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Summary of Contents for SureCall Guardian2 QR
- Page 1 SureCall Guardian2 QR (Quick Response) ™ User and Installation Guide Public Safety Bands BDA for First Responders Supports 700 MHz (FirstNet Ready) and 800 MHz bands 07.13.2018...
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Page 2: Table Of Contents
Chapter 1: Introduction & Overview............................4 1.1 Product Overview .....................................4 The SureCall Guardian2 QR signal booster is a 90.219 Class B Device. Under Section 90.219(d)(5) of the Commission’s 1.2 Package Contents ....................................4 rules, all Part 90 Class B signal booster installations must be registered with the FCC. In February 2013, as part of the 1.3 Additional Items Needed ..................................4... -
Page 3: Chapter 1: Introduction & Overview
For optimal coverage, the BDA uses built-in safeguards to eliminate interference to public-safety Splitters and Couplers networks. It meets NEMA 4 type requirements, and is upgradable in the field. Plus, the Guardian2 QR offers the industry’s best three-year warranty available. -
Page 4: How It Works
CHAPTER 2: BDA INTERFACE & CONNECTIONS 1.6 How it Works The Guardian2 QR amplifies signals that reach a building from the nearest radio tower, and from radios inside the 2.1 Guardian2 QR BDA Interface Overview building going back to the tower. This compensates for weak reception caused by distance, topography, building A7 USB on top of BDA structure, etc. -
Page 5: Dc12-20V Interface (A9)
Pin Number Definition Full Name Color Note Live Wire Black Neutral Wire White Earth Wire Green SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 6: Alarm I/O Interface (A2)
Dry Contact VSWR Alarm (Normally Closed) Blue Dry Contact RF Module Summary Alarm (Normally Closed) Brown SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 7: Ethernet Interface (A4)
Male Connector used to transfer to internet or ethernet Female Ethernet Port (A4, RJ-45) on BDA SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 8: Usb Interface (A7)
Be sure to unplug the USB cable after the network initialization is completed. Red ON Over-current ALARM2 Osc alarm Over-power Normal Red ON VSWR Alarm ALARM3 Normal SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 9: Chapter 3: Planning The Installation
The exterior antenna must not be co-located or operating in conjunction with any other antenna. • Always use a properly installed SureCall lightning protector between the exterior antenna and the BDA. • Always power off the BDA before working on the roof of the building, or anywhere in close proximity to the external antenna. -
Page 10: Antenna Separation
Vertical separation is more important than horizontal separation. If you are unable to obtain the required separation SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 11: Chapter 4: Installation
WIRES OR ALLOW THE ANTENNA OR CABLING TO TOUCH ANY LIVE ELECTRICAL WIRES. CAUTION: AVOID AIMING A YAGI ANTENNA TOWARD ANY INTERIOR ANTENNA. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 12: Interior Antennas
TOWARD THE EXTERIOR ANTENNA. DAMAGE THE BDA. CAUTION: DO NOT CONNECT AN INTERIOR ANTENNA TO THE SPLITTER INPUT. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 13: Chapter 5: Configuration & Testing
The goal is to obtain a signal level througout the building that meets safety requirements. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 14: Band Led Conditions
Call: 1-888-365-6283 6.1 Band LED Conditions Email: support@surecall.com This section will help you interpret the LED indicators on your Guardian2 QR. But first, here are a few configuration and 6.3 Testing & Troubleshooting testing points to keep in mind: Once the booster is powered on (and no Warning lights are on), assess the signal in locations of needed signal •... -
Page 15: Sentry Software Introduction
Configure the server to a static IP or public IP address. • In order to function on the network correctly, the server and the Guardian2 QR device must be (a) on the same Local Area Network, or (b) the server must be the front end to the device. - Page 16 Ready to Install screen as shown below. Click Finish. Your Sentry installation is done. Proceed to the next section, Hardware Installation. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com...
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Page 17: Hardware Installation
• USB Connection. Use a USB cable to connect your computer directly to the Guardian2 QR USB port. The USB connection on the Guardian 3 QR is accessible by opening the NEMA-4 enclosure. The port is on top of the unit inside the enclosure, as shown below. -
Page 18: Configuring The Booster System
Sentry Configuration & Monitoring Register the Device. Connect the Guardian2 QR device to the networked client computer with a USB cable as described in the previous section. Make sure the server is also linked to the computer. Select a serial port and click Open, as shown in the Add Booster screen below. - Page 19 Roll over the Accounts heading and click on Modify Password/E-mail to access this feature. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com...
- Page 20 Select your device, and right click to access a pop-up menu with additional options as shown below. Select Antenna Position Debug. You will see the following Debug Tool screen: SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com...
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Page 21: Chapter 8: Safety And Compliance
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-- Consult the dealer or an experienced radio/TV technician for help SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | support@surecall.com... -
Page 22: Chapter 10: Warranty
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workman- ment with and for its customers. SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to ship, and will perform in full accordance with applicable specifications. - Page 23 SureCall, Inc 48346 Milmont Drive Fremont, California 94538, USA 888.365.6283 | www.surecall.com...
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