Troubleshooting - M-LOCKS EM2050 User Manual

Multi Level Software Locks
V03 EN

TROUBLESHOOTING

19
The lock does not react
a. Check the keypad
If the lock does not react, first follow the procedure below, to check if your keypad is working.
5
Press and hold key '5' until a double signal sounds. The LED will illuminate when performing the
following actions:
1 2 3 4 5 6 7 8 9 0
Press all the keys one by one. If the key is OK a double signal sounds, if the key is not OK, a long signal
sounds. the test will be aborted.
If one or more keys do not operate properly, please contact your supplier.
b. The lock does not emit any audible tones at all
The lock does not emit an audible tone when a key is pressed. The battery is exhausted, replace the
battery. See point 18.
c. I have forgotten my code
For security reasons, M-LOCKS does not provide a code that you can use to open your lock.
Please contact your supplier.
The lock is difficult to move and open
This is probably a problem with the lock bar mechanism, inside the safe door, and not a problem of the
lock itself. This manual only relates to the lock and not the complete safe. Please contact the manufac-
turer of the safe in order to resolve this problem.
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