DIEBOLD NIXDORF BEETLE /iSCAN EASY eXpress+ User Manual

DIEBOLD NIXDORF BEETLE /iSCAN EASY eXpress+ User Manual

Self-checkout system
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BEETLE /iSCAN EASY eXpress
+
Self-Checkout System
User Guide (January 2018)

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Summary of Contents for DIEBOLD NIXDORF BEETLE /iSCAN EASY eXpress+

  • Page 1 BEETLE /iSCAN EASY eXpress Self-Checkout System User Guide (January 2018)
  • Page 2 - Contents - Design - Product Many thanks in advance for your suggestions. Yours sincerely, Diebold Nixdorf Wohlrabedamm 31 13629 Berlin, Germany _________________________________________________________________________________ Your opinion...
  • Page 3 All of the product names mentioned in this document are registered trademarks. Copyright © Wincor Nixdorf International GmbH, 2018 All rights, including rights to full or partial translation, reprinting and transmission or copying by any means, are reserved. Offenders are liable to payment of damages. All rights, including those granted by registration of a patent, utility model or design, are reserved.
  • Page 4: Table Of Contents

    Contents Introduction ........................1 Scope of document ......................1 Other documentation ....................... 1 Warranty .......................... 2 Important notes ........................ 2 Connecting peripherals ....................... 3 Scope of delivery ......................4 Serial number ..........................4 ESD (Electrostatic Sensitive Devices) .................. 5 Components ........................6 Exterior view ..........................
  • Page 5 Dimensions (mm) ......................30 14.1 Rear view ........................... 30 14.2 15” Version ..........................31 14.3 19” Version ..........................32 14.4 Permissible tilt angle ......................... 32 14.5 From below ..........................33 14.6 Device with open door ......................33 Certificates ........................34 Recycling ........................
  • Page 7: Introduction

    Customers favor stores that enable them to complete their retail journeys rapidly. With BEETLE /iSCAN EASY eXpress by Diebold Nixdorf, retailers have the opportunity to use it as a self-service checkout solution for speedier customer transactions and shorter lanes, or as a kiosk solution for order taking, service, additional product information or ticket and lottery sales.
  • Page 8: Warranty

    User Guide BEETLE /iSCAN EASY eXpress Warranty Diebold Nixdorf (WN) generally guarantees a warranty of 12 months beginning on the date of deliv- ery. This warranty covers all defects that occur despite normal use of the product. Defects due to •...
  • Page 9: Connecting Peripherals

    BEETLE /iSCAN EASY eXpress User Guide • Data cables should not be plugged in or unplugged during a storm. • Keep the device away from vibrations, dust, humidity and heat. • Ensure that any used parts are disposed of in an environmentally-friendly manner. •...
  • Page 10: Scope Of Delivery

    In case of transport damage, discrepancies between the contents of the package and the packing list or defects, inform your suppliers immediately or the Diebold Nixdorf sales office. Make sure to also keep the packing list to hand to indicate the product name and the serial number of the device.
  • Page 11: Esd (Electrostatic Sensitive Devices)

    BEETLE /iSCAN EASY eXpress User Guide ESD (Electrostatic Sensitive Devices) Components with electrostatic sensitive elements (ESD) can be marked by this label. Note the following information when installing ESD components or modules. This information applies to all components with ESD: •...
  • Page 12: Components

    User Guide BEETLE /iSCAN EASY eXpress Components Exterior view Pole Light Printer EFT-holder with EFT* (example Display 19“ (optional 15“) only) Swipe Card Reader or Waiter lock (module Waiter Lock (integrated, optio- not visible - only with 15“ display) nal) Lock Article Surveillance System Scanner...
  • Page 13: Interior View

    BEETLE /iSCAN EASY eXpress User Guide Interior view Pole Light (optional) Swipe Card Reader or Waiter Lock Power Supply (only with 15“ Display) Display 15“ (optional 19“) 10 Lock EFT*-holder 11 Fan Scanner 12 Printer Article Surveillance System 13 NFC (optional) Waiter Lock integrated (optional) 14 Loud Speaker (optional) * It may be connected ETFs with 12V for max.
  • Page 14: Opening The Device

    User Guide BEETLE /iSCAN EASY eXpress Opening the device Unlock the system with the key (siehe arrow). Open the door to the left.
  • Page 15: Start/Shut Down Of The System

    BEETLE /iSCAN EASY eXpress User Guide Start/Shut down of the system Start the system An IEC60127-compliant 16A fuse (breaking capacity of 1500A) must be part of the building installation. The power supply must be equipped with separately routed protective conductors. This type of power system is referred to as a TN-S network.
  • Page 16: Restart The System After It Has Been Shut Down

    User Guide BEETLE /iSCAN EASY eXpress Restart the system after it has been shut down Press the ON/OFF button on the PC to start the system. Position of the ON/OFF button Disconnecting the device from the power supply To completely disconnect the kiosk from the power supply, remove the plug from the power socket of the building installation.
  • Page 17: Display Settings

    BEETLE /iSCAN EASY eXpress User Guide Display Settings Panel...
  • Page 18: Scrolling

    User Guide BEETLE /iSCAN EASY eXpress 10.1 Scrolling Use the arrows to scroll forward and backward in the menu items. 10.2 LED Dark Switched off Green Switched on Orange (not flashing) In Sleep mode, the LED lights up in standby mode Out of reach 10.3 On Screen Display Via the menu you can set the loudness, brightness, contrast and colour.
  • Page 19: Activate Osd

    BEETLE /iSCAN EASY eXpress User Guide 10.4 Activate OSD • Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button to select among the five functions in the main menu. • Choose the adjustment items by pressing the “Enter ” button. •...
  • Page 20: Th230

    TH230+ 11.1 Safety regulations The printer must only be de-installed and repaired by a technician who is certified by Diebold Nixdorf. Use recommended or high-quality paper in order to ensure high-grade printing and normal service life. Make sure there is recording paper in the printer before printing, as otherwise this could damage the print head and print roller.
  • Page 21 BEETLE /iSCAN EASY eXpress User Guide POWER All LEDs off Power is not stable Green POWER LED lighting Power is stable PAPER Yellow PAPER LED off Paper is inserted correctly. Yellow PAPER LED lighting End of paper roll almost reached. Yellow PAPER LED and red ERROR LED Out of paper almost reached.
  • Page 22: Insert The Paper Roll

    User Guide BEETLE /iSCAN EASY eXpress POWER PAPER ERROR Meaning LED overview green yellow No power Power Power on flashing Consult Technical Support if necessary Check paper is loaded correctly Paper Paper almost empty Paper empty Error flashing Consult Technical Support if necessary Cover not closed 11.3 Insert the paper roll There is a flap above the printer in the housing to cover the printer.
  • Page 23 BEETLE /iSCAN EASY eXpress User Guide Press the button on the system housing below the printer (see arrow). The flap opens upward. Fold up the flap.
  • Page 24 User Guide BEETLE /iSCAN EASY eXpress Press the OPEN button to open the printer cover. Unwind the outer layer (winding) of the paper roll. Insert the paper roll. Place the unwound paper over the front edge of the printer. Close the printer cover and the flap of the system housing.
  • Page 25: Remove The Paper Roll

    BEETLE /iSCAN EASY eXpress User Guide 11.4 Remove the Paper Roll Proceed as described above. Remove the paper roll and any remaining bits of paper from the printer compartment. Clean the print head and rubber roller if necessary (see next section). The print head is a thermocouple, which reaches a high temperature during or immediately after printing;...
  • Page 26: Cleaning The Print Head

    Allow the print head to cool before cleaning. Clean the print head and rubber roller using a soft, lint-free cloth dampened in pure isopropyl alcohol (e.g. ISOPADS, which can be ordered from Diebold Nixdorf, replacement part number 01750104065).
  • Page 27 BEETLE /iSCAN EASY eXpress User Guide Examine the print head. If there is still dirt remaining, repeat the cleaning process. The relevant and important thermocouple zone can be identified by the thin line that is criss-crossed by wires. Out of paper sensor Take care not to damage the out of paper sensor when cleaning the print head.
  • Page 28: Cleaning Instructions

    User Guide BEETLE /iSCAN EASY eXpress Cleaning instructions 12.1 General details • The device should always be switched off prior to cleaning. • The glass surface of the touchscreen should be cleaned with a mild, non-abrasive commercial glass cleaner. Incorrect care may damage the screen; this is not covered by the warranty. •...
  • Page 29: Permitted Cleaning Materials

    BEETLE /iSCAN EASY eXpress User Guide 12.3 Permitted cleaning materials The products listed below can be ordered from the Diebold Nixdorf branch office or your Diebold Nixdorf sales partner. Product name Order number Explanations Cleaning cloths 01750097332 For all plastic and metal surfaces, not...
  • Page 30: Technical Data

    User Guide BEETLE /iSCAN EASY eXpress Technical data 13.1 System Mains input voltage 100-240 V~ / 60-50Hz Power consumption 1.4-0.7A Power typical ca. 55W Power max. ca. 87W Power standby ca. 1.5W Weight 15” Version Weight 19” Version Operating temperature Ambient temperature: 5°...
  • Page 31: Display 15

    BEETLE /iSCAN EASY eXpress User Guide 13.2 PC 128 GB Intel i5-4570TE Graphic Adapter VGA, resolution max. 1920x2000 Pixel @ 60 Hz 13.3 Display 15” Diagonals 15" (38.1 cm) TFT Ratio 4:3 Max. resolution 1024 x 768 Dimensions Screen housing 337.4 x 265.4 x 44.3 mm Screen area 304.1 x 228.1 mm...
  • Page 32: Display 19

    User Guide BEETLE /iSCAN EASY eXpress 13.4 Display 19” Diagonals 19“ (48.3 cm) TFT – Ratio 5:4 Dimensions Max. resolution 1280 x 1024 Screen housing 373 x 301 mm Frequencies Screen area typ. 48,3 Vertikal (Hz) typ. 60 Horizontal 1280 Pixel Resolutions Vertical 1024 Pixel...
  • Page 33: Printer Th230

    BEETLE /iSCAN EASY eXpress User Guide 13.5 Printer TH230+ Technology High-speed thermal printer Resolution 8 dots/mm (203 dpi) Printing speed Mono color: 220 mm/s, Two colors: 110 mm/s Draft mode up to 300 mm/s (reduced intensity) Cutter Material: hardened steel, Full cutting speed: <...
  • Page 34 User Guide BEETLE /iSCAN EASY eXpress Paper width 79.5mm - 80mm Paper weight 55g/m² ± 5 g/m² Paper thickness 0.055mm – 0.1mm Thermal coating Rear side of paper Paper roll 90mm max. Outer diameter Width of paper roll 80.3mm max. Length of paper ~100m Core size...
  • Page 35: Scanner Magellan 3200Vsi

    BEETLE /iSCAN EASY eXpress User Guide 13.6 Scanner Magellan 3200VSi Reading features Resolution max. 5 mil Image aquisition Graphic format: BMP, JPEG Image sensor 1280 x 1024 Read indicators Beeper, (adjustable sound and volume), Good Read LED, transmission confirmation Good Read LED Read height 14,0 cm /5,5 in Read rate (maximum)
  • Page 36: Dimensions (Mm)

    User Guide BEETLE /iSCAN EASY eXpress Dimensions (mm) 14.1 Rear view...
  • Page 37: 15" Version

    BEETLE /iSCAN EASY eXpress User Guide 14.2 15” Version...
  • Page 38: 19" Version

    User Guide BEETLE /iSCAN EASY eXpress 14.3 19” Version 14.4 Permissible tilt angle...
  • Page 39: From Below

    BEETLE /iSCAN EASY eXpress User Guide 14.5 From below 14.6 Device with open door...
  • Page 40: Certificates

    (This digital class A apparatus complies with the Canadian norm ICES-003). Recycling This device was developed in accordance with the Diebold Nixdorf standard for the "design and de- velopment of environmentally-friendly products". The device is produced without the use of CFCs and CCHs and is made in large part from recyclable materials and components.
  • Page 41 Diebold Nixdorf 33094 Paderborn, Germany Order no.: 01750301909A...

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