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Solving Keyboard And Mouse Problems - HP EliteDesk 705 G4 Maintenance And Service Manual

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Printer will not print.
If you are on a network, you may not have made the connection
to the printer.
Printer may have failed.
Printer will not turn on.
The cables may not be connected properly.
Printer prints garbled information.
The correct printer driver for the application is not installed.
The cables may not be connected properly.
Printer memory may be overloaded.
Printer will not print.
The printer may be out of paper.

Solving keyboard and mouse problems

If you encounter keyboard or mouse problems, see the documentation that came with the equipment and to
the common causes and solutions listed in the following table.
A wireless keyboard/mouse is not working correctly. Symptoms include lagging mouse movement, jumpy mouse/keyboard, or no
function of mouse/keyboard and external drive.
If your computer is equipped with USB 3.0 ports, connected USB
3.0 devices can interfere with the wireless keyboard USB receiver.
Chapter 6 Troubleshooting without diagnostics
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
To run MS-DOS commands, press the Windows key + r, type cmd
in the Open box, and then click OK.
Make the proper network connections to the printer.
Run printer self-test.
Reconnect all cables and check the power cord and electrical
Install the correct printer driver for the application.
Reconnect all cables.
Reset the printer by turning it off for one minute, then turn it back
Check the paper tray and refill it if it is empty.
Connect the wireless keyboard USB receiver to a USB 2.0 port that
is separated from ports with USB 3.0 devices. If you still
experience interference, you may have to place the connectors
farther apart using an external USB hub.


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