T R O U B L E S H O O T I N G - SATO MB200/201i Operator's Manual

T R O U B L E S H O O T I N G

When you experience any problems operating the
printer, refer to the following tables.
What to do in case of...
Print Fault
Smudged printing 1. Print head is dirty
2. Roller is dirty
Vertical streaking in 1. Print head is dirty
printouts 2. Print head is faulty
Slanted text char- 1. Paper guide is posi-
acters
2. Roller is dirty
No printing 1. RS-232C cable con-
2. IrDA Interface is
3. Bluetooth/WLAN
4. Dip Switch setting is
5. Print head is faulty
Cause
1. Clean the print head
2. Clean the platen and dispense roller
(See Section 5: "Cleaning and Mainte-
nance")
1. Clean the print head
2. Replace the print head
1. Retry with different label paper. Use
tioned incorrectly only SATO-certified media for best
print quality and minimal problems
2. Clean the platen and peel roller (See
Section 5: "Cleaning and Mainte-
nance")
1. Check the connection of the RS-232C
nection is faulty cable connector (See "Printing via the
RS-232C Interface" on page 3)
2. The printer and IrDA host must be
faulty within 15 or 20m of each other. The
host must be located within a from
the center of the IrDA filter (com area)
of the printer. (See "Printing via the
IrDA Interface" on page 4)
3. Check the communication protocol
interface is faulty settings
4. Double-check Dip Switch settings
incorrect (See Section 4: "Interface Specifica-
tions")
5. Replace the print head.
Troubleshooting
6
Remedy
6-1