards all WAN IP traffic to a specific IP address if no matching port is used DMZ IP by HT812/HT814 or in the defined port forwarding.
  • Page 14 HTTP/HTTPS FTP/FTPS Password Enters password to authenticate with HTTP/HTTPS FTP/FTPS server. Checks if firmware file is with matching prefix before downloading it. This field enables user to Firmware File Prefix store different versions of firmware files in one directory on the firmware server. Checks if firmware file is with matching postfix before downloading it.
  • Page 15 All trusted Certificates: Both built-in and uploaded Certificates Configures the Root CA version. can be set to either Current root or new root. Root CA Version Default Value is New Root. Specifies SSL certificate used for SIP over TLS is in X.509 format. The HT8xx has built-in private key and SSL certificate.
  • Page 16 Set RADIUS shared secret. Configure RADIUS VSA Vendor ID to match RADIUS server’s configuration. Default is 42397 RADIUS VSA Vendor ID for Grandstream Networks Inc. RADIUS VSA Access Level Configure RADIUS VSA Access Level Attribute to match RADIUS server’s configuration.
  • Page 17 continuous tone, OFF should be zero. Otherwise, it will ring ON ms and a pause of OFF ms and Reorder Tone then repeat the pattern. Confirmation Tone Example configuration for N.A. Call Waiting Tone Dial tone: Prompt Tone f1=350@-13, f2=440@-13, c=0/0; Conference Party Hangup Tone * Syntax: f1=freq@vol, f2=freq@vol, c=on1/off1-on2/off2-on3/off3;...
  • Page 18 2. NAT related info (INFO level) 3. sent or received SIP message (DEBUG level) 4. SIP message summary (INFO level) 5. inbound and outbound calls (INFO level) 6. registration status change (INFO level) 7. negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9.

  • Page 19: Profiles Pages Definitions

    Priority Header If "Yes", E.911 INVITE message includes the "Priority" header with the value "emergency" Profiles Pages Definitions Profiles (1,2) Activates / Deactivates the accounts. The FXS port configuration will not change if disabled, although the port will Profile Active not be operational, in this state, there will be no dial tone when picking up the analog phone and making/receiving calls will not be possible.
  • Page 20 User=Phone: “User=Phone” parameter will be attached to the Request-Line and “From” header in the SIP request to indicate the E.164 number. If set to “Enable”. Enabled: “Tel:” will be used instead of “sip:” in the SIP request. Please consult your carrier before changing this parameter. Default is Disabled. Use Request Routing ID in If set to Yes, device will use the configured [Request URI Routing ID] in the SIP INVITE.
  • Page 21 Enable RTCP Allows users to enable RTCP. The default setting is “Yes”. Allows user to hold or not hold the phone call before referring. Hold Target Before Refer The default setting is Yes. Refer-To Use Includes target’s “Contact” header information in “Refer-To” header when using attended transfer. Default is No. Target Contact If set to “Yes”, when the phone hangs up as the conference initiator, the conference call will be transferred to the other Transfer on...
  • Page 22 Maximum Number of SIP This feature allows user to configure the number of SIP retries before failover occurs. (between 1 and 10, default is 2). Request Retries Defines T1 timeout value. It is an estimate of the round-trip time between the client and server transactions. For example, the HT81x will attempt to send a request to a SIP server.
  • Page 23 Disable Call Disables receiving a second incoming call when the line is engaged. Default is No. Waiting Disable Call Waiting Caller Disables displaying caller ID when receiving a second incoming call. Default is No. Disables playing call waiting tone during active call when receiving a second incoming call. The CWCID will still be Disable Call displayed.
  • Page 24 e. [3-5] – any digit of 3, 4, or 5; f. [147] – any digit 1, 4, or 7; g. <2=011> – replace digit 2 with 011 when dialing h. <=1> – add a leading 1 to all numbers dialed, vice versa will remove a 1 from the number dialed i.
  • Page 25 Conference URI Allows users to manually configure the conference URL. The default is null. Use First Includes only the first matching vocoder in its 200OK response, otherwise it will include all matching vocoders in Matching same order received in INVITE. Vocoder in Default is No.
  • Page 26 Play busy/reorder Allow user to configure if it will play busy/reorder tone before loop current disconnect upon call fail. tone before Loop Default is No. Current Disconnect Loop Current Configures the duration of voltage drop described in topic above. HT81x support a duration range from 100 to Disconnect 10000ms.
  • Page 27 For example: If configured as 617x+, Call Waiting Tone 1 will be used in case of waiting call arrived from the area code 617. Any other incoming call waiting will be using cadence defined in parameter Call Waiting Tone located under Advanced Settings Configuration page.

  • Page 28: Important Settings

    Default is Yes PCMA Codec Feature – PCMA Codec: Default is 7111 Default is Yes G723 Codec Feature – G723 Codec: Default is 723 Default is Yes G729 Codec Feature – G729 Codec: Default is 729 Default is Yes iLBC Codec Feature –...

  • Page 29: Configuration Through A Central Server

    The HT812/HT814 support the following DTMF mode: • DTMF in-audio • DTMF via RTP (RFC2833) • DTMF via SIP INFO Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. Preferred Vocoder (Codec) The HT812/HT814 support following voice codecs.

  • Page 30: Register A Sip Account

    Register a SIP Account The HT812/HT814 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2.

  • Page 31: Call Features

    Figure 13: Accounts Status When all the FXS ports are registered, the simultaneous rings will have one second delay between each ring on each phone. Call Features The HT812/HT814 support all the traditional and advanced telephony features. Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC), *02722 (G722).

  • Page 32: Upgrading And Provisioning

    Call Features Blind Transfer Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then hang up. Delayed Call Forward.

  • Page 33: Firmware And Configuration File Prefix And Postfix

    4. Click “Upload Firmware” and wait few minutes until the new program is loaded. Always check the status page to see that the program version has changed. the filename in URL for the firmware upgrade has been disabled on the latest firmware upgrade 1.0.43.11 Upgrading via Local TFTP/HTTP/HTTPS/FTP/FTPS Servers For users that would like to use remote upgrading without a local TFTP/FTP/FTPS/HTTP/HTTPS server, Grandstream offers a NAT-friendly HTTP server.

  • Page 34: Restore Factory Default Settings

    Figure 15: XML Config File – MAC Header the filename in URL for config provision has been disabled on the latest firmware upgrade 1.0.43.11 RESTORE FACTORY DEFAULT SETTINGS Warning Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings.

  • Page 35: Change Log

    If the HT812/HT814 were previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings. Reset using SIP NOTIFY 1. Access your HT812/HT814 UI by entering its IP address in your favorite browser. 2.
  • Page 36 Updated Time Zone option “GMT+01:00 (Paris, Vienna, Warsaw)” to “GMT+01:00 (Paris, Vienna, Warsaw, Brussels)”. [Basic Settings Page Definitions] Added star code [*98] to play registration ID. Firmware Version 1.0.39.4 Added feature to send SNMP traffic through Management Interface. [Basic Settings Page Definitions] Added feature to re-subscribe only after a configurable timeout after receiving 403.
  • Page 37 Firmware Version 1.0.17.5 Added feature “Minimum TLS Version”. [Minimum TLS Version] Added feature “Maximum TLS Version”. [Maximum TLS Version] Updated “São Paulo” time zone to UTC-3. [Time Zone] Firmware Version 1.0.15.4 Added more choices to feature “Disable Weak TLS Ciphers”. [Disable Weak TLS Cipher Suites] Added feature “Syslog Protocol”.
  • Page 38 Added feature “Validate Server Certificates”. [Validate Server Certificates] Added support for [DDNS] Added feature Blacklist for Incoming Calls. [Blacklist for Incoming Calls] Added support for [Telnet] Added feature [Play busy/reorder tone before Loop Current Disconnect] Firmware Version 1.0.5.11 Changed default “Upgrade Via” from HTTP to HTTPS. [Upgrade via] [Upgrade Protocol] [UPGRADE PROTOCOL] [UPGRADING AND PROVISIONING] Added the ability to schedule [Automatic Reboot] Added support for [SNMPv3]...

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Ht814 series

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