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iR ADV C5500 series Advance Maintenance Guide
Procedure
C18
Perform COM-TEST
C19
Communicate to the
customer that you
are leaving
Detail & Action
1. Check the ADS and make sure the
Monitor symbol is indicated.
2. If the Monitor symbol is indicated,
execute COM-TEST. If not, do not execute
COM-TEST.
COPIER > Function > INSTALL>COM-TEST
Check
COM TEST
Ask the customer if everything was
addressed. Do they have the necessary
supplies and ask if they are satisfied with
your service.
Note
If COM-TEST is NG, fix this issue at first. If
you can't fix this issue, call NTSC and get
their assistance.
Address all customer issues with your
service manager. Ensure they are
resolved or addressed, whether they
are administrative, service related or
sales oriented.
Time
Check
1
min
COM TEST
1
min
Scan
1
min
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