Alerts And Alarms - Hach CM130 User Manual

Alerts and alarms

When an alert or alarm occurs, an amber (alert) or red (alarm) notification message shows at the top
of the analyzer display. If more than one alert or alarm occurs, the highest priority alert or alarm
shows at the top of the analyzer display. To show all of the active alerts and alarms, push menu and
select Notifications.
Refer to Table 12 and
Table 14 for troubleshooting information for problems that have no notification message. If a problem
continues after the troubleshooting steps are done, contact technical support.
Message
Ethernet The analyzer is not
disconnected connected to the Ethernet
or there is a network
problem.
Low light The colorimeter has
throughput detected low levels of light
in the sample cell.
Low reagent The reagent level is low.
volume
Reboot the A software error occurred.
analyzer
Chlorine nearing The chorine level is
alarm level between 0.07 and
0.10 mg/L (ppm).
Monthly The reagents are in the
maintenance [x] last 4 days of the reagent
days overdue use life.
Periodic The colorimeter is in the
maintenance [x] last 5 days of the
days overdue colorimeter use life.
Table 13 for troubleshooting information for the notification messages. Refer to
Table 12 Alerts (amber
Description
Make sure that the Ethernet cable is connected to the
network.
Push menu, then select Power > shut down. Wait for the
analyzer to shut down. When the display is off, disconnect the
power cord from the electrical outlet.
Make sure that the Ethernet cable connector is fully in the
Ethernet connector of the analyzer. Normally, a click is heard
when the Ethernet cable connector is fully installed. Refer to
Connect the Ethernet on page 43.
Note: The connection lights on the Ethernet connector do not come on
even when the cable connector is correctly installed.
If the analyzer will not be connected to a network, connect it to
a powered network switch to remove the alert. It is not
necessary for the switch to be connected to a network.
Note: After the problem is corrected, the error message stays on the
display until the next measurement is complete (5 minutes maximum).
Make sure that the sample water is not turbid.
No action is necessary at this time. This alert shows that
periodic maintenance may be necessary soon.
If the error continues after periodic maintenance, contact
technical support.
No action is necessary at this time. This alert shows that
monthly maintenance will be necessary soon.
Push menu, then select Power > shut down. Wait for the
analyzer to shut down. When the display is off, disconnect the
power cord from the electrical outlet. Wait 1 minute. Connect
the power cord to the electrical outlet.
Refer to the clinic operating procedures.
Do monthly maintenance. Refer to
on page 58.
Do periodic maintenance. Refer to
on page 59.
)
Solution
Monthly maintenance
Periodic maintenance
English 67