Regulatory Information; Maintenance & Care - Aidcall Touchsafe Pro Installation Manual

3. REGULATORY INFORMATION
This symbol on the product indicates it complies with all relevant EU Directives as required by law.
Radio & Telecommunication Terminal Equipment; R&TTE Directive 1999/5/EC
Safety of Information Technology Equipment; EN 60950‐1:2006+A12:2011
Electro Magnetic Compatibility; EMC 2004/108/EC
Restriction of Hazardous Substances; RoHS 2011/65/EU
A copy of the complete Declaration of Conformity is available from Aidcall.
This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not be
disposed of with other commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place
to recycle products using the best available recovery and recycling techniques to minimise impact on the
environment, treat hazardous substances and avoid increasing landfill.
For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.
This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.
The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.
Return used batteries to your supplier or drop‐off at your local municipal waste recycling depot.
NTENTS
4. MAINTENANCE & CARE
For peace of mind and to ensure your system is maintained to the highest standard Aidcall recommend an
annual maintenance contract. This will provide vital assistance in times of need from a nationwide team of
trained Service Engineers who specialise in wireless Nursecall systems.
A preventative maintenance visit (PMV) is also available from Aidcall, this covers the replacement of all
batteries, a full system test, software updates (where applicable) and a Service Certificate.
For more information on Maintenance Contract Packages and PMV's please contact our customer services
team on 01670 357431 or visit our website; www.aidcall.co.uk/healthcare/support/maintenance
MONTHLY MAINTENANCE
TCR's require no regular maintenance. If any TCR's show signs of external damage they should be replaced
immediately by a Service Engineer. Products needing repair can be returned via the website;
www.aidcall.co.uk/healthcare/support/repair
ANNUAL MAINTENANCE
The rechargeable standby batteries in the TCR PSU's should be tested every year by a Service Engineer and
replaced every 5 years. See Section 8 for details of battery type.
Doc No. FM5565 issue B Page 4