Grandstream Networks HT812 Administration Manual
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Grandstream Networks HT812 Administration Manual

Analog telephone adaptors
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Grandstream Networks, Inc.
HT812/HT814
Analog Telephone Adaptors
Administration Guide

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Summary of Contents for Grandstream Networks HT812

  • Page 1 Grandstream Networks, Inc. HT812/HT814 Analog Telephone Adaptors Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION The firmware for the HT812/HT814 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Equipment Packaging .......................... 16 HT812/HT814 Ports Description ......................17 Connecting HT812/HT814 ........................17 Scenario 1: Connecting the HT812/HT814 using WAN Port ............17 Scenario 2: Connecting the HT812/HT814 using LAN Port ............18 HT812/HT814 LEDs Pattern ........................ 18 CONFIGURATION GUIDE .................... 20 Obtain HT812/HT814 IP Address via Connected Analogue Phone.............
  • Page 5 Understanding HT812/HT814 Interactive Voice Prompt Response Menu .......... 20 Configuration via Web Browser ......................22 Accessing the Web UI ........................23 Web UI Access Level Management ....................24 Saving the Configuration Changes ....................24 Changing Admin Level Password ....................24 Changing User Level Password ....................
  • Page 6 Configuration File Download ........................ 63 RESTORE FACTORY DEFAULT SETTINGS ............... 64 Using the Reset Button ........................64 Using the IVR Command ........................64 Reset from Web Interface (Reset Type) ....................65 EXPERIENCING HT812/HT814 ..................66 P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 7 Table of Tables Table 1: HT812/HT814 Features at a Glance ..................... 13 Table 2: HT812/HT814 Technical Specifications ..................14 Table 3: HT812/HT814 Connectors Definitions................... 17 Table 4: HT812/HT814 LEDs Pattern Description ..................19 Table 5: Voice Prompt Menu ........................20 Table 6: Status Page Definitions .........................

  • Page 8: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT812/HT814. It covers also the topic of connecting and configuring the HT812/HT814, making basic operations and the to download the latest “HT812/HT814 User call features. Please visit http://www.grandstream.com/support...

  • Page 9: Change Log

    CHANGE LOG This section documents significant changes from previous versions of admin guide for HT812/HT814. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.9.3 ...

  • Page 10: Firmware Version 1.0.3.7

    Changed default NTP server from us.pool.ntp to pool.ntp.org. Firmware Version 1.0.2.7  No major changes Firmware Version 1.0.2.5  Changed OPUS Payload Type default value to 123 to match other GS products. [OPUS Payload Type] P a g e HT812/HT814 Administration Guide Version 1.0.9.3...

  • Page 11: Firmware Version 1.0.2.3

    Added a re-enter box to confirm change user and admin password on web GUI to avoid typo or mistakes. [Confirm End User Password] [Confirm Admin Password] Firmware Version 1.0.2.1  This is the initial version for HT812/HT814. P a g e HT812/HT814 Administration Guide Version 1.0.9.3...

  • Page 12: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page P a g e HT812/HT814 Administration Guide Version 1.0.9.3...

  • Page 13: Welcome

    The HT812/HT814 analog telephone adaptors (ATAs) provide transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT812/HT814 is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections.

  • Page 14: Product Overview

    VoIP on analog phones and enables service providers to offer high quality IP service. The HT812/HT814 are an ideal ATA s for individual use and for large scale commercial IP voice deployments since they permit small and medium businesses to create integrated IP and PSTN telephony systems that efficiently manage communication costs.

  • Page 15: Ht812/Ht814 Technical Specifications

    HT812/HT814 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT812/HT814. Table 2: HT812/HT814 Technical Specifications Interfaces Telephone Interfaces Two (2) RJ11 FXS ports for HT812.
  • Page 16 Storage: 14 Humidity: 10 – 90% Non-condensing. Dimensions and Dimension: 28.5 x 130 x 90 mm (H x W x D). Weight Weight: 353.33g for HT812 and for 423.5g for HT814. Compliance FCC/CE/RCM. Compliance P a g e HT812/HT814 Administration Guide...

  • Page 17: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT812/HT814. Equipment Packaging The HT812/HT814 ATAs packages contain: 1x HT812 1x 12V Power Adapter 1x Quick Installation Guide...

  • Page 18: Ht812/Ht814 Ports Description

    2. Connect the WAN port of the HT812/HT814 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 19: Scenario 2: Connecting The Ht812/Ht814 Using Lan Port

    Connect a computer or switch to the LAN port of the HT812/HT814 using an Ethernet Cable. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 20: Table 4: Ht812/Ht814 Leds Pattern Description

    Table 4: HT812/HT814 LEDs Pattern Description LED Lights Status Power LED The Power LED lights up when the HT812/HT814 are powered on and it flashes when the HT812/HT814 is booting up. WAN LED The WAN LED lights up when the HT812/HT814 are connected to your network through the WAN port.

  • Page 21: Configuration Guide

    Obtain HT812/HT814 IP Address via Connected Analogue Phone HT812/HT814 are by default configured to obtain the IP address from DHCP server where the unit is located. To know which IP address is assigned to your HT812/HT814, you should access to the “Interactive Voice...
  • Page 22 “IP Address “ + IP address The current WAN IP address is announced If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your HT812/HT814 for the new IP address to take Effect. “Subnet “ + IP address Same as menu 02 “Gateway “...

  • Page 23: Configuration Via Web Browser

    Subnet…) to apply the new configuration. Configuration via Web Browser The HT812/HT814 embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages allow a user to configure the HT812/HT814 through a web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. ...

  • Page 24: Accessing The Web Ui

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT812/HT814 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 25: Web Ui Access Level Management

    Changing Admin Level Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 26: Changing Viewer Password

    6. Press Apply at the bottom of the page to save your new settings. Figure 8: User Level Password Changing Viewer Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings.

  • Page 27: Web Configuration Pages Definitions

    Figure 10: Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT812/HT814 Web UI. As mentioned, you can log in as an administrator or an end user.  Status: Displays the system info, network status, account status, and line options.

  • Page 28: Basic Settings

    WAN IPv4 Address Displays assigned IPv4 address. WAN IPv6 Address Displays assigned IPv6 address. Product Model Displays product model info. Default is HT812 or HT814. Hardware Version Displays the hardware revision information and the part number.  Software version Program: Specifies Program version. This is the main firmware release number, which is always used for identifying the software system of the HT812/HT814.
  • Page 29 “HTTPS” is selected, web UI will be accessed using HTTPS. Default is “HTTP”. HTTP Web Port Customizes HTTP port used to access the HT812/HT814 web UI. Default is 80. HTTPS Web Port Customizes HTTPS port used to access the HT812/HT814 web UI. Default is 443.
  • Page 30 This field is optional but may be required by ISP. DHCP vendor class Exchanges vendor class ID by clients and servers to convey particular configuration or other identification information about a client. Default is HT8XX. P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 31 Device Mode Controls whether the device is working in NAT router mode or Bridge mode. Save the setting and reboot prior to configuring the HT812/HT814. NAT Maximum Defines the number of ports that can be managed while in NAT router mode.
  • Page 32 NATed traffic. Example: if 128 is configured, there will be at least 128kbps limited for internal system, signaling and NATed traffic. Voice or RTP stream will never be limited. When set to “Yes”, the HT812/HT814 acts as an UPnP gateway for your UPnP enabled Enable UPnP Support applications.

  • Page 33: Advanced Settings

    DMZ IP This function forwards all WAN IP traffic to a specific IP address if no matching port is used by HT812/HT814 or in the defined port forwarding. Port Forwarding Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port.
  • Page 34 Default is fm.grandstream.com/gs. Config Server Path Sets IP address or domain name of configuration server. The server hosts a copy of the configuration file to be installed on the HT812/HT814. Default is fm.grandstream.com/gs. XML Config File Password Decrypts XML configuration file when encrypted. The password used for encrypting the XML configuration file using OpenSSL.
  • Page 35 Specifies when the firmware upgrade process will be initiated; there are 4 options:  No: The HT812/HT814 will only do upgrade once at boot up.  Check every X minutes: User needs to specify a period in minutes.  Check every day: User needs to specify “Hour of the day (0-23)”.
  • Page 36 Always Skip the Firmware Configures the HT812/HT814 to skip the firmware check, when this option is selected the HT812/HT814 will always skip searching for a new firmware. Check Disables the SIP NOTIFY Authentication on the ATA adapter. If set to “Yes”,...
  • Page 37 SNMPv3 Privacy Key Enter the Privacy Key. SNMPv3 Trap User Name User name for SNMPv3 Trap.  SNMPv3 Trap Security Level noAuthUser: Users with security level noAuthnoPriv and context name as noAuth. P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 38 Set RADIUS shared secret. RADIUS Shared Secret RADIUS VSA Vendor ID Configure RADIUS VSA Vendor ID to match RADIUS server's configuration. Default is 42397 for Grandstream Networks Inc. Configure RADIUS VSA Access Level Attribute to match RADIUS server's RADIUS VSA Access Level Attribute configuration.
  • Page 39 Press Upload from local directory button to load the firmware file to the device from your computer. The firmware filename should be “ht80xfw.bin” (ht812fw.bin for HT812 for instance). Upload Configuration Press Upload from local directory button to load configuration file to the device from your computer.

  • Page 40: Profiles Pages Definitions

    Specifies IP address or domain name of outbound Proxy, or media gateway, Outbound Proxy or session border controller. Used by HT812/HT814 for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work, and only outbound proxy can correct the problem.
  • Page 41 DNS SRV will use first SRV instead of the registered IP. TEL URI Indicates E.164 number in “From” header by adding “User=Phone” parameter or using “Tel:” in SIP packets, if the HT812/HT814 has an assigned PSTN Number.  Disabled: Use “SIP User ID” information in the Request-Line and “From”...
  • Page 42 SIP Diff-Serv: 24 | RTP Diff-Serv: 46. Local SIP Port Defines local port to use by the HT812/HT814 for listening and transmitting SIP packets. Default value for FXS 1 is 5060 and 5062 for FXS 2. P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 43 Checks SIP User ID in the Request URI of incoming INVITE; if it doesn't match Check SIP User ID for Incoming INVITE the HT812/HT814 SIP User ID, the call will be rejected. Direct IP calling will also be disabled. Default is No. Authenticate Incoming...
  • Page 44 Auto: When set to “Auto”, the ATA will look for the caller ID in the order of P-Asserted Identity Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE. ● Disabled: When set to "Disabled", all incoming calls are displayed with "Unavailable". P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 45 Configures a user ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs to be entered. The HT812/HT814 will automatically append the “@” and the host portion of the corresponding SIP address.
  • Page 46 Proxy-Require Determines a SIP Extension to notify the SIP server that the HT812/HT814 is behind a NAT/Firewall. Defines NAT IP address used in SIP/SDP messages. It should only be used Use NAT IP if required by ITSP. Configures the SIP User-Agent Header.
  • Page 47 (with a 404 Not Found error). Default is No. This feature is NOT designed to work with and should NOT be enabled for direct IP-to-IP calling. P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 48 • <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically • 1[2-9]xx[2-9]xxxxxx - allows dialing to any US/Canada Number with 11 digits length P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 49 Selecting “No” will enable session timer only when the remote party supports it. To turn off Session Timer, select “No” for Caller and Callee Request Timer, and Force Timer. Default is No. P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 50 Determines payload type for iLBC. Valid range is between 96 and 127. Default is 97. Determines payload type for OPUS. Valid range is between 96 and 127. OPUS Payload Type Default is 123. P a g e HT812/HT814 Administration Guide Version 1.0.9.3...
  • Page 51 Default is No. Loop Current Disconnect Allows the traditional PBX used with HT812/HT814 to apply this method for signaling call termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call. Default is No.
  • Page 52 Default values are 300 minimum and 1100 maximum. On Hook Timing Specifies the on-hook time for an on-hook event to be validated. HT812/HT814 support a range from 40 to 2000 ms. Default value is 400. Gain Adjusts the voice path volume.

  • Page 53: Fxs Ports

    FXS Port #4: SIP UserID and Authenticate ID entered, Hunting group set to "None" Hunting Group 1 contains ports 1, 2, 3. FXS port 4 is registered but it is not added to the Hunting Group 1 P a g e HT812/HT814 Administration Guide Version 1.0.9.3...

  • Page 54: Important Settings

    Configures a User ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs is entered here. The HT812/HT814 will automatically append the “@” and the host portion of the corresponding SIP address.

  • Page 55: Preferred Vocoder (Codec)

    Select voice menu option 01 to enable HT812/HT814 to use DHCP.  STATIC IP MODE Select voice menu option 01 to enable HT812/HT814 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 56: Configuration Through A Central Server

    Register a SIP Account The HT812/HT814 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser.

  • Page 57: Figure 11: Sip Profiles Settings

    For more information, related to above options please refer to Profile(s) settings FXS Port Settings. 7. Press Apply at the bottom of the page to save your configuration. Figure 11: SIP Profiles Settings P a g e HT812/HT814 Administration Guide Version 1.0.9.3...

  • Page 58: Figure 12: Sip Accounts Settings

    After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT812/HT814 web interface under Status  Port Status  Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 59: Figure 13: Accounts Status

    Figure 13: Accounts Status P a g e HT812/HT814 Administration Guide Version 1.0.9.3...

  • Page 60: Call Features

    Call Features The HT812/HT814 support all the traditional and advanced telephony features. Table 11: HT812/HT814 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). Disable LEC (per call) Dial “*03” +” number”.

  • Page 61: Rebooting Ht812/Ht814 From Remote

    Pressing pound sign will serve as Re-Dial key. Rebooting HT812/HT814 from Remote Press “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway.

  • Page 62: Upgrading And Provisioning

    Firmware Upgrade procedure Please follow below steps in order to upgrade the firmware version of your HT812/HT814: 1. Access your HT812/HT814 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 63: Upgrading Via Local Directory

    1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT812/HT814 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4.

  • Page 64: Managing Firmware And Configuration File Download

    Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the HT812/HT814 boots up or reboots, it will send a request to download a file named "cfgxxxxxxxxxxxx” followed by a configuration XML file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx"...

  • Page 65: Restore Factory Default Settings

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT812/HT814. 3. Insert a pin in this hole, and press for about 7 seconds.

  • Page 66: Reset From Web Interface (Reset Type)

    For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” Reset from Web Interface (Reset Type) 1. Access your HT812/HT814 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 67: Experiencing Ht812/Ht814

    Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e HT812/HT814 Administration Guide Version 1.0.9.3...

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