Call Waiting / Call Waiting Deluxe - Giant 5860 Operator's Manual

Giant Telecom Limited – Operator Manual for 5860 – Version 0 2 29Jun2004
CLIP -> OFFHOOK-CLIP (T13) -> CLIP -> (FLASH-Key) No CLIP

9.3 Call Waiting / Call Waiting Deluxe

Call Waiting
When you receive a Call Waiting alert tone in the earpiece (or Handset Speakerphone), the
'waiting' call can be answered by pressing the FLASH key. Pressing FLASH clears the second
line in the display. If the 'waiting' call is not answered, the display will return to normal ongoing
call presentation after 15 seconds.
Call Waiting Deluxe (Call Waiting ID)
When the handset is in conversation and receiving a type 2 caller Id number, a
special "CallWaiting Deluxe" menu becomes available.
From this menu the user has several options.
The options in the menu will change dependent of the state of the current call:
Call Waiting state (when you are in conversation and receive Call Waiting ID information):
?? F orward call (to voicemail, for example)
?? P lay an Announcement (that you are currently on another call)
?? D rop the incoming call
?? A nswer call (terminating the first call)
?? P ut current call on hold while answering the 'call waiting' call
?? C onference
Held Call state (conversation with call on hold):
?? R eturn to the call on hold
?? D rop the call on hold
?? 3 -way conference with both callers
Conference Call state:
?? D rop First call
?? D rop Last call
When in conversation and receiving a type 2 CID the menu can be accessed by
pressing the [Menu] - key on the handset.
Display example where the handset is in CallWaitingState:
> F o r w a r d
A n n o u n c e m e n t
D r o p C a l l
Use the ? and ? s croll keys to highlight the desired action.
The action can be selected by pressing the [Ok] -key.
After selection the handset returns to normal call display.
The "CallWaiting menu" can be aborted by pressing the [C]-key.
The type "CallWaiting Deluxe" is always accessible while in external
conversation.
The switching functionality though is depending on support from the PSTN
service provider.
For more information on Call Waiting options, contact BellSouth Customer Support.
C a l l
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