Table of Contents
Advertisement
Troubleshooting
STATUS
Mode
(LED)
Light (Red)
All
modes
Blink (Red)
Online
every 2s
Light (Red)
After
Power
On
Blink
Online
(Green-
ÌRed) every
2s
Blink (Red)
Online
every
0.5s
Blink
Online
(Green) at
(Printing
0.5s
or receiv-
intervals
ing data)
Blink
All
(Green)
modes
every 4s
Blink
All
(Green->off-
modes
>Red->off)
every 1s
* Contact your nearest dealer or SATO representative for support
6-2
Description
Cause
Low battery
Battery charge level is low.
Error in
Interface module error
Bluetooth or
(Bluetooth, wireless LAN)
WLAN card
1 Program
Flash ROM read/write
illegal
error has occurred
error
2 Flashrom-
error
Head error
Head wiring is
disconnected
Cover open
1 Cover is not locked
Paper End
2 Cover-open/close sensor
Sensor
malfunctioning
error
1 Paper is not present
1 Wrong sensor level
2 Wrong sensor type
3 Paper skew
Buffer
Insufficient space in
near-full
Receive Buffer area
Sleep mode
Not in error. Low power
consumption mode is
active
Head over-
When print head is hotter
heat
than 70°C the print head
protection
overheat protection feature
feature
is activated. Not in error.
Remedy
Recharge the battery
Replace the board
1 Replace Flash
ROM*
2 Retry downloading
program*
Replace the head*
1 Lock the cover
2 Adjust sensor level*
1 Load paper
1 Adjust sensor level*
2 Set correct sensor
type
3 Reload paper
Stop sending data
from the host and
wait till the buffer
becomes empty.
Resume sending
data.
Clear this mode by
receiving data, press-
ing a key, opening or
closing the cover.
Cleared when the
head temperature
drops to 50°C
Advertisement
Table of Contents
