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Aidcall Touchsafe Pro Installation Manual
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Aidcall Touchsafe Pro Installation Manual

Wireless nursecall system
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Touchsafe
Wireless Nursecall System
_________________________________________________________________________________________________
Aidcall operates a policy of continual product improvement and
reserves the right to modify the specification of its products.
If any variation to the details in this document are suspected please
contact Aidcall's Technical Support.
Aidcall, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
T: +44 (0)
1670 357 431 www.aidcall.co.uk
________________________________________________________________
Pro
®
Call Logger V4.00a
Installation Guide
Doc No. FM5590 issue C Page 1

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Summary of Contents for Aidcall Touchsafe Pro

  • Page 1 _________________________________________________________________________________________________ Call Logger V4.00a Installation Guide Aidcall operates a policy of continual product improvement and reserves the right to modify the specification of its products. If any variation to the details in this document are suspected please contact Aidcall’s Technical Support.

  • Page 2: Product Overview

    CONTENTS 1. PRODUCT OVERVIEW The Touchsafe Pro Call Logger software allows the entire call history to be downloaded from the Nursecall system for detailed analysis of all events including call types and response times etc. Custom reports can be created by setting filters and changing date ranges, results can be displayed, printed and exported as PDF files in a variety of different graphical and list formats.
  • Page 3 PC Workstation Master Panel E50525 KIT This kit includes a 3 metre Cat5e Patch Lead for connecting the Touchsafe Pro Master Panel (ID 1) to a PC Workstation running the Call Logger software via a Local Area Network (LAN). PC Workstation...

  • Page 4: Hardware Requirements

    4. TOUCHSAFE PRO PANEL SETUP On the Touchsafe Pro Master Panel (ID1) Log in as an Engineer and select the Set IP Address option, the screen will look like this; An IP address must be setup when a PC running the Call Logger software is connected to the Ethernet Port of the Touchsafe Pro Panel.
  • Page 5 7. FIRST APPLICATION RUN On the first run of the application you will have to Log in with the following credentials; User Name: admin Password: admin@1 Click-on Log in and the main screen should open as shown below; Click-on the Settings tile (Gear Wheel) to open the User Settings page.
  • Page 6 On the Site Settings page fill out the boxes with the relevant site details. Enter the Site IP Address to match the Touchsafe Pro panel. The Site Port Number is always 8080. Click-on Write to save the new site details.
  • Page 7 Refer to the Touchsafe Pro Call Logger User Guide (Aidcall Doc No. FM5595) for details on how to download data from the Nursecall system and create reports. Doc No. FM5590 issue C Page 7...
  • Page 8 Administrator to obtain this information. Click-on Write to save the new user details. Click-on Open Alerts Settings Page button and refer to the Call Logger User Guide (Aidcall Doc No. FM5595) for details on how to create Rules and Alerts.
  • Page 9 Modify/Delete radio button. 2) Give the Push Server a name. 3) Enter the IP address of the network adaptor connecting to the Touchsafe Pro panel. This is the IP address of the network adaptor on the PC running the Call Logger.
  • Page 10 Server details highlight the Modify/Delete radio button. 2) Enter a unique Push User Name. 3) Enter a Push User Token. The Push User token can be obtained from the Aidcall InTouch app and is a seven character string. 4) Select which telecare push notifications the user will receive. Either alarm events, low battery events or both.
  • Page 11 11. INTOUCH PUSH NOTIFICATIONS SETUP Test Push Setup To test the connection between the Call Logger and the Aidcall InTouch app go to the Test Push Notification window as shown below. 1) Select a user from the “Select Push User’ drop down.
  • Page 12 11. INTOUCH PUSH NOTIFICATIONS SETUP Push Notifications Setup When Push Notifications are enabled at the Touchsafe Pro panel all events shown on the Touchsafe Pro panel screen are transmitted to the Call Logger. Push Notifications need to be configured at the Call Logger to generate a notification at the InTouch app.