Troubleshooting; Unit Does Not Power On; Unit Does Not Respond To Rs232 Commands; No Video - Intelix ASW-WP Installation And Operation Manual

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ASW-WP Installation Guide

Troubleshooting

Unit does not power on

Apply an active video signal; the unit may be in standby mode.
If using a receiver with PoE, verify that the receiver is powered.
If using a receiver without PoE, you must use a 5v power supply (PS-5D-20TL) connected to the
aux power input on the ASW-WP.

Unit does not respond to RS232 commands

Check your cable connection (page 15).
Turn Display Control OFF by sending the RS232 command "
DFG0<CR><LF>"

No video

Check front panel LEDs to be sure that the unit is powered up and receiving video.
Unplug signal cable, and replug.

PC Audio distorted

Turn volume down on your PC.

No video from HDBaseT output

Verify the link LEDs on the receiver and the back of ASW-WP are lit; if not, check the twisted
pair cable.
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