2. Troubleshooting Page 20 3. Customer Assistance Page 23 Chapter V – Specifications Page 24 Chapter VI – Evolis Warranty Page 25 1. Extent of the warranty Page 25 2. After sales service in the warranty period Page 26 3. After sales service outside the warranty period Page 26 Chapter VII –...
We congratulate you on having made the New Pebble printer your choice ! The New Pebble printer is the ideal solution for all your printing of plastic cards in fields as extensive and varied as identification, access control, management of visitors, members, etc.
2. Description of the printer and its functions Description of the printer : Functions Thermal print head For printing cards. Ribbon Spindles For installing the ribbon in the printer. Card Output Hopper Collects the cards ejected from the printer. Control Panel Shows the printer activity.
3. Installing my printer a) Installation of the interface and supply cables: Ensure that the printer USB Port optional switch is in position 0 (switched off). 1. Connect the supplied parallel 3. Connect the other end of the cable to your printer and fix cable to the appropriate port it by folding down the two of your computer.
WARNING The ribbon must be correctly installed for the printer to function. Only use Evolis printer ribbons. Evolis accepts no responsibility if the printer is damaged following the use of an unapproved ribbon. The ribbon is automatically positioned each time the cover is clo-...
• Do not use damaged or folded cards or ones with an embossed texture. • Always store the blank cards in a clean, dust free location Card thickness : • The Evolis printer accepts cards from 0.25mm (10mil) to 1mm (40mil) thick.
1. Installing my printer driver Before using your New Pebble printer, you must install its printer driver. Reminder : Evolis Pebble driver and printers operate under Windows 95/98/2000, Me, NT 4.0 and Xp. NOTE ! The Evolis CD Software includes a utility which automates the installation of the printer driver.
To select the New Pebble printer as the default, proceed as follows : 1. Click on Start, in the Windows bar, select Settings then Printers. 2. Click on the New Pebble Printer icon then point to File in the menu bar. 3. Select Set as Default and close the window.
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On line help A help file guides you in the use of each of the print management settings according to the various printing modes and criteria entered. In order to familiarize yourself with these various settings, we recommend that you consult this help before making any changes. "Characteristics"...
In order to familiarize you with the page setup of a card and the printer settings for it, we offer you the following example. Under Microsoft” Word After having previously registered the Evolis printer as the default 1. Run Word and in File click on Page Setup.
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• Etc.. Example : Note that this example does not claim to introduce operator Word application. Its only objective is to establish a relationship between the graphics of a card and the New Pebble Printer management settings necessary for printing it.
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New Pebble Card Printer Driver Settings To access the settings from the Word window : 1. In the menu bar point to File and select "Print" 2. The dialog box shows you that the Evolis printer selected. Then click Properties.
❖ Cleaning swabs with 99% isopropyl alcohol base ❖ Pre-saturated cleaning cloths 1. Automatic Printer Cleaning The New Pebble printer is fitted with an AutoClean alarm system, which is activated every inserted 1000 cards. When the printer requires cleaning, the warning light switches on, as follows : This simple cleaning system requires the use of specially pre-saturated cleaning cards specially desi- gned for the printer.
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To start auto-cleaning the printer: 1. Remove cards 2. Take a pre-saturated from the feeder. cleaning card and place it in the feeder. 3. Remove the ribbon from the printer then close the cover. Press the control panel push button for a few seconds. The automatic cleaning starts.
2. Print head maintenance WARNING ! The print head is a fragile component of your printer. To avoid damaging it, never put the print head in contact with pointed and/or metal objects. Also avoid touching the print head surface with the fingers. Changed print quality or even permanent de- gradation of the print head could result.
3. Maintaining the cleaning roller Your New Pebble printer has a cleaning roller. Its adhesive surface retains the dust when cards are running through. Although the cleaning of this roller is carried out during the automatic cleaning of the printer, it is nevertheless recommended that you clean it regularly and simply with a cloth supplied with the cleaning case in order to ensure that the card surface is perfectly clean.
Assistance For the best possible satisfaction of customer requirements, Evolis provides a complete range of technical assistance services. (See section 3 – Customer Assistance) 1. Printer Control Panel Refer to the following conditions to determine the status or the current activity of your printer.
• Test with another cable of the same type. 6. Check the printer driver • Check the presence of the New Pebble Printer driver in the Windows settings 7. Check the computer printing settings • Ensure that the New Pebble printer is selected as default printer.
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❍ A blank card is ejected from the printer 1. Check the ribbon • Check that the ribbon has not run out or cut. Replace or reinstall the ribbon, if necessary. 2. Check the printer interface cable • Check the connection to the computer and to the printer. •...
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❍ Partial or incorrect printing 1. Check the settings defined for the printing • Check that no element of your page setup is outside the print margins • Check the orientation of the selected document in the printer driver configuration (Landscape or Portrait) 2.
• software, • consumables and accessories. Contacting an Evolis retailer When you call an Evolis retailer, you must be near your computer and be ready to supply the following information: ➤ The type and the serial number of your printer ➤...
Min / Max operating temperatures: 15°C / 30°C Humidity: 20% to 65% non-condensing Min / Max storage temperatures: -5°C / +70°C Storage humidity: 20% to 70% non-condensing Operating ventilation: free air 1 – Clause governing the use of Evolis consumables...
2. Evolis warranties the print head for a period of two years only on condition of the use of Evolis ribbons, standardized cards and of adequate maintenance.
As far as possible, re-use the original packaging. 3. After Sales Service outside the warranty period In the event of breakdown outside the warranty period, contact your Evolis authorized retailer or an Evolis authorized service provider. If you have taken out a maintenance contract, Evolis will...
Supplies Evolis has a choice of ribbons and various accessories. You will find below the list of supplies avai- lable from your authorized Evolis retailer. Mono Color Ribbons Black Monochrome Ribbon Ref. R2001 1000 cards/ribbon Blue Monochrome Ribbon Ref. R2002...
New Pebble printers equipped with a magnetic strip encoder are known as New Pebble MAG printers. The way that a New Pebble MAG printer works is identical to that of a New Pebble printer. The magnetic encoder encodes ISO strips 1, 2 and 3 in a single movement before carrying out data verification.
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IMPORTANT ! Use only magnetic strip cards that comply with ISO Standards 7810 and 7811. In order to function correctly, the magnetic strip must be moulded to the card. Never use a card with a glued magnetic strip. 3. Setting Windows Driver During the first installation of the Windows Driver, it is essential to define the functions of the magnetic encoder.
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ISO3 accepts up to 104 numeric characters from 0 to 9 as well as the ASCII characters between 48 and 62. Coercivity defines the magnetic encoder at high or low coercivity. An encoded magnetic strip at high coercivity is more resistant to exterior disturbances than an encoded magnetic strip at low coercivity.
New Pebble printers equipped with a Smart Card Contact Station are known as New Pebble SMART. The way that a New Pebble SMART printer works is identical to that of a New Pebble printer. The Smart Card Contact Station allows to program the ISO 7816 chips.
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3. Smart Card Contact Station Interface The New Pebble SMART Printer is equipped with a DB-9 connector at the back of the printer. This connector, which is directly linked to the Smart Card Contact Station inside the printer, is to be lin- ked to an external reader/encoder to program the chip.
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Sis = Moves the card to the direction of the Contact Station and stops underneath. A contact is established between the chip and the Contact Station. Remark: please see the Programming Guide of the New Pebble Printer for more complete information about programming.
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