Printing Quality Problems - Samsung CLX-8380ND User Manual

Condition Possible cause
PDF file Incompatibility
does not between the PDF file
print and the Acrobat
correctly- products.
some parts
are missing
in the
graphics,
text or
illustrations.
Before Using damp paper
printing, the can cause vapor
machine during printing.
emits vapor
near the
output tray.
Your The oil used to
machine protect the fuser is
has an odd evaporating.
smell
during initial
use.
The print The resolution of the
quality of photo is very low.
photos is
not good.
Images are
not clear.
The Paper size and paper
machine size setting do not
does not match.
print special
sized paper
such as a
billing
paper.
Suggested solutions
Printing the PDF file as an
image may enable the file to
print. Turn on Print As Image
from the Acrobat printing
options.
Note:
It will take longer to
print when you print a PDF
file as an image.
This is not a problem. Just
keep printing.
After printing about 100 color
pages, there will be no more
smell. It is a temporary issue.
Reduce the photo size. If you
increase the photo size in the
software application, the
resolution will be reduced.
Set the correct paper size in
the Custom in the Paper tab
in the printer propeties. See
Software section.

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly,
you may notice a reduction in print quality. See the table below to clear
the problem.
Condition
Light or faded print If a vertical white streak or faded area appears
on the page:
• The toner supply is low. You may be able to
• The paper may not meet paper
• If the entire page is light, the print resolution
• A combination of faded or smeared defects
• The surface of the LSU part inside the
Toner specks • The paper may not meet specifications; for
• The transfer roller may be dirty. Clean the
• The paper path may need cleaning. Contact
Dropouts If faded areas, generally rounded, occur
randomly on the page:
• A single sheet of paper may be defective.
• The moisture content of the paper is uneven
• The paper lot is bad. The manufacturing
• If these steps do not correct the problem,
12.17
<Troubleshooting>
Suggested solutions
temporarily extend the toner cartridge life. If
this does not improve the print quality, install
a new toner cartridge.
specifications; for example, the paper may
be too moist or rough. (Page 4.3)
setting is too low or the toner save mode is
on. Adjust the print resolution and turn the
toner save mode off. See the help screen of
the printer driver and refer to Software
section, respectively.
may indicate that the toner cartridge needs
cleaning. Contact a service representative.
machine may be dirty. Clean the LSU,
contact a service representative.
example, the paper may be too moist or
rough. (Page 4.3)
inside of your machine. Contact a service
representative.
a service representative.
Try reprinting the job.
or the paper has moist spots on its surface.
Try a different brand of paper. (Page 4.3)
processes can cause some areas to reject
toner. Try a different kind or brand of paper.
contact a service representative.