Troubleshooting - Caple C815C Instruction Manual

TROUBLESHOOTING

Problem
The hob cannot be
turned on.
The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
For further information or advice, Caple service can be contacted by
telephone 0117 938 7420 or email service@caple.co.uk
Possible causes
No power.
The controls are locked.
There may be a slight film of water
over the controls, or you may be
using the tip of your finger when
touching the controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This may be caused by the
construction of your cookware.
What to do
Make sure the hob is connected
to the power supply and that it is
switched on. Check whether there
is a power outage in your home or
area. If you've checked everything
and the problem persists, contact
Caple service.
Unlock the controls. See section
'Using your ceramic cooktop' for
instructions.
Make sure the touch control area
is dry and use the ball of your
finger when touching the controls.
Use cookware with a flat and
smooth base. See 'Choosing the
right cookware'. See 'Cleaning
and Maintenance'.
This is normal for cookware and
does not indicate a fault.
Please keep this instruction manual for future reference
Instruction manual C815C 25