Problems When Starting Esxi - NEC EXP320R Maintenance Manual

Chapter 1 Maintenance
8.4

Problems When starting ESXi

[?] Unable to start ESXi:
Are Hard Disk Drives properly installed?


Install Hard Disk Drives properly.
Have you changed the BIOS setting?


The set values are different from the default values. Refer to Chapter 1 (1.3 Enabling Internal
Hard Disk Drive) or Chapter 1 (1.4 Enabling Fiber Channel card) (1.7 Setting HBA configuration
by using QLogic) in Installation Guide for details to make correct settings.
Is the internal SAS cable connected to Hard Disk Drive correctly?


Connect the SAS cable properly.
If the SAS cable is not recognized as connected although the above action has been taken, the
Hard Disk Drive may be faulty. Contact your sales representative.
Is the EXPRESSBUILDER DVD inserted?


Eject the EXPRESSBUILDER DVD and reboot.
Is a Flash FDD connected to the server?


Take out the Flash FDD and restart the server.
[?] Machine repeats rebooting at startup:
Is the value of [OS Boot Monitoring Timeout] in the BIOS setting appropriate?


Change the value of [OS Boot Monitoring Timeout] to suit your environment. Refer to Chapter 3
(1. System BIOS) for details.
[?] Wake On LAN does not function:
Is the AC power supplied to both CPU/IO modules?


If the AC power supplied to only one of the CPU/IO module, Wake On LAN may become
unavailable. Supply the AC power to both of CPU/IO modules.
Is Hub/Client fixed as 1000M?


Check the following configurations:
– Set the Hub as "Auto-Negotiation".
– Set the Client as "Auto-negotiate best speed".
Do you send Magic Packet to only one of the duplexed LAN?


If you use Wake On LAN under duplexed LAN, you need to send Magic Packets to all of the
duplexed LAN pair(s).
Did you send Magic Packet to 10G LAN connector?


Wake On LAN feature is not supported for the 10G LAN connector.
[?] Fail to duplex CPUs:

Check if the memory configuration is correct.

Check if CPUs or memory (DIMM) recommended by NEC are used.
Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
68
Important For both Hub/Client, you cannot use Wake On LAN feature from standby state with
the 1000M fixed configuration.
8. Troubleshooting