DIEBOLD NIXDORF DN 200 Series Operator's Manual

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DN Series 200

Operator Manual

01750310383 F

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Summary of Contents for DIEBOLD NIXDORF DN 200 Series

Page 1 DN Series 200 Operator Manual 01750310383 F...
Page 2 This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY. In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam- ages of any nature resulting from the use of information in this manual. The information contained in this document is subject to change without notice.
Page 3: Table Of Contents
Shutting down the System .................. 4-27 Access control head module ....................4-28 4.4.1 Optional electromechanical access control............4-29 4.4.2 Mechanical access control .................. 4-33 Enforcer solutions ......................4-35 4.5.1 Opening the Chassis Enforcer, Frontload ............4-35 Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 4 Cleaning Housings ......................5-1 Cleaning Keyboards......................5-2 Cleaning the shutter with ACT function................5-3 6 Disposal ............................6-1 7 Corresponding documentation ....................7-1 8 Appendix............................. 8-1 Compliance with Standards and Approvals ...............8-1 Declaration of Conformity....................8-3 Environmental Protection ....................8-4 Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 5 Closing the Frontload front door................4-3 Figure 4-4 Closing the front door with a key ................4-3 Figure 4-5 Opening the rear door ....................4-4 Figure 4-6 Opening the fascia, Frontload ................4-22 Figure 4-7 Closing the fascia ....................4-22 Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 6 Pushing up the operator panel ................4-52 Figure 4-46 Lowering the operator panel...................4-52 Figure 4-47 Pulling out/Pushing in component carriers .............4-53 Figure 4-48 Releasing component carrier CDM with TP29 ............4-54 Figure 4-49 Pulling out CDM with TP29 ..................4-54 Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 7 The logo pane opens....................4-74 Figure 4-82 Removing the logo holder ..................4-74 Figure 4-83 Setting the headphone jack volume ...............4-75 Figure 5-1 Cleaning the shutter with ACT function ..............5-3 Figure 8-1 Declaration of Conformity..................8-3 Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 8 Approved cleaning agents for the housing .............5-1 Table 5-2 Approved cleaning agents for keyboards ...............5-2 Table 5-3 Approved cleaning agents for the shutter with ACT function .........5-3 Table 7-1 Corresponding manuals ..................7-1 Copyright © 2021, Diebold Nixdorf viii 01750310383 F...
Page 9: Introduction
Prerequisite that must be fulfilled before an action. Numbered instructions describe activities which must be carried out in the specified se- quence Intermediate result of an action. Action successfully completed. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 10: Section-Specific Warning Notes
This warning note describes a hazard with a low degree of risk which, if not avoided, could result in slight or minor bodily injury. NOTE This note provides application tips and information that help prevent errors and material damage. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 11: Signs, Markings And Symbols
Table 1-2: Mandatory Signs Used Mandatory Signs Wear Wear Wear Wear ear protection eye protection foot protection hand protection Pull Observe main plug the manual Prohibition signs Climb forbidden Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 12: Safety
Move carefully when either the fascia or the rear door is opened. • Observe the warning and information labels on the system. • Unless otherwise stated, grasp the components only by the green control elements when handling them. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 13 Please note that if external voltages are fed into the prepared cabling for the installation of additional electronics (e.g. EMA connection), only safety extra-low voltage circuits (ES1 circuits) are involved. • To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning, Service and Maintenance" in the operating manual). •...
Page 14 Do not allow the battery to come into contact with water or fire The battery should only be replaced with the same or an equivalent type recom- mended by Diebold Nixdorf (see chapter “Appendix,” section “Consumables” in the operating manual). Dispose of used batteries in compliance with national regulations and the manufacturer's specifications.
Page 15: Radio Interference
Safety Radio Interference WARNING This is a Class A product; it can cause radio interference in residential areas. The operator may be obligated to implement suitable measures in such cases. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 16: General Power Interruption
Alternatively, the power supply can be interrupted by switching off the circuit-breaker or removing the fuse from the distributor box of the facility in- stallation. Figure 2-2: General power interruption - Disconnecting the plug Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 17: Description
3 Description System overview 3.1.1 3.1.1 Overall view 3.1.1.1 3.1.1.1 Overall view, Frontload from the front Figure 3-1: Frontload overall view System Front door Fascia Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 18: Figure 3-2 Rearload Overall View
Description 3.1.1.2 3.1.1.2 Overall view, Rearload from the front Figure 3-2: Rearload overall view System Cover door Fascia Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 19: Figure 3-3 Rear View From Behind
System Safe door Rear door Number combination lock Operator panel inspection window (op- Locking/release handle of the safe tional) Lock for the operator panel inspection win- Key-operated lock dow (optional) Rear door lock Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 20 Description 3.1.1.4 3.1.1.4 Illuminated privacy panel Figure 3-4: Illuminated privacy panel 1 Illuminated privacy panel, fascia 2 Illuminated privacy panel, top of the chas- Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 21: Chassis Components
Figure 3-5: Fascia open 1 PC 5 Release for recycling module, upper unit 2 DVD drive 6 Input/output tray 3 External control unit 7 Component carrier grip 4 Operator panel 8 Release for the journal printer Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 22: Figure 3-6 Rear Door Opened - Without Operator Panel Inspection Window
Figure 3-6: Rear door opened - without operator panel inspection window Recycling module, upper unit External control unit Release for the recycling module, upper unit Operator Panel Release for the component carrier Operator keyboard Release for the journal printer Release for the fascia Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 23: Figure 3-7 Rear Door Opened With Operator Panel Inspection Window
Release for fascia Release for the operator panel Recycling module, upper unit Operator Panel Release for recycling module, upper unit External control unit Release for the component carrier Operator keyboard Release for the journal printer Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 24: Component Carrier Pulled Out
Description 3.1.3 3.1.3 Component carrier pulled out 3.1.3.1 3.1.3.1 Frontload with coin module W ER Figure 3-8: Frontload component carrier with coin module Journal printer Coin module Card box Card reader Receipt printer Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 25: Figure 3-9 Component Carrier Pulled Out - Rearload
Description 3.1.3.2 3.1.3.2 Rearload with coin module Figure 3-9: Component carrier pulled out - Rearload Card reader Receipt printer Coin module Journal printer Card box Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 26: Figure 3-10 Frontload Component Carrier With Cdm Module
Description 3.1.3.3 3.1.3.3 Frontload with CDM module Figure 3-10: Frontload component carrier with CDM module 1 Journal printer 4 Card reader 2 CDM module 5 Receipt printer 3 Card box Copyright © 2021, Diebold Nixdorf 3-10 01750310383 F...
Page 27: Figure 3-11 Rearload Component Carrier With Cdm Module
Description 3.1.3.4 3.1.3.4 Rearload with CDM module Figure 3-11: Rearload component carrier with CDM module 1 Card reader 4 Journal printer 2 Receipt printer 5 Card box 3 CDM module Copyright © 2021, Diebold Nixdorf 3-11 01750310383 F...
Page 28: Fascia Components
3.1.4 Fascia components 3.1.4.1 3.1.4.1 Frontload controls NOTE The following illustrations only show an excerpt of the possible fascia versions. The ap- pearance of your fascia depends on the version you ordered. Copyright © 2021, Diebold Nixdorf 3-12 01750310383 F...
Page 29: Figure 3-12 15" Version, Broadside Format With Function Keys
4 Logo labeling/logo sticker 12 Fingerprint sensor 5 Function keys 13 Cash in/cash out shutter 6 Card input 14 Receipt output 7 Cash slot camera 15 LCD monitor 8 Contactless card reader 16 Awareness mirrors Copyright © 2021, Diebold Nixdorf 3-13 01750310383 F...
Page 30: Figure 3-13 15" Version, Broadside Format Without Function Keys
4 Logo labeling/logo sticker 12 Fingerprint sensor 13 Cash in/cash out shutter 6 Card input 14 Receipt output 7 Cash slot camera 15 LCD monitor 8 Contactless card reader 16 Awareness mirrors Copyright © 2021, Diebold Nixdorf 3-14 01750310383 F...
Page 31: Figure 3-14 19" Version, Broadside Format Without Function Keys
12 Fingerprint sensor 13 Cash in/cash out shutter 14 Receipt output 6 Card input 15 LCD monitor 7 Cash slot camera 16 Awareness mirrors 8 Contactless card reader 18 Check input 9 Headphone jack Copyright © 2021, Diebold Nixdorf 3-15 01750310383 F...
Page 32: Figure 3-15 19" Version, Portrait Format Without Function Keys
12 Fingerprint sensor 13 Cash in/cash out shutter 14 Receipt output 6 Card input 15 LCD monitor 7 Cash slot camera 16 Awareness mirrors 8 Contactless card reader 17 Coin-out tray 9 Headphone jack Copyright © 2021, Diebold Nixdorf 3-16 01750310383 F...
Page 33 Description 3.1.4.2 3.1.4.2 Rearload Controls NOTE The following illustrations only show an excerpt of the possible fascia versions. The ap- pearance of your fascia depends on the version you ordered. Copyright © 2021, Diebold Nixdorf 3-17 01750310383 F...
Page 34: Figure 3-16 Version 15" With Function Keys - Rearload
4 Logo labeling/logo sticker 12 Fingerprint sensor 5 Function keys 13 Cash in/cash out shutter 6 Card input 14 Receipt output 7 Cash slot camera 15 LCD monitor 8 Contactless card reader 16 Awareness mirrors Copyright © 2021, Diebold Nixdorf 3-18 01750310383 F...
Page 35: Figure 3-17 Guide Lights
Cash in/cash out shutter lighting Card input lighting Contactless card reader lighting NOTE The lighting of the contactless card reader is preset at the factory. The lighting setting can be changed via application. Copyright © 2021, Diebold Nixdorf 3-19 01750310383 F...
Page 37: Safe Components
Description 3.1.5 3.1.5 Safe components 3.1.5.1 3.1.5.1 Front door opened Figure 3-19: Front door opened Key-operated lock Locking/release handle of the safe door Safe lock Copyright © 2021, Diebold Nixdorf 3-21 01750310383 F...
Page 38: Figure 3-20 Safe Opened With Rm4V - Frontload
Safe opened with RM4V Figure 3-20: Safe opened with RM4V - Frontload Release mechanism for the recycling module, lower unit RM4V Recycling module, lower unit First customer connection box Second customer connection box Copyright © 2021, Diebold Nixdorf 3-22 01750310383 F...
Page 39: Figure 3-21 Safe Opened With Rm4H - Frontload
Safe opened with RM4H Figure 3-21: Safe opened with RM4H - Frontload Recycling module, lower unit RM4H Release mechanism for the recycling module, lower unit First customer connection box Second customer connection box Copyright © 2021, Diebold Nixdorf 3-23 01750310383 F...
Page 40: Figure 3-22 Safe Opened With Cmd-V6C - Frontload
3.1.5.4 3.1.5.4 Safe opened with CMD-V6C Figure 3-22: Safe opened with CMD-V6C - Frontload Cash Media Dispenser CMD-V6C Release mechanism for the Cash Media Dispenser First customer connection box Second customer connection box Copyright © 2021, Diebold Nixdorf 3-24 01750310383 F...
Page 41: Figure 3-23 Safe Opened With Rm4V - Rearload
Safe opened with RM4V Figure 3-23: Safe opened with RM4V - Rearload Recycling module, lower unit RM4V Release mechanism for the recycling module, lower unit First customer connection box Second customer connection box Copyright © 2021, Diebold Nixdorf 3-25 01750310383 F...
Page 42: Figure 3-24 Safe Opened With Rm4H - Rearload
3.1.5.6 Safe opened with RM4H Figure 3-24: Safe opened with RM4H - Rearload Recycling module, lower unit RM4H Release for the recycling module, lower unit First customer connection box Second customer connection box Copyright © 2021, Diebold Nixdorf 3-26 01750310383 F...
Page 43: Figure 3-25 Safe Opened With Cmd-V6C - Rearload
3.1.5.7 3.1.5.7 Safe opened with CMD-V6C Figure 3-25: Safe opened with CMD-V6C - Rearload Cash Media Dispenser CMD-V6C Release mechanism for the Cash Media Dispenser First customer connection box Second customer connection box Copyright © 2021, Diebold Nixdorf 3-27 01750310383 F...
Page 44: Cash Components
The operation and maintenance of the cash components are described in the component- specific Operator Manuals (see chapter "Corresponding documentation"). Upper Unit Figure 3-26: Upper Unit 1 Upper Unit 2 Unlocking lever for upper unit Copyright © 2021, Diebold Nixdorf 3-28 01750310383 F...
Page 45 2 Unlocking lever for lower unit* 3 Unlocking lever for lower unit* * Depending on the component, the unlocking lever can be located on either the left or the right. The unlocking lever is marked in green. Copyright © 2021, Diebold Nixdorf 3-29 01750310383 F...
Page 46: Operator Panel 10
After 30 minutes of inactivity, the OP10 will automatically switch to its standby mode. Figure 3-28: Operator Panel 10 - Overall view 1 Status LED 2 On/Off switch Table 3-1: Status LED Color of status LED Operating mode Green Operational Yellow Standby Copyright © 2021, Diebold Nixdorf 3-30 01750310383 F...
Page 47: Figure 3-29 Operator Panel 10 - Plug Connections
Description Figure 3-29: Operator Panel 10 - Plug connections 1 Micro USB 3 DC In 2 Display port Copyright © 2021, Diebold Nixdorf 3-31 01750310383 F...
Page 48: External Control Unit
Description External control unit Figure 3-30: External Control Unit - Overview ON/OFF LED Service button Supply voltage LED Service LED State of charge LED (full) ON/OFF button UPS LED Copyright © 2021, Diebold Nixdorf 3-32 01750310383 F...
Page 49: Functions Of The External Control Unit
If the LED is green, the system is operated via the normal power supply system. • If the LED lights up yellow, UPS operation is active. Battery status indicator The battery status indicator consists of two LEDs, which can indicate different battery statuses (see Figure 3-30). Copyright © 2021, Diebold Nixdorf 3-33 01750310383 F...
Page 50: Led Codes
FLASHING Main voltage switched on, system starts or shuts down Main voltage switched on, system ready for operation System runs in battery mode FLASHING System runs in battery mode, System shuts down Copyright © 2021, Diebold Nixdorf 3-34 01750310383 F...
Page 51 Description T/SOP is active, or emulated switch is in service position. FLASHING T/SOP is active, 36V and/or 25V are switched off T/SOP is inactive and emulated switch is in "in operation" position. Copyright © 2021, Diebold Nixdorf 3-35 01750310383 F...
Page 52: Card Box (Removable)
Description Card box (removable) NOTE Drawn-in customer cards are stored in the card box. Empty the box regularly (see Section 4.8). Figure 3-31: Removable card box 1 Key-operated lock 2 Card insertion slot Copyright © 2021, Diebold Nixdorf 3-36 01750310383 F...
Page 53: Card Box (Lockable)
Description Card box (lockable) NOTE Drawn-in customer cards are stored in the card box. Empty the box regularly (see Section 4.9). Figure 3-32: Lockable card box 1 Key-operated lock 2 Card insertion slot Copyright © 2021, Diebold Nixdorf 3-37 01750310383 F...
Page 54: Remote Status Indicator
If the indicator is red (1), a continuous tone is also generated. This can be deactivated via the 'Audio Reset' key. The visual indicator, however, will remain in place. Remote Status Indicator - Default Remote Status Indicator - Audio Copyright © 2021, Diebold Nixdorf 3-38 01750310383 F...
Page 55 Green 'IN SERVICE' (The system is in operation) Acoustic signal Continuous tone with See pos. 1 generator 'SERVICE REQUIRED' Switches the continuous tone 'Audio Reset' off. Copyright © 2021, Diebold Nixdorf 3-39 01750310383 F...
Page 56: Technical Data
Supply voltage range: 100 - 240 V Rated frequency: 50/60 Hz Network Type: TN (network with PE conductor) Permissible tolerance for rated voltage: + 6% /- 10% Permissible tolerance for rated frequency: ± 1% Copyright © 2021, Diebold Nixdorf 3-40 01750310383 F...
Page 57 Country-specific safety plug Type of system connection (wall outlet) 20 A automatic circuit breaker 16 A automatic circuit breaker Fuse Degree of protection accord- IP X0 IP X0 ing to EN 60529 *configuration-dependent Copyright © 2021, Diebold Nixdorf 3-41 01750310383 F...
Page 58 709 kg (1563.08 lbs) Surface load: 14.9 kN/m² (2.16 lbf/in²) 15.9 kN/m² (2.30 lbf/in²) The weight specifications indicate the empty weight of the sys- tem and the installation version free-standing in the room. Copyright © 2021, Diebold Nixdorf 3-42 01750310383 F...
Page 59: Environmental Conditions
(e.g. sound insulating walls, etc.). These must comply with the environmental conditions that apply to the specific system (see above) and the maintenance spaces (see chapter "Planning the installation", section "Operation and maintenance spaces"). Copyright © 2021, Diebold Nixdorf 3-43 01750310383 F...
Page 60: Opening/Closing The Doors
4 Operation Opening/closing the doors Key set for the front door, the rear door and the operator panel inspection window (key and spare key). Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 61: Opening/Closing The Front Door
Insert the key into the lock of the front door (1). Turn the key clockwise (2). Figure 4-1: Opening the rontload front door Open the front door (1). Figure 4-2: Opening the Frontload front door Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 62: Figure 4-3 Closing The Frontload Front Door
Close the front door (1). Figure 4-3: Closing the Frontload front door Turn the key counterclockwise (1). Pull the key from the lock of the front door (2). Figure 4-4: Closing the front door with a key Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 63: Opening/Closing The Rear Door
Open the rear door. Figure 4-5: Opening the rear door 4.1.2.2 4.1.2.2 Closing the Rear Door Close the rear door as far as possible. Turn the key counterclockwise and remove it from the lock. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 64: Opening/Closing The Safe Door
The key-operated lock must then be set to the original key. It is not allowed to use the standard key several times or even permanently. Standard key This key is used to open the safe door with the factory-preset number combination lock. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 65 Do not count the number of turns but the number of times the numbers appear below the opening index. The number combination lock is preset at the factory. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 66 '50' positioned exactly below the opening index. Then turn the dial of the number combination lock clockwise as far as possible. This releases the number combination lock. Open the key-operated lock cap (if installed). Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 67 Insert the standard key into the lock. Turn the key clockwise as far as possible. Turn the locking/unlocking lever or wheel counterclockwise as far as possible. Open the safe door as far as possible. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 68 Close the cap of the lock (if installed). NOTE To change the number combination, you must turn the dial at least one full turn to the left and then four full turns to the right. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 69 Frontload only Close the system (see chapter "Opening/closing the doors") Close the front door or the standard/design door depending on the system used (refer to the sys- tem-specific operating manual, chapter "Basic operation"). Copyright © 2021, Diebold Nixdorf 4-10 01750310383 F...
Page 70 - Always keep your keys in a safe place. - If you lose or misplace a key, always change the lock to fit a new key immediately, even if the original key (the previous key) is recovered. Copyright © 2021, Diebold Nixdorf 4-11 01750310383 F...
Page 71 Remove the key. The lock is now set to the new key. NOTE Before you close the door, check at least three times that the lock works correctly with the new key. Copyright © 2021, Diebold Nixdorf 4-12 01750310383 F...
Page 72 The position of the service opening on the inside of the safe door depends on the safe type used. The illustration shows possible positions (1) or (2) of the service opening for the reset key. Copyright © 2021, Diebold Nixdorf 4-13 01750310383 F...
Page 73 Test the new combination on the opening index at least 3 times with the safe door open. The new code is now set. NOTE Test the new combination on the opening index at least 3 times with the safe door open. Copyright © 2021, Diebold Nixdorf 4-14 01750310383 F...
Page 74 The system comes with three original keys, which are used to open and close the safe door after instal- lation: 3 Original keys: These keys are used to open the safe door after system installation. Copyright © 2021, Diebold Nixdorf 4-15 01750310383 F...
Page 76 Turn the dial counterclockwise until the third number appears exactly below the opening index for the second time. Then turn the dial clockwise as far as possi- ble. This releases the number combination lock. Copyright © 2021, Diebold Nixdorf 4-17 01750310383 F...
Page 77 Operation Open the key-operated lock cap (if installed). Insert the original key into the lock. Turn the key clockwise as far as possible. Copyright © 2021, Diebold Nixdorf 4-18 01750310383 F...
Page 79 Close the cap of the lock (if installed). NOTE To change the number combination, you must turn the dial at least one full turn to the left and then four full turns to the right. Copyright © 2021, Diebold Nixdorf 4-20 01750310383 F...
Page 80 Close the front door or the standard/design door depending on the system used (refer to the sys- tem-specific operating manual, chapter "Basic operation"). Copyright © 2021, Diebold Nixdorf 4-21 01750310383 F...
Page 81: Opening/Closing The Fascia
Open the front door (see Section 4.1.1). Press the two levers (1). Open the fascia (2). Figure 4-6: Opening the fascia, Frontload 4.2.1.2 4.2.1.2 Closing the Frontload fascia Close the fascia (1). Figure 4-7: Closing the fascia Copyright © 2021, Diebold Nixdorf 4-22 01750310383 F...
Page 82: Opening/Closing The Rearload Fascia
Open the rear door. Press the release mechanism in the direction shown by the arrow (1). Figure 4-8: Rearload system - Actuating the release Open the fascia (1). Figure 4-9: Rearload system - Opening the fascia Copyright © 2021, Diebold Nixdorf 4-23 01750310383 F...
Page 83: Opening/Closing The Fascia With Fascia Lock
Opening/closing the fascia with fascia lock 4.2.3.1 4.2.3.1 Opening the fascia with fascia lock Insert the key into the fascia lock (1). Turn the key clockwise (2). Figure 4-11: Opening the fascia lock Copyright © 2021, Diebold Nixdorf 4-24 01750310383 F...
Page 84 Operation Open the fascia (1). Figure 4-12: Opening the fascia with fascia lock 4.2.3.2 4.2.3.2 Closing the fascia with fascia lock Close the fascia (1). Figure 4-13: Closing the fascia with fascia lock Copyright © 2021, Diebold Nixdorf 4-25 01750310383 F...
Page 85: Starting Up / Shutting Down The System
ü Make sure the power switch is on. Press the on/off button on the external con- trol unit (see chapter Figure 3-30). The ON/OFF LED lights up green. The system starts. Figure 4-14: Switching off the System Copyright © 2021, Diebold Nixdorf 4-26 01750310383 F...
Page 86: Shutting Down The System
The "System LED" goes off as soon as the system has been shut down. NOTE! System shutdown may take a few sec- onds depending on operating system and run- Figure 4-15: Turning off the System ning transactions. Copyright © 2021, Diebold Nixdorf 4-27 01750310383 F...
Page 87: Access Control Head Module
Depending on the configuration of the system, the head module can only be accessed in the event of a jam, or under general circumstances, by opening the safe door (authorized access). There are two versions of access control head module: • Electromechanical access control • Mechanical access control Copyright © 2021, Diebold Nixdorf 4-28 01750310383 F...
Page 88: Optional Electromechanical Access Control
The latching mechanism of the rear door is blocked and an acoustic signal is emitted. • Open the safe door (see Section 4.1.3). • Turn the key again to unlock the electromechanical access control head module. • The rear door can now be unlocked and opened. Copyright © 2021, Diebold Nixdorf 4-29 01750310383 F...
Page 89 Activation in the event of a power failure (Frontload) Unlock the fascia (see Section 4.2.3.1). Open the safe door. Pull both of the Bowden wires to activate the emergency release function. Figure 4-16: Emergency release of the safe door, Frontload Copyright © 2021, Diebold Nixdorf 4-30 01750310383 F...
Page 90 Pay attention to the correct polarity of the battery contacts when installing the 9 V block battery. Select the battery contact cable without a green marking (1). Figure 4-17: 9V block battery labeling Copyright © 2021, Diebold Nixdorf 4-31 01750310383 F...
Page 91 After activating the electromechanical access control module and opening the system, you must disconnect the 9 V block battery from the battery contact in the safe. Disconnect the 9V block battery from the battery contact (3). Copyright © 2021, Diebold Nixdorf 4-32 01750310383 F...
Page 92: Mechanical Access Control
Opening the mechanical access control module Open the fascia. Figure 4-19: Mechanical access control 1 Open the safe door. Pull the lever (1) upwards. Use the grip (2) to pull the upper unit forwards as far as possible. Copyright © 2021, Diebold Nixdorf 4-33 01750310383 F...
Page 93 Pull the Bowden wire (1) forwards while simultaneously pulling the grip (2). The physical access control module is open. 4.4.2.2 4.4.2.2 Closing the mechanical access control module Slide in the upper unit until the latching mechanism engages in place. Copyright © 2021, Diebold Nixdorf 4-34 01750310383 F...
Page 94: Enforcer Solutions
The locks open and the fascia springs up. The user SOP starts automatically. Navigate to the T/SOP. Figure 4-21: Turning the key clockwise Select Devices. Select Special Electronics. Select Device Functions. Select Enforcer Locks. Copyright © 2021, Diebold Nixdorf 4-35 01750310383 F...
Page 95 Operation Select Unlock Chassis. Figure 4-22: Selecting Unlock Chassis The Chassis Enforcer has been opened (1). Figure 4-23: Chassis Enforcer FL opened Copyright © 2021, Diebold Nixdorf 4-36 01750310383 F...
Page 96: Opening The Chassis Enforcer, Rearload
Select 92 and change to T/SOP on the fas- cia. Figure 4-24: Chassis Enforcer error message, RL Select Screen 1 (1). Make a note of the password (2). Confirm by pressing Ok (3). Figure 4-25: Changing to Screen 1 Copyright © 2021, Diebold Nixdorf 4-37 01750310383 F...
Page 97 10. The display changes to the fascia side. 11. Enter the password. 12. Select Unlock Chassis. Figure 4-26: Selecting Unlock Chassis, RL 13. The Chassis Enforcer has been opened. Figure 4-27: Chassis Enforcer opened Copyright © 2021, Diebold Nixdorf 4-38 01750310383 F...
Page 98: Opening The Safe Enforcer, Frontload
Select Enforcer Locks. Note: If the head module is not unlocked, error message (1) will appear. Unlock the head module. Figure 4-28: Chassis Enforcer error message, FL Select Unlock Safe. Figure 4-29: Selecting Unlock Safe Copyright © 2021, Diebold Nixdorf 4-39 01750310383 F...
Page 100: Opening The Safe Enforcer, Rearload
Select Enforcer Locks. Note: If the head module is not unlocked, error message (1) will appear. Unlock the head module. Figure 4-31: Safe Enforcer error message, RL Select Unlock Safe. Figure 4-32: Selecting Unlock Safe Copyright © 2021, Diebold Nixdorf 4-41 01750310383 F...
Page 102: Activating The Head Module In The Event Of A Power Failure (Rearload)
Pay attention to the correct polarity of the battery contacts when installing the 9 V block battery. Select the battery contact cable with the green marking (1). Figure 4-34: 9 V block battery with green marking Copyright © 2021, Diebold Nixdorf 4-43 01750310383 F...
Page 103 After activating the electromechanical access control module and opening the system, you must disconnect the 9 V block battery from the battery contact in the safe. Disconnect the 9V block battery from the battery contact (3). Copyright © 2021, Diebold Nixdorf 4-44 01750310383 F...
Page 104: Activation In The Event Of A Power Failure (Frontload)
Open the system door. Open the fascia. Pull out the upper unit (see Section 4.7.1.1). Pull the Bowden wire to actuate the emer- gency release function. Figure 4-37: Emergency release of the head module Copyright © 2021, Diebold Nixdorf 4-45 01750310383 F...
Page 105: Opening The Optional Door Lock
Turn the master key (1) clockwise (2). Figure 4-38: Opening the optional lock 1 Turn the double bit key (1) counterclockwise (2). The system door can now be opened. Figure 4-39: Opening the optional lock 2 Copyright © 2021, Diebold Nixdorf 4-46 01750310383 F...
Page 106: Starting T/Sop
ü Make sure the power switch is in ON posi- tion. Actuate the Service button on the external control unit (see chapter Section 3.3. The Service LED is on (see Section 3.3). The T/SOP is being started. Figure 4-40: Calling the T/SOP Copyright © 2021, Diebold Nixdorf 4-47 01750310383 F...
Page 107: Pulling Out/Pushing In Components
Pulling out / Pushing in upper unit Unlock the upper unit by the release lever (1). Pull the upper unit out of the system by using the release lever (2). Figure 4-41: Pulling out the Upper Unit Copyright © 2021, Diebold Nixdorf 4-48 01750310383 F...
Page 108 The release lever is marked green. Pull the release lever upwards (1). Pull the lower unit out of the system by using the release lever (2). Figure 4-43: Pulling out the Lower Unit Copyright © 2021, Diebold Nixdorf 4-49 01750310383 F...
Page 110: Component Carrier
(1). 4.7.2.1.2 4.7.2.1.2 Pushing in the Frontload Component Carriers Grip the handle to slide the component carrier as far as possible into the system. Copyright © 2021, Diebold Nixdorf 4-51 01750310383 F...
Page 111 Pushing in the component carrier with CDM module Slide in the component carrier. Lower the operator panel (1) in the direction of the arrow. Close the fascia. Figure 4-46: Lowering the operator panel Copyright © 2021, Diebold Nixdorf 4-52 01750310383 F...
Page 112 Figure 4-47: Pulling out/Pushing in component carriers 4.7.2.2.2 4.7.2.2.2 Pushing in the Rearload Component Carriers Push the component carrier in by the green ledge on the release mechanism until it snaps into place. Copyright © 2021, Diebold Nixdorf 4-53 01750310383 F...
Page 113: Cdm Module With Tp29
Pull out the component carrier (2). Figure 4-48: Releasing component carrier CDM with TP29 Use the green grip (1) to release the TP29. Pull out the printer. (2). Figure 4-49: Pulling out CDM with TP29 Copyright © 2021, Diebold Nixdorf 4-54 01750310383 F...
Page 114 (2). Figure 4-50: Unlocking CDM with TP29 Slide the green grip downwards (1). The document tray is open and the docu- ments can be removed. Figure 4-51: CDM with TP29; opening the document tray Copyright © 2021, Diebold Nixdorf 4-55 01750310383 F...
Page 115 Slide the green grip upwards (1). The document tray is closed. Figure 4-52: CDM with TP29; closing the document tray Close the lock (1). Remove the key (2). Figure 4-53: Closing CDM with TP29 Copyright © 2021, Diebold Nixdorf 4-56 01750310383 F...
Page 116 Push the printer inwards (1). Figure 4-54: CDM with TP29; pushing in the printer Push the component carrier into the system until it engages in position (1). Figure 4-55: CDM with TP29; pushing in the component car- rier Copyright © 2021, Diebold Nixdorf 4-57 01750310383 F...
Page 117: Emptying The Card Box (Removable)
(see sections "Opening the card box" and "Closing the card box"). Pull the card box (1) from its mount (2) in the direction of the arrow. Figure 4-56: Pulling out the removable card box Copyright © 2021, Diebold Nixdorf 4-58 01750310383 F...
Page 118: Opening The Card Box
Figure 4-57: Unlocking the removable card box Open the hinged cover (1) in the direction of the arrow. Figure 4-58: Opening the removable card box NOTE Reset the card counter using the product-specific software (application-specific). Copyright © 2021, Diebold Nixdorf 4-59 01750310383 F...
Page 120: Closing The Card Box
With the cover closed, turn the key in the di- rection of the arrow to lock the card box. Remove the key. Make sure the card insertion slot is open. Figure 4-61: Locking the removable card box Copyright © 2021, Diebold Nixdorf 4-61 01750310383 F...
Page 121: Pushing In The Card Box
Pushing in the card box Push the card box (1) into its mount (2) until it audibly locks into place. Figure 4-62: Pushing in the removable card box Exit the product-specific software. Close the DN Series 200. Copyright © 2021, Diebold Nixdorf 4-62 01750310383 F...
Page 122: Emptying The Card Box (Lockable)
Figure 4-63: Unlocking the lockable card box Open the hinged cover (1) in the direction of the arrow. Figure 4-64: Opening the lockable card box NOTE Reset the card counter using the product-specific software (application-specific). Copyright © 2021, Diebold Nixdorf 4-63 01750310383 F...
Page 123: Removing Cards
The key can only be removed from the lock when the card box is locked. Close the cover of the card box in the direc- tion of the arrow. Figure 4-66: Closing the lockable card box Copyright © 2021, Diebold Nixdorf 4-64 01750310383 F...
Page 124 With the cover closed, turn the key in the di- rection of the arrow to lock the card box. Remove the key. Figure 4-67: Locking the lockable card box NOTE Reset the card counter using the product-specific software (application-specific). Copyright © 2021, Diebold Nixdorf 4-65 01750310383 F...
Page 125: Accessing The Ups
Turn the key counterclockwise (2). Figure 4-68: Opening the UPS for rearload versions with win- dow trim Pull the UPS cover forwards (1). Figure 4-69: Pulling out the UPS for rearload versions with window trim Copyright © 2021, Diebold Nixdorf 4-66 01750310383 F...
Page 126: Opening/Closing The Operator Panel
Figure 4-71: Opening the operator panel inspection window 4.11.1.2 4.11.1.2 Closing the operator panel inspection window Close the inspection window. Turn the key counterclockwise. Remove the key from the lock of the inspection window. Copyright © 2021, Diebold Nixdorf 4-67 01750310383 F...
Page 127: Opening/Closing The Operator Panel
(2). Figure 4-72: Opening/closing the operator panel 4.11.2.2 4.11.2.2 Closing the Operator Panel Sliding the operator panel as far as it goes back into the head area. Copyright © 2021, Diebold Nixdorf 4-68 01750310383 F...
Page 128: Replacing The Logo In The Fascia
The logo for the illuminated branding label fascia must be translucent. ±0.3 ±0.01" 382.8 (15.07" Figure 4-73: Dimensions of the branding label fascia Radius of rounded corners: 3.5 mm (0.14") Open the fascia. Copyright © 2021, Diebold Nixdorf 4-69 01750310383 F...
Page 129 Lower the logo pane slightly (2). Figure 4-74: Branding label - Loosening clips NOTE Ensure that no ribbon cables are damaged in the process. Replace the logo (1). Figure 4-75: Replacing the branding label Copyright © 2021, Diebold Nixdorf 4-70 01750310383 F...
Page 130 Operation Press the logo pane upwards (1). Close the two clips (2) until they audibly latch into place. Figure 4-76: Branding label – Closing clips Copyright © 2021, Diebold Nixdorf 4-71 01750310383 F...
Page 131: Adhesive Branding Label
Figure 4-77: Dimensions of the adhesive branding label Radius of rounded corners: 2.5 mm (0.10") Adhere the adhesive branding label into the designated recess (1) above the monitor. Figure 4-78: Recess for the adhesive branding label Copyright © 2021, Diebold Nixdorf 4-72 01750310383 F...
Page 132: Replacing The Logo In The Trim
Figure 4-79: Logo dimensions in the trim Slide the locking strip at the rear of the sys- tem upwards by using the green grip (1). The logo pane pops up. Figure 4-80: Releasing the logo Copyright © 2021, Diebold Nixdorf 4-73 01750310383 F...
Page 133 Press the locking latches (1) inwards and re- move the logo holder (2). Remove the logo (3). Figure 4-82: Removing the logo holder Insert the new logo and mount the logo pane in reverse order. Copyright © 2021, Diebold Nixdorf 4-74 01750310383 F...
Page 134: Setting The Volume Of The Headphone Jack
(2). Pressing the button once increases the volume to the next level. Once the button has been pressed four times, you return to the initial volume. Figure 4-83: Setting the headphone jack volume Copyright © 2021, Diebold Nixdorf 4-75 01750310383 F...
Page 135: Maintenance
Repair work on the system or on the components may be carried out only by authorized specialist staff. Unauthorized opening of the system or repair work carried out improperly could result in considerable danger to the user. In case of noncompliance, Diebold Nixdorf excludes all liability. WARNING Risk of impact...
Page 136: Cleaning Keyboards
Clean the keyboard with a brush and the cleaning utilities listed below. Table 5-2: Approved cleaning agents for keyboards Cleaning interval: According to soiling Cleaning utilities: Universal cleaning cloth, dry, Article no. 0177005406 Diebold Nixdorf Cleaning Set, Article no. 01750097335 Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 137: Cleaning The Shutter With Act Function
Table 5-3: Approved cleaning agents for the shutter with ACT function Product name Article no. Notes Diebold Nixdorf Cleaning Set, comprised of 01750097335 Cleaning and care of displays, 150 ml of cleaner for plastic, glass and keyboards, painted and plastic fin-...
Page 138: Disposal
Please observe the respective national regulations with regard to the disposal of elec- trical equipment. Electrical equipment should not be disposed of as normal municipal waste within the EU (crossed-out wheeled bin symbol). For information regarding the possible repurchase of used systems, please contact: contact.remarketing@dieboldnixdorf.com Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 139: Corresponding Documentation
Type of manual Part number TP29 journal printer Operator Manual 01750333697 TP30 receipt printer Operator Manual 01750333701 TP31 receipt printer Operator Manual 01750333705 Dip Card Reader Operator Manual 01750332043 Motorized Card Reader Operator Manual 01750330805 Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 140: Appendix
If this is the case, then the operator may be required to implement suitable remedial measures All other devices connected to this product must comply with the EMC Directive 2014/30/EU and the Low Voltage Directive 2014/35/EU. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 141 Appendix Certification for data transmission The certification number or CE mark of the data transmission module (if available) is attached directly to the DT card or to the housing of the system unit. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 143: Environmental Protection
Used batteries can be disposed of free of charge throughout the EU. Labels on plastic parts of the housing Please do not stick any labels on plastic parts of the housing since that would make recycling more diffi- cult. Copyright © 2021, Diebold Nixdorf 01750310383 F...
Page 144 (recycling module, cash media dispenser). RM4H Designates the 4th generation recycling mod- ule from Diebold Nixdorf. In this variant, the cassettes are arranged horizontally. RM4V Designates the 4th generation recycling mod- ule from Diebold Nixdorf. In this variant, the cassettes are arranged vertically.

DIEBOLD NIXDORF DN 200 Series Operator's Manual

1 Introduction

2 Safety

3 Description

4 Operation

5 Maintenance

6 Disposal

7 Corresponding Documentation

8 Appendix

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