Maintenance; Mechanical Maintenance; Updates To Firmware, Documentation, Security Guidance - Magtek DynaWave Installation And Operation Manual

6 - Maintenance

6 Maintenance
6.1

Mechanical Maintenance

The device does not contain any user-serviceable parts. Do not open the enclosure.
Periodic cleaning of DynaWave's exterior may be required. To clean the outside of the device, wipe
down the unit with a soft, damp cloth and then wipe with a dry cloth.
Solution training should direct assemblers, operators, and maintenance personnel to use a clean, dry cloth
to clean the device. Do not use chemicals or solvents.
6.2

Updates to Firmware, Documentation, Security Guidance

In addition to the security guidance in the product manuals, MagTek may provide updates to this
document, as well as supplemental security guidance or notices regarding vulnerabilities, at
www.magtek.com. MagTek advises checking the product's home page periodically for the most up-to-
date information.
MagTek may also contact customers when it is necessary to update firmware to address critical product
bugs or security vulnerabilities. For details about obtaining and updating the device's firmware, contact
MagTek Support Services or your reseller. The general firmware update process is as follows:
1) Obtain the firmware image to install (usually a .bin file or a .hex file) and make it available on the
filesystem of a Windows-based update workstation, which may simply be the solution's primary host.
2) Make sure the device is connected to the update workstation via USB.
3) In a web browser on the update workstation, navigate to
download the
MagTek Reader Configuration Program
4) Install any necessary prerequisites.
5) Run the application. If Windows presents security prompts, make sure the security information is
legitimate, then select the options to proceed.
6) When prompted to log in, press the
7) In the Device List , select the device you wish to update.
8) Make sure the application shows device information, including its
revision number. This indicates the application has successfully connected to the device.
9) Make sure the
Firmware
example, if the application reports the device has firmware 1000001234A00 installed, the filename
should contain 1000001234). If it does not, contact MagTek Support Services for assistance.
10) In the Key list, select
11) Press the
Download Firmware
12) When prompted whether you are using DynaWave, press the
window for file browsing.
13) Browse to the new firmware image file on the update workstation's filesystem and press the
button. The application shows ongoing status reports.
14) Wait until the application reports
and the application reconnects and reports refreshed device information.
DynaWave| OEM Contactless NFC Module | Installation and Operation Manual
Use Public Account
part number for the device matches the filename you have received (for
MAGENSA PROD UIK 9014500
button.
Firmware loaded successfully
Page 35 of 39 (D998200265-10)
https://rs.magensa.net/rs2/app/publish.htm
.
button.
part number and
Firmware
.
Yes button to launch the
, the device automatically resets,
to
Open
Open