Evolis Pebble User Manual

Evolis Pebble User Manual

Plastic card printer
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User's Guide
Plastic Card Printer
Pebble User's Guide part number: KU03E, Rev. A2
March 2006 © Evolis Card Printer
1

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Summary of Contents for Evolis Pebble

  • Page 1 User’s Guide Plastic Card Printer Pebble User’s Guide part number: KU03E, Rev. A2 March 2006 © Evolis Card Printer...
  • Page 2: Copyright Information

    Return Materials Authorization In order to make a warranty claim you must contact an Evolis Reseller. You will be responsible for packaging the prin- ter for shipment and the costs of shipping and insurance of the printer from the point of use of the printer to the Evolis Reseller.
  • Page 3: Table Of Contents

    Contents Introduction ................. . . Chapter I •...
  • Page 4: Introduction

    Introduction We congratulate you on choosing a Pebble printer! Pebble printers are the ideal solution for all printing of plastic cards and badges, student cards, employee badges, access control badges, membership cards, loyalty cards and all other applications requiring color printing on one side of the card …...
  • Page 5: Starting Up

    Starting up Choice of a location The Pebble printer must be set up on a flat surface and in a dust-free environment. Access to the printer must be possible from all directions for its installation and use. Unpacking the printer Proceed as follows in unpacking the printer: 1.
  • Page 6: Description Of The Printer And Its Functions

    Description of the printer and its functions We invite you to check the different components of your printer on the following drawings, to which we will refer in this manual. Output hopper Collects the printed and/or encoded cards Cover lever Enables the printer cover to be opened and closed Card feeder Receives the cards for printing...
  • Page 7: Printer Control Panel

    Printer control panel A control panel is available on the top of the printer. Four lights are associated with symbols indicating the printer activity. These lights indicate the following: No card in Turned on End of Cleaning Cover the feeder or Data reception ribbon signal...
  • Page 8: Installation Of The Interface Cable And Power Supply

    Installation of the interface cable and power supply If you wish to use your Pebble printer with the USB port, install the Windows driver before connecting this port. 1. Connect the interface cable supplied with your printer as indicated in the following 2.
  • Page 9: Ribbon Installation

    3. Close the printer cover. The ribbon must be correctly installed for the printer to work. Only use Evolis ribbons. Evolis declines all responsibility if the printer or the print head are damaged through the use of an unapproved ribbon.
  • Page 10: Card Loading

    Then press on the top of the feeder until it clicks. Card thickness: • Pebble printers admit cards with a thickness of 0.25 mm to 1 mm. Advice on card selection: • Only use the type of cards appearing in the Technical Specifications in this manual •...
  • Page 11: Installing The Manual Feed Tray And Loading The Cards

    4. Insert the card as shown. Adjusting the card thickness The Pebble printer is fitted with a manual adjustment system for the thickness of the cards that is acces- sible either from inside the printer or when the cover is open.
  • Page 12: Adjusting The Card Thickness

    To adjust the thickness of the cards using the feeder cage: CLIC max. max. 1. Remove the feeder 3. Put the feeder back in the 2. Adjust the thickness from the printer as printer. Then press on the top of the cards used by shown.
  • Page 13: Removing The Printed Cards

    Removing the printed cards The Pebble printer is fitted with an output hopper with a capacity for 50 cards in 0.76 mm (30mil) format. This is intended to receive the printed and/or encoded cards. Locate the output hopper. 2. Remove the printed and/or encoded cards as shown.
  • Page 14: Printing

    By default the cases are hidden and the installation programme will delete all existing set-ups. Click on Install to start the procedure. When told to do so, choose the type of interface you wish to use to connect your Evolis printer: USB or Parallel.
  • Page 15: For Windows Users With A Usb Interface

    Windows 2000 and Windows XP: 2000XP Windows NT4: NT4.0 Choose the file Youngi.inf (or Younbwgi.inf), click on Open and then OK. Click on Finish. A new Evolis driver (Copy1) has been created for the printer on USB port, the installation is complete.
  • Page 16: Printing Parameter Setup

    Printing parameter setup Before using your Pebble printer, it is best to check / modify the default parameters of the driver. Furthermore, if you have options installed, you must declare them to the driver. Your printer has numerous functions that can be parameterised in the printing manager. These printing para-...
  • Page 17 “Graphic” dialog box If you previously selected a color ribbon in the Characteristics dialog box, the Drawing dialog box allows you to select: Black panel: the use of the black panel. Varnish panel: the varnish application of a color rib- bon depending on a deliberate choice or a kind of card requiring a covering reserve.
  • Page 18: Printing

    “Tools” dialog box This dialog box offers first level help for your Pebble printer. If your Pebble printer has an option with a magnetic encoder, now proceed to set it up by clicking on the Encoding Definition button. For further informa- tion concerning this printer option, consult Annexe A of this manual.
  • Page 19 Note that this example does not intend to teach the operator about the working of the Word application. The only aim is to establish a rela- tionship between the design of a card and the parameters management of the Pebble necessary for its printing.
  • Page 20 To access the parameters from the Word window: 1. In the menu bar, point to File and select Print. 2. The dialog box tells you that the Evolis printer has been selected. Then click on Properties. The dialog box of the Evolis Pebble driver opens.
  • Page 21: Cleaning

    Failure to observe the procedures concerning maintenance in this chapter may lead annuls the war- ranty of your Pebble printer and the print head. The company Evolis declines all liability if the printer is used under unapproved conditions of cleaning.
  • Page 22 This simple cleaning system requires the use of pre-saturated cleaning cards specially conceived for the prin- ter. A cleaning kit with samples of these cards is provided with your Pebble printer. By repeatedly passing the card inside the printer, the card transport rollers, the cleaning roller, the print head and the magnetic head (option) are all cleaned.
  • Page 23: Maintaining The Print Head

    Following a cleaning cycle, wait two minutes for the cleaner to evaporate completely before using the printer again. Although the cleaning alert might have been triggered, the printer will continue to work. It is also possible to trigger a cleaning sequence without waiting for the signal of the light of the printer.
  • Page 24: Maintaining The Cleaning Roller

    Cleaning cycle: on each ribbon change Use: cleaning wipes Your Pebble printer has a cleaning roller. Its adhesive surface holds the dust caused by the cards. Although this roller is maintained when cleaning the inside of the printer, it is nevertheless advised to clean it regularly and simply with a wipe provided in the cleaning kit to ensure that the surface of the cards is perfectly clean.
  • Page 25: Breakdowns

    Chap. 4 Breakdowns To satisfy the demands of its customers, Evolis provides a complete range of technical assistance services in this manual and on the website www.evolis.com. This section includes information concerning first level repairs on the Pebble printer. Interpreting the messages of the control panel Although the Pebble printer has been conceived to work extremely reliably, problems may however arise.
  • Page 26 The printer to be set to stand-by A test card to be printed A cleaning cycle to be started Consult the following states of the control panel to determine the activity of the Pebble printer or the nature of the problem: State of the lights...
  • Page 27 There is a card jammed A mechanical part in the printer is faulty Press the push button for one second. If the problem persists, call your Evolis reseller for assistance. ENCODING ERROR The orientation of the magnetic track in the feeder is not correct ∑...
  • Page 28: Printing And Interpreting A Test Card

    Printing and interpreting a test card Printing a test card gives certain technical information about your printer and confirms its correct working. We advise you to print it when the printer is put into service and to keep it at hand. Printing a test card 1.
  • Page 29: Printing Quality Problems

    Printing quality problems The following information will help you to resolve any problems of printing quality that might arise in using your printer. If despite this information you are unable to resolve the problem, contact your Evolis reseller. Nothing is printed 1.
  • Page 30 The printing quality is not sufficient 1. The contrast and luminosity parameters must be modified Lack of contrast and color saturation, increase the contrast and luminosity parameters in the setup of the driver. 2. The type of cards used is maybe unsuitable Check whether the type of cards used corresponds to the specifications required See the ”Technical Specifications”...
  • Page 31: Correcting Card Jamming

    4. Make sure that the cards are not stuck together. Changing a print head Evolis printer printing heads may be changed simply and effectively without any tools or special adjustments. Wait until the head is cool before working on it! Make sure the printer is turned off Stage 1 –...
  • Page 32 See chapter 3 Maintenance - Cleaning the inside of the printer to clean when a head has been chan- ged. At the end of the cleaning cycle, check the cleaning roller then reinstall the ribbon and the cards. Your Evolis printer is ready to personalise your cards once more.
  • Page 33: Customer Service

    Evolis will give you the address of the nearest Evolis reseller to you. When you call an Evolis reseller, you must be close to your computer and be prepared to give the fol- lowing information:...
  • Page 34: Technical Specifications

    Pebble Contactless Printer with contactless smart card coupler 1- Under specific conditions 2 - Clause governing the use of Evolis ribbons Other specifications Card types: PVC, Composite PVC, PET, ABS and special varnished plastic cards - Card format: ISO CR-80 - ISO 7810 (53,98 mm x 85,60 mm - 3.375"...
  • Page 35: Supplies

    Chap. 6 Supplies Evolis has a large choice of cards and ribbons as well as various accessories. In the following you will find the list of supplies available from an Evolis reseller. Monochrome ribbons P/N: R2011 Black ribbon 1000 cards/roll...
  • Page 36: Printer Accessories

    Software P/N: L8001 eMedia Pro Software Software for conceiving and editing badges with connection to databases Plastic Cards P/N: C4001 Classic Blank White plastic cards – 0.76 mm (30mil) 5 packs of 100 cards P/N: C4002 Classic Blank White Plastic Cards – 0.50 mm (20mil) 5 packs of 100 cards P/N: C4003 Classic Blank White Plastic Cards with a HICO Magnetic Stripe –...
  • Page 37: Magnetic Encoding

    Parameterisable in high coercivity (HICO) or in low coercivity (LOCO) with a simple click from the Windows driver, however, the encoders of the Pebble Mag are sent adjusted to high coercivity (HICO) by default, unless specifically requested on the order.
  • Page 38 Parameterising the Windows Driver When first installing the Windows driver, it is necessary to parameterise the functions of the magnetic enco- der. The functions of the magnetic encoder are accessible from the Tools dialog box of the driver by clicking the Encoding Definition button.
  • Page 39: Chip Card Contact Station

    Pebble printers with a Smart Card Contact Station are called Pebble Smart printers. The working mode of a Pebble Smart printer is identical to that of a Pebble printer. The Smart Card Contact Station of the Pebble Smart enables the chips to be programed to the ISO 7816-2 standards.
  • Page 40 Interface of the Contact Station The Pebble is fitted with a DB-9 female connector on the back of the printer. This connector, directly connected to the Contact Station inside the printer, is also connected to an external coupler to pro- gram the chip.
  • Page 41: Declarations Of Conformity

    Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Evolis Card Printer may cause, harmful interference and void the FCC authorization to operate this equipment.

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