DIEBOLD NIXDORF BEETLE /iPOS plus XL User Manual
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DIEBOLD NIXDORF BEETLE /iPOS plus XL User Manual

DIEBOLD NIXDORF BEETLE /iPOS plus XL User Manual

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BEETLE /iPOS plus XL
User Manual (Edition 2018)

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Summary of Contents for DIEBOLD NIXDORF BEETLE /iPOS plus XL

  • Page 1 BEETLE /iPOS plus XL User Manual (Edition 2018)
  • Page 2 Your opinion: All brand and product names mentioned in this document are trademarks of their respective owners. Copyright © Diebold Nixdorf Singapore Pte Ltd The reproduction, transmission or use of this document or its contents is not permitted without express authority.

  • Page 3: Table Of Contents

    Important Notes ................5 Safety Notes ................... 6 Introduction ................... 8 About this manual ................8 Care of the BEETLE /iPOS plus XL ............. 8 Recycling the BEETLE /iPOS plus XL ..........9 Warranty ..................10 Lithium Battery ................11 Unpacking And Checking the Delivery Unit ........
  • Page 4 Wall mount version............... 23 Required operation space ............. 23 Installation site requirements ............24 Desktop version ................ 24 Wall mount version ..............24 lnstalling to a stand ..............25 Preparing the display ..............25 Preparing the stand ..............26 The stand as seen................. 26 Installing display to the stand ............
  • Page 5 Technical Data................55 AC Power Adapter ................ 56 NFC Module.................. 57 I/O Hub ..................58 Total Available Power ..............60 Appendix..................61 Approved Printers List ..............61 Abbreviations................62...

  • Page 7: Manufacturer´s Certification

    RoHS directive 2011/65/EU. Therefore, you will find the CE mark on the device or packaging. In addition, the BEETLE /iPOS plus XL has received the UL symbol and cUL symbol. FCC-Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

  • Page 8: Energy Efficiency

    Manufacturer´s Certification Energy Efficiency BEETLE /iPOS plus XL is tested in an accredited test lab and can meet the Eli- gibility Criteria for Integrated Desktop laid down in ENERGY STAR version 6.0 for Computers. On a request basis, an application can be made to Energy Star for listing.
  • Page 9 övriga relevanta bestämmelser som framgår av direktiv 2014/53 /EG. Íslenska [Icelandic]: Diebold Hér með lýsir Nixdorf yfir því að tæki er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í 2014/53 tilskipun /EC. 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 10 Diebold Nixdorf erklærer herved at utstyret enhet er i samsvar med de grunnleggende krav og øvrige relevante 2014/53 krav i direktiv /EF. The declaration of conformity may be consulted at: http://www.dieboldnixdorf.com 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 11: Important Notes

    Manufacturer´s Certification Important Notes Diebold Nixdorf is not responsible for any radio and television malfunctions which emerge from unauthorized changes in the device. Make sure that only cables and devices may be connected which are admitted by Diebold Nixdorf. The user is responsible for any malfunctions that emerge from the actions mentioned before.

  • Page 12: Safety Notes

    Manufacturer´s Certification Safety Notes The BEETLE /iPOS plus XL conforms to the current safety standards for data processing equipment. If this device is taken from a cold environment into the operating room, moisture condensation may form. The device must be absolutely dry before being put into service;...
  • Page 13 Manufacturer´s Certification Your BEETLE /iPOS plus XL system is the result of modern technical in- novation. So please see for according structural and technical sur- roundings to guarantee a faultless and efficient work of your BEETLE /iPOS plus XL. Therefore, you should connect your...

  • Page 14: Introduction

    Introduction Introduction The BEETLE /iPOS plus XL features an 18.5” Color TFT-LCD display (projected capacitive touch) that supports the Full High Definition [1920(H) x 1080(V)] screen format and 16.7M colors and, a motherboard that supports the high performance i3, i5 and i7 processors as well as the value Celeron processor.

  • Page 15: Recycling The Beetle /Ipos Plus Xl

    Recycling the BEETLE /iPOS plus XL Environmental protection does not begin when the time has come to dis- pose of the BEETLE /iPOS plus XL; it begins with the manufacturer. This prod- uct was designed according to our internal norm “Environmental conscious product design and development”.

  • Page 16: Warranty

    All parts of the product which are subject to wear and tear are not included in the warranty engagement. For detailed warranty arrangements please consult your contract documents. Please order spare parts at the Diebold Nixdorf customer service. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 17: Lithium Battery

    Diebold Nixdorf sales outlet. Transport the device only in its original packaging (to protect it against impact and shock). 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 18: Basic Settings

    Basic settings Basic settings The BEETLE /iPOS plus XL is configured to your order. Add-on peripheral devices are delivered separately, for example the magnetic swipe card reader. The modules are to be mounted to the system. Components The BEETLE /iPOS plus XL configuration can consist of the following components:...

  • Page 19: Setting Up The Device

    (desktop version), or on the wall (wall mount version) or on a pole. Set up the BEETLE /iPOS plus XL system where it will not be exposed to ex- treme environmental conditions. Protect the device from vibrations, dust, moisture, heat and strong magnetic fields.
  • Page 20 Permitted range of vision Position the screen within a 0° preferred and permit ted range 40° of vision, so that you can look onto the screen from above. 30° 30° Preferred range of vision 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 21: Overview

    Overview Overview Front View with Stand BEETLE /iPOS plus XL Desktop Stand Touch buttons and Activities Indicator Power status indicator 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 22: Back View With Stand

    Overview Back View with Stand Side-attach peripheral connection cover VESA mount cover Access cover Hinge cover Base cover of stand Cable connection cover Lint filter Side-attach peripheral connection cover 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 23: Ac Power Adapter

    Overview AC Power Adapter AC Power Cord DC Power Out Power Indicator The external power supply is applicable for common line voltage. It automatically adjusts itself to the particular voltage. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 24: Front Panel

    - Power Status Indicator • Single Press : On/Off • LED White Off : Off/AC not applied • LED White Dim: Off/AC ap- plied • LED White Blinking: Suspend to RAM 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 25: Projected Capacitive Touch Screen

    With a circular motion of the fingers the element on the dis- play can be rotated. This function must be supported by either the operating system or by the application. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 26: Cleaning Instructions

    Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth slightly and then clean the screen. A wrong maintenance may cause damages to the screen, which are not covered by warranty. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 27: Planning The Installation

    Please refer to the drawings below for dimensions of the desktop and wall mount versions. All dimensions are specified in millimetres. The views of the systems are not drawn to scale. Desktop version Desktop Stand Standard 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 28: Desktop Stand Enhanced

    Planning the installation Desktop Stand Enhanced For more information about the Desktop Stand, its different versions and features, and its installation method, please refer to the ‘Desktop Stand Installation Manual’ (01750293377). 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 29: Wall Mount Version

    Planning the installation Wall mount version Required operation space Maintain at least 50 mm from the side of the system to ensure proper ventilation during the operation of the system. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 30: Installation Site Requirements

    The mounting method must be able to support the combined weight of the system and the suspended weight of all cables attached to the system. The system must be mounted to a solid concrete or brick wall with flat smooth surface. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 31: Lnstalling To A Stand

    Torx screwdriver to loosen and tighten the Torx screws. Preparing the display Loosen the 4 Torx screws halfway out. Remove the cable connection cover at the bottom of the display. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 32: Preparing The Stand

    Preparing the stand The stand as seen. Remove the hinge cover from its bot- tom. 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 33 Remove the VESA mount cover from its bottom. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 34: Installing Display To The Stand

    Fit the display to the stand: by hooking the display with the 4 loosened Torx screws onto the 4 U-shaped grooves found on the frame of the stand (1). Then, tighten the screws. Stick on the cable clamps and route cables through these clamps (2). 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 35 Re-attach the hinge cover. And re-attach the VESA mount cover. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 36: Connector Panel

    USB 2.0 (USB3/4) eSATA PUSB24V * USB-C with DP Standard RS232C (COM1, DB9 male) Mass storage (HDD/SSD) Powered RS232C (COM2, DB9 female) RJ12 (Cash drawer) Connection to power (24V DC Input) 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 37 Please note that MAX 70W load is allowed for any combination of the inter- face connectors. * The BEETLE /iPOS plus XL has 2 variants of motherboard. The Q170 variant sup- ports USB-C, but the H110 does not. 01750306119 A...

  • Page 38: Connecting Cables

    Connector panel Connecting cables All devices belonging to the modular BEETLE /iPOS plus XL that have a sep- arate power cable must be connected to the same electric circuit. Connect the system as described below. Tilt the display to the back, and...

  • Page 39: Disconnecting Cables

    The metal of the plug is visible. To release a RJ12 plug push the latch under the plug to the top. You loosen the USB-A- connector by push- ing the covering of the connector. 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 40 Manually loosen the knurled screws of the COM or DVI interface connector. To release a RJ45 plug push down the latch (see arrow). 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 41: Storage Media

    First ensure that the device is switched off and the power connector is dis- connected. Tilt the display to the back, and remove the cable connection cover to uncover the connector panel. 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 42 Release the catches on the drive carrier and pull out the hard disk. Handle the hard disk with care while removing or installing it. Do not touch the exposed elec- tronics. 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 43 Fit the new hard disk into the drive carrier. Fully insert the drive carrier into the connector panel. Then tighten the 2 screws on the drive carrier which were previously removed. The replacement steps are completed. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 44: Second Hard Disk Drive

    For information on how to install the second hard disk drive, please refer to the ‘Desktop Stand Installation Manual’ (01750293377), section: ‘Addi- tional features of the Desktop Stand Enhanced’. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 45: Replacement Of The Ram

    The RAM is now unhooked and can be removed and replaced. When fitting in the new RAM, push it downwards until it latches on and a “click” sound is heard. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 46: Removing Lint Filter To Clean

    To remove, use a flat tip screw driver to lift up the lint filter before removing it by hand. The Lint Filter as seen removed. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 47: Cleaning And Maintenance

    The system can become damaged if liquid or moisture finds its way past the lint fil- ter and into the system during the cleaning. Diebold Nixdorf will not be liable or responsible for these damages! Do note that the lint filter is a supplementary part. There is no warranty claim for inadequate operation or malfunctions of the filter due to wear and tear.

  • Page 48: Lnstalling System To A Wall

    Drill Diameter: 6 mm Min Hole Depth: 60 mm Load per anchor for concrete: 60 kg (Safety factor accounted for) Load per anchor for Solid brick: 30 kg (Safety factor accounted for) 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 49 Recommended Screw for wall is Pan head Wood Screw TGS-C3- 4.8 x 38L Drill Diameter: 6 mm Min Hole Depth: 40 mm Load per anchor for concrete: 40 kg Load per anchor for Solid brick: 30 kg Safety factor: 6 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 50: Mounting Height

    Mounting location Once you have determine the mounting height, with the help of the wall mount back plate, mark the location of the four holes on the wall. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 51: Installation

    After installation, ensure that the screw heads are flushed or below the outer surface of the wall mount back plate. Ensure that the wall mount back plate is firmly and securely attached to the wall. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 52: Fix Wall Mount Front Plate To The System

    Align the 4 mounting holes of the wall mount front plate onto the mounting holes at the back of the display. Secure the wall mount front plate onto the display using the screws provided in the wall mount kit. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 53: Secure The System To The Wall

    Tighten the thumb screw on the top of the wall mount front plate to secure the hooks of the wall mount plates. Dress the cables routing according to the store set up or the overall in- stallation site plan 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 54: Peripherals

    Swipe cards should only be inserted in the top of the specially designed slit of the reading device. If the card is inserted in another place, this could damage the reading head. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 55: Cleaning Instructions

    In order to guarantee good reading results, the swipe card reader should be cleaned from time to time. This is carried out by using a special cleaning card that can be purchased from Diebold Nixdorf. Waiter Lock (Optional) Each transaction is correctly assigned to the personnel by using the magnetic key.

  • Page 56: Installing Magnetic Swipe Card Reader, Waiter Lock

    You will find a flap / peripheral connection cover at the rear side of the display. Remove the flap using a flat-tipped screwdriver. One end of a connecting cable could then be seen exposed. 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 57 Remove the back cover of the holder. Fit the holder on the side of the display which was previ- ously uncovered. Route the connecting cable into the holder and connect to the connector. 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 58 Peripherals Use the two screws supplied to secure the holder to the dis- play. Place back the back cover of the peripheral. The installation steps are com- pleted. 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 59: Starting Up The System

    Starting up the system Starting Up the System After installing the BEETLE /iPOS plus XL, switch on the system by using the Power button on the front panel. The system first performs an automatic self-test to test its basic functions.

  • Page 60: Error Reporting

    Hard Disk 1 failed (internal hard disk) Hard Disk 2 failed (external hard disk) Processor Hot Processor fan is faulty Capacitive Sense board is faulty ALS / PS board is faulty PCH Hot 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 61: Technical Data

    Cash drawer, LAN, eSATA, USB-C (Q170 version only) Internal 1x M.2 2230 (WLAN) Expansion 1x M.2 2280 (SSD) Options MSR, WaiterLock, Barcode reader, External Fingerprint reader and NFC reader (Left/right side) 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 62: Ac Power Adapter

    24V ± 5% Rated output current 5.0A Max. output power 120W at ambient of 45 degree C, 100W at ambient of 55 degree C Approvals and Certification UL Listed, TÜV-GS, CE 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 63: Nfc Module

    Firmware upgradable via DFU inter- face Middleware support JavaPOS 1.13 Operating Systems Windows 7, Linux Certification Height x Width x Depth 125 mm x 72.8 mm x 34.2 mm Weight Approx. 102 g 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 64: I/O Hub

    Technical Data I/O Hub The I/O Hub (illustration on next page) is an accessory for the BEETLE /iPOS plus XL, to extend the number of I/O ports. Power input DC24V IN 24V DC (connect to 24V power supply) User interface...
  • Page 65 Technical Data 01750306119 A BEETLE /iPOS plus XL – User Manual...

  • Page 66: Total Available Power

    Technical Data Total Available Power The total power available for the external IO ports depends on the rating of AC power adapter used. Below is the Diebold Nixdorf’s approved AC power adapter for BEETLE /iPOS plus XL Part number Model Name...

  • Page 67: Appendix

    Appendix Appendix Approved Printers List The following are the approved printers that are allowed to be connected to the BEETLE /iPOS plus XL+24Vdc Powered USB port: Model Manufacturer TH200i series Diebold Nixdorf TH210 series Diebold Nixdorf TH230 series Diebold Nixdorf...

  • Page 68: Abbreviations

    Light Emitting Diode Protective Earth Neutral Conductor Random Access Memory Solid State Disk (flash medium) TN-S Terre Neutre- Separé Underwriters Laboratory (standards) Universal Serial Bus Video Graphics Adapter VESA Video Electronics Standards Association 01750306119 A BEETLE /iPOS plus XL – User Manual...
  • Page 69 Diebold Nixdorf Singapore Pte Ltd 151 Lorong Chuan New Tech Park #05-01A/B Singapore 556741 Order No.: 01750306119 A...

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