SATO GT424 Operator's Manual page 140

Section 6: Troubleshooting
Error No. LCD Message
07
08
09
10
11
Page 6-6
Head Open error
Cause(s): 1. The head unit is not properly locked in place
2. The micro switch that detects the head lock status is
malfunctioning
Lock the head unit properly. If the same error message
Remedy:
persists, contact a sales outlet, dealer, or contact the ser-
vice center
Alarm sound:
Three short beeps
External signal:
Machine error
Paper End error
Cause(s): 1. The media supply has run out
2. The media is not set correctly
Remedy: Set the media correctly
Alarm sound: Three short beeps
External signal: Paper end
Ribbon End error
Cause(s): 1. The ribbon supply has run out
2. The ribbon has been damaged
Remedy: 1. Set the ribbon correctly
2. Clean the ribbon path
Alarm sound: Three short beeps
External signal: Ribbon end
Sensor error
Cause(s): 1. The sensitivity level of paper sensor is incorrect
2. The sensor type selection is incorrect for the media
used
3. The paper flow is erratic
Remedy:
1. Re-adjust the sensitivity level of paper sensor
2. Choose the correct sensor type to match the media
being used
3. Clean the paper path to establish a smooth paper flow.
If the same error message is still displayed, contact a
sales outlet, dealer, or service center
Alarm sound: Three short beeps
External signal: Machine error
Head related error
Cause: There is a problem with the print head
Remedy: Replace the head. Clean the head and recheck. If the
same error message is still displayed, contact a sales
outlet, dealer, or service center
One long beep
Alarm sound:
External signal: Machine error
Description
GT Series Operator's Manual