PTI security systems Falcon XT Installation Manual page 8

• Keyboard and Mouse
• A high quality printer (for printing Reports)
• Remote access software for technical assistance (PTI uses FastSupport.com).
you MUST have remote access software installed on your PC.
• Anti-virus software
• Firewall protection is strongly recommended (ensure settings do not interfere with other
applications running on the system). This should be setup by a knowledgeable computer
tech as some configuration may be required.
• UPS (Uninterruptible Power Supply) power backup and surge protection recommended.
Operating System
• 32-bit (x86) or 64-bit (x64)
• 32-bit (x86) or 64-bit (x64)
higher.
• All necessary update and service packs for Windows should be loaded onto the computer
before starting installation.
• Windows XP is no longer supported. StorLogix™ 5.0 and higher will not run on this OS.
StorLogix™ will NOT run on Mac or Linux
•
DO NOT run StorLogix on a virtual machine or server.
•
* Not all operating systems support all software and some third party products (such as card
scanners, cameras,or other peripherals) may not function with some operating systems and/
or computers (i.e.,64-bit operating systems may not support peripherals built for use on 32-
bit or earlier platforms). Refer to the product manufacturer's documentation for compatibility
information with the operating system in use. PTI Security Systems is not liable for the functioning
or reliability of any third party products. Any products recommended by PTI is done so based
on evidence of compatability with our product. PTI Security Systems does not guarantee any
third party product compatibility or continued functionality, future releases, updates, upgrades,
or other modifications to these products may affect their compatibility with PTI Security Systems
products or with other programs on your computer. We recommend that your computer and
network be regularly updated and maintained by a qualified information technology technician.
4
To receive technical support from PTI,
*
Windows 7, SP1, 8, 8.1, 10.
*
Windows Server 2008 SP2, 2008 R2 SP1, 2012, 2012 R2, or
114A3866.C.05 Revised 7-2017