Paper Jam Message Stays On; Jams During Automatic 2-Sided Printing - Xerox VersaLink C9000 User Manual

Troubleshooting
Probable Causes
Envelopes are loaded incorrectly.
Envelopes are wrinkling.
P P a a p p e e r r J J a a m m M M e e s s s s a a g g e e S S t t a a y y s s O O n n
Note: Check for, and remove, torn pieces of paper in the paper path.
Probable Causes
Some paper remains jammed in the
printer.
One of the printer doors is open.
J J a a m m s s D D u u r r i i n n g g A A u u t t o o m m a a t t i i c c 2 2 - - S S i i d d e e d d P P r r i i n n t t i i n n g g
Probable Causes
Using paper of the wrong size, thick-
ness, or type.
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
194 Xerox ® VersaLink
User Guide
Solutions
Recheck the paper path and make sure that you have removed all
of the jammed paper.
Check the doors on the printer. Close any door that is open.
Solutions
Use paper of the correct size, thickness, or type. For more informa-
tion, refer to
Sided Printing.
Ensure that paper is loaded into the correct tray. For more informa-
tion, refer to
Load the tray with only one type and size of paper.
® C8000/C9000 Color Printer
Solutions
You can print envelopes from the Bypass Tray or the
Envelope Tray.
For more information, refer to Envelopes.
• The heat and pressure of the laser printing proc-
ess can cause wrinkling.
• Use supported envelopes. For more information,
refer to Guidelines for Printing
Note:
When you load envelopes long-edge
feed, ensure that you specify landscape orien-
tation in the print driver.
Supported Paper Types and Weights for Automatic 2-
Supported Paper.
Envelopes.