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T R O U B L E S H O O T I N G
P R O B L E M
The hob cannot be
turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
For further information or advice, Caple service can be contacted by telephone
or email
0117 938 7420
26
Instruction manual C816C
P O S S I B L E C A U S E S
No power.
The controls are locked.
There may be a slight film of water over the
controls, or you may be using the tip of your
finger when touching the controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or cleaning
products being used.
This may be caused by the construction of
your cookware.
service@caple.co.uk
Please keep this instruction manual for future reference
W H AT TO D O
Make sure the hob is connected to the
power supply and that it is switched on.
Check whether there is a power outage
in your home or area. If you've checked
everything and the problem persists, contact
Caple service.
Unlock the controls. See section 'Using your
ceramic cooktop' for instructions.
Make sure the touch control area is dry and
use the ball of your finger when touching
the controls.
Use cookware with a flat and smooth base.
See 'Choosing the right cookware'. See
'Cleaning and Maintenance'.
This is normal for cookware and does not
indicate a fault.
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