Contents
Manuals................................................................................................................................................................. 2
Contents ................................................................................................................................................................ 3
Notations used in the text ................................................................................................................... 7
Hard disk drive .................................................................................................................................... 7
Removable media ............................................................................................................................... 7
Trademarks ........................................................................................................................................................... 9
License Notification ............................................................................................................................................. 10
Latest editions ................................................................................................................................... 12
Chapter 1 Maintenance.................................................................................................................................... 13
1.
Relocation and Storage .................................................................................................................................. 14
2.
Daily Maintenance .......................................................................................................................................... 16
2.1
2.2
Checking Alerts .......................................................................................................................... 16
2.3
Checking STATUS LED .............................................................................................................. 17
2.4
Backup ....................................................................................................................................... 17
2.5
Cleaning ..................................................................................................................................... 17
2.5.1
2.5.2
2.5.3
3.
User Support................................................................................................................................................... 19
3.1
Maintenance Services ................................................................................................................ 19
3.2
Before Asking for Repair ............................................................................................................ 19
4.
Collecting Failure Information ......................................................................................................................... 20
4.1
Collecting Event Logs ................................................................................................................ 20
4.1.1
4.1.2
4.2
4.2.1
4.2.2
4.3
4.4
Collecting Memory Dump ........................................................................................................... 24
5.
Troubleshooting .............................................................................................................................................. 25
5.1
Problem at Powering On ........................................................................................................... 25
5.2
5.3
Problem of OS Installation ........................................................................................................ 28
5.4
Problem at Starting OS ............................................................................................................. 31
5.5
5.6
Problem of RAID System .......................................................................................................... 32
5.7
5.8
Problem of OS Operations ........................................................................................................ 36
5.9
5.10
5.11
5.12
Problem at Powering Off .......................................................................................................... 38
6.
Windows System Recovery ............................................................................................................................ 39
6.1
Cleaning the server ......................................................................................................... 18
Cleaning the tape drive ................................................................................................... 18
Windows Server 2008 R2 ................................................................................................ 22
Windows Server 2008 R2 ................................................................................................ 24
Express5800/E120g-M Maintenance Guide
Contents
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