Xerox VersaLink C9000 User Manual page 219

Symptom
Only one color is faded.
The color around the edge of the
printed image is incorrect.
The colors appear incorrect, or
composite grays do not look
neutral.
Stray black dots, or stray white
dots in a printed image.
• Vertical black or color streaks,
or multiple colored streaks or
lines.
Probable Causes
The toner cartridge is empty or
damaged.
The drum cartridge is worn or
damaged.
The color registration is incorrect.
The color density or color balance
requires adjustment.
The transfer voltage requires
adjustment.
The paper is outside the
recommended specification range.
There is debris on the rollers.
The toner cartridges are not Xerox
toner cartridges.
The drum cartridge is worn or
damaged.
The toner cartridges are not Xerox
toner cartridges.
Xerox ®
Solutions
Check the condition of the toner
cartridge, then replace it if
necessary.
Check the condition of the drum
cartridge, then replace it if
necessary.
Adjust the color registration. For
details, refer to
Adjust the color density or color
balance. For details, refer to
Calibration.
Adjust the transfer voltage. For
details, refer to
Adjustment.
Replace the paper with a
recommended size and type, then
confirm that the device control
panel and print driver settings are
correct. For details, refer to
Supported Paper.
To remove debris from the feed and
exit rollers, wipe them with a clean,
damp cloth.
Note:
Transfer Roller or the
exposed end of the Transfer
Belt. Fingerprints can cause
print-quality issues.
® Ensure that the toner cartridges
meet specifications. Replace the
cartridges if necessary.
Check the condition of the drum
cartridge, then replace it if
necessary.
® Ensure that the toner cartridges
meet specifications. Replace the
cartridges if necessary.
VersaLink ® C8000/C9000 Color Printer
Troubleshooting
Color Registration.
Color
Transfer Voltage
Do not touch the
219
User Guide