Troubleshooting The Falcon Xt - PTI security systems Falcon XT Installation Manual

Troubleshooting the Falcon XT

To make troubleshooting easier, use a good installer/ service company for the initial install and
keep a thorough set of records about the system that includes:
• A site map showing the location of all equipment and wiring.
• A list of AI devices with functions and locations, regular backups of data from all software.
• Copies of all manuals and all software disks.
• Contact information for the installer and responsible personnel.
Determine whether anything has been changed at the site. For instance, Has there been any new
construction? This includes any changes to the site, adding units, reconfiguring units, changing
or adding video surveillance components, changing any electrical wiring, roofing changes,
painting, etc. External factors can also play a part, such as lightning strikes or storms, physical
damage or vandalism.
Even with a small change, wiring can be disturbed or disconnected or something new can
interfere with equipment operation.
• Check all wires and cables in the vicinity of the system.
• Verify that all the cables are plugged in, all connections are tight.
• There are no pinched, crushed, or cut wires.
34 114A3866.C.05 Revised 7-2017