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Aidcall Touchsafe Pro Installation Manual

Wireless nursecall system ip-dect telephone system
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Touchsafe
Wireless Nursecall System
_________________________________________________________________________________________________
Aidcall operates a policy of continual product improvement and
reserves the right to modify the specification of its products.
If any variation to the details in this document are suspected please
contact Aidcall's Technical Support.
Aidcall, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
T: +44 (0)
1670 357 431 www.aidcall.co.uk
________________________________________________________________
Pro
®
IP-DECT Telephone System
Installation Guide
Doc No. FM5640 issue 6 Page 1

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Summary of Contents for Aidcall Touchsafe Pro

  • Page 1 _________________________________________________________________________________________________ IP-DECT Telephone System Installation Guide Aidcall operates a policy of continual product improvement and reserves the right to modify the specification of its products. If any variation to the details in this document are suspected please contact Aidcall’s Technical Support.

  • Page 2: Table Of Contents

    CONTENTS Section Topic Page Product Overview Important Safety Instructions Regulatory Information Maintenance & Care DECT Overview Related Documentation Site Wiring Requirements S35 DECT Handset & Charger IP-DECT Server 400 & IP-DECT Base Station IP-DECT Server 6500 4 Channel DECT Repeater DECT Repeater Battery Backed PSU Integrator &...

  • Page 3: Product Overview

    The Digitally Enhanced Cordless Telephone (DECT) system allows 2-way voice communications amongst staff, both internally and externally if required. In addition, active call information from the Touchsafe Pro Nursecall system can be sent out as text alerts to individuals or groups of staff as required.

  • Page 4: Important Safety Instructions

    2. IMPORTANT SAFETY INSTRUCTIONS Read and understand these instructions before use. Refer to the Manufacturers installation and user guides for more information (see section 6). Keep all instructions for future reference. Take care when working on step ladders during installation or service. Isolate the mains supply before removing covers.

  • Page 5: Regulatory Information

    NTENTS 4. MAINTENANCE & CARE For peace of mind and to ensure your system is maintained to the highest standard Aidcall recommend an annual Maintenance Contract. This will provide vital assistance in times of need from a nationwide team of trained Service Engineers who specialise in wireless Nursecall systems.

  • Page 6: Dect Overview

    5. DECT OVERVIEW The maximum theoretical range for any DECT system is 500 metres under ideal conditions, in practice the range will rarely exceed 300 metres due to reflections from nearby buildings, trees, water, etc. Obstructions inside buildings such as walls and floors will reduce the range, some construction materials such as foil backed plasterboard, reinforced concrete or stone walls will reduce range further.

  • Page 7: Related Documentation

    For more detailed information refer to the Spectralink installation and user guides. SPECTRALINK DOCUMENTS You can request copies of the documents listed below from Aidcall customer support. Aidcall Engineers can download them from the Legrand Dialeg 365 UK AL&H Document Library. Alternatively download direct from Spectralink; https://support.spectralink.com/s/product-documents/product-type-dect •...

  • Page 8: Site Wiring Requirements

    CAT5e ZXT504 YW1731 (MAX 100m) IP-DECT 2m RS232 2m PATCH W03076 ZXT569 LEAD LEAD SERVER 400 (MULTI-CELL) 8 PoE TOUCHSAFE PRO INTEGRATOR ETHERNET PANEL SWITCH CAT5e ZXT536 2m PATCH YW1731 LEAD (MAX 100m) 1m POWER LEAD ZXT558 EXT TEL MATRIX...
  • Page 9 Ethernet Switch using Cat5e RJ45 wall sockets and Cat5e Patch Leads. Wire between the wall sockets using Cat5e Ethernet U/UTP cable (Belden Type: 1583E.00B100) or equivalent, Aidcall Part No. YW1731. The maximum cable length must not exceed 100 metres. Make all 8 connections.

  • Page 10: S35 Dect Handset & Charger

    The polycarbonate display lens and high grade resin coating make it wipe-cleanable and safe from disinfectants. The Spectralink S35 DECT handset comes complete with a desktop charger and a plug-top power supply (Aidcall bundle Part No. ZXT528). Alarm Button LED Indicator...

  • Page 11: Ip-Dect Server 400 & Ip-Dect Base Station

    IP-DECT 400 Servers and Base Stations are housed in the same ABS enclosure; always check the Model No. label on the rear of the unit to be sure of which product you are looking at; Spectralink Ref. Aidcall Ref. Product 0234 4500 + 1407 5520...

  • Page 12: Reset Button

    9. IP-DECT SERVER 400 & IP-DECT BASE STATION RESET BUTTON You can restart or reset the IP-DECT Server/Base Station by pressing the RESET button on the bottom face. See the table below for the 2 possible actions; Press Button Action Short press (2-5 Secs) Server/Base Station restarts when the button is released Long press (5-9 Secs) until front LED...

  • Page 13: Ip-Dect Server 6500

    10. IP-DECT SERVER 6500 The IP-DECT Server 6500 controls the wireless infrastructure; it manages Media Resources, Base Stations, Repeaters and the IP interface to an IP-PBX. The communication protocol between the IP-DECT Server 6500 and the IP-PBX is a SIP line interface. The IP-DECT Server 6500 provides the DECT solution for a large geographical area and/or a large number of mobile users.

  • Page 14: 11 4 Channel Dect Repeater

    The 4 Channel DECT Repeaters have 4 voice channels, they are wireless with no connection to the DECT Server or Base Stations; however, they do need connection to a battery backed power supply. Spectralink Ref. Aidcall Ref. Product 7244 1610 ZXT508...

  • Page 15: Dect Repeater Battery Backed Psu

    12. DECT REPEATER BATTERY BACKED PSU The 12V DC 2A battery backed PSU (Aidcall Part No. E40062) requires connection to the mains supply via an un-switched 13A socket. 12V DC 2A PSU 2m Mains Lead & 13A UK Plug Green...

  • Page 16: Battery Replacement

    Only replace with the Manufacturers Approved battery type: Yuasa NP3.4-12: 12V 3.4Ah Sealed Lead Acid Rechargeable Battery Replacement batteries are available from Aidcall; order Part No. F00040 IMPORTANT: always mark the battery with the date it was replaced for reference on future Service visits.

  • Page 17: Integrator & Psu

    The mains adapter should be plugged-in to any of the UPS “battery backed” output sockets. Serial Port B is connected to the RS232 Pager Port on any Touchsafe Pro Nursecall panel using a serial data lead (Aidcall Part No. EH0190). Alternatively a shrouded 9 pin D-socket with screw terminals may be provided.
  • Page 18 Cut the 9 pin “D” PLUG off one end of the EH0190 serial data lead and loop the wire through a ferrite sleeve provided with the Touchsafe Pro panel. Strip-back the insulation and connect the blue, red and green wires to the Touchsafe Pro panel PAGER terminals as shown below;...
  • Page 19 13. INTEGRATOR & PSU Go to the Touchsafe Pro Panel with the Integrator connected, Logon as an Engineer and select the Paging Setup option… Set the Protocol option to ESPA/MaxPage. Select the Beep Codes you want to sound from the pull-down boxes alongside each call type;...

  • Page 20: Ip-Dect 400 System Installation

    IP-DECT Server 400 240V IP-DECT Base Stations (max 3) Optional Integrator Repeaters (max 3 per Server/Base = total 12) Battery Backed PSU Touchsafe Pro 4 Channel DECT Repeaters Nursecall Panel 240V Max 6 Repeaters per PSU Part No. Description Notes...
  • Page 21 14. IP-DECT 400 SYSTEM INSTALLATION IP-DECT SERVER 400 PROGRAMMING The IP-DECT Server 400 must have its IP address set to 192.168.0.3 and its Radio Part Number set to 3. IP-DECT BASE STATION PROGRAMMING IP-DECT Base Stations must have their IP addresses set 192.168.0.4/5/6 and Radio Part Numbers 4/5/6. Refer to the manufacturer’s installation guide for full instructions –...
  • Page 22 14. IP-DECT 400 SYSTEM INSTALLATION REPEATER DEPLOYMENT RULES • A maximum of 3 Repeaters can be configured on an IP-DECT 400 Server - RPN 3 • If you have up to 3 Repeaters on an IP-DECT 400 Server they should be numbered: 67, 131 and 195 i.e.
  • Page 23 14. IP-DECT 400 SYSTEM INSTALLATION 3 REPEATER DEPLOYMENT EXAMPLES 3 Repeaters connected in a chain: Repeater Repeater Repeater Multi-Cell Server/Base RPN 3-6 RPN +64 RPN 128 RPN +192 1 Repeater connected directly and 2 in a chain: Multi-Cell Server/Base Repeater Repeater Repeater RPN 3-6...

  • Page 24: Ip-Dect 6500 System Installation

    DECT handsets. Larger systems are possible by adding additional Ethernet Switch’s to increase the number of PoE Ports & Base Stations/Repeaters and an additional licence to increase the number of DECT handsets, contact Aidcall’s customer support for advice. S35 DECT Handsets (30 standard/4095 max)
  • Page 25 15. IP-DECT 6500 SYSTEM INSTALLATION 10 PORT ETHERNET SWITCH CONNECTIONS The 10 Port Ethernet Switch provides 8 PoE Ports (Power over Ethernet) for the IP-DECT Base Stations. POWER - connect to a battery backed output on the UPS via the in-line PSU module provided. PORTS 1 to 8 - connect to the IP-DECT base stations using up to 100 metres of 4 pair Cat5e cable.
  • Page 26 15. IP-DECT 6500 SYSTEM INSTALLATION REPEATER DEPLOYMENT RULES • A maximum of 3 Repeaters can be configured on an IP-DECT Base Station; RPN = IP Address • If you have up to 3 Repeaters on an IP-DECT Base Station they should be numbered as: Base Station No.
  • Page 27 15. IP-DECT 6500 SYSTEM INSTALLATION 3 REPEATER DEPLOYMENT EXAMPLES 3 Repeaters connected in a chain: IP-DECT Base Station Repeater Repeater Repeater RPN 4 → RPN +64 RPN +128 RPN +192 1 Repeater connected directly and 2 in a chain: IP-DECT Base Station Repeater Repeater Repeater...

  • Page 28: Specification: S35 Dect Handset

    16. SPECIFICATION: S35 DECT HANDSET S35 DECT Handset Manufacturer/Model No. Spectralink 7268 3000 Aidcall Bundle Part No. ZXT528 (includes handset, desk single charger and PSU) Compliance EN 301 489-1, EN 301 489-6, FCC, ICES Radio EN 301 406, EN 300 328, FCC, ICES...

  • Page 29: Specification: S Series Desktop Charger & Psu

    17. SPECIFICATION: S SERIES DESKTOP CHARGER & PSU S Series Desktop Charger & PSU Manufacturer/Model No. Spectralink 7268 5101 Compliance Safety EN 60950, C-Tick, UL, CE, UKCA Mechanical Desk Charger Enclosure Black, desktop design, indoor use only Desk Charger Dimensions 54mm x 85mm x 77mm (HxWxD) Desk Charger Weight 218 grams...

  • Page 30: Specification: Ip-Dect Server 400

    18. SPECIFICATION: IP-DECT SERVER 400 IP-DECT Server 400 Manufacturer/Model Spectralink 0234 4500 + 1407 5520 Multi Cell Licence Aidcall Part No. ZXT504 Compliance Radio Approval 2012/53/EU EMC Approval EN 301 489-1, EN 301 489-6, FCC 15, ANSI C63.4 LVD Approval...

  • Page 31: Specification: Ip-Dect Server 6500

    19. SPECIFICATION: IP-DECT SERVER 6500 IP-DECT Server 6500 Manufacturer/Model Spectralink 0235 0000 Aidcall Part No. ZXT535 Compliance Radio Approval 2012/53/EU EMC Approval EN 301 489-1, EN 301 489-6, FCC 15, ANSI C63.4 LVD Approval 2014/35/EU Safety Approval EN 62368-1 Environmental Approval...

  • Page 32: Specification: Ip-Dect Base Station

    20. SPECIFICATION: IP-DECT BASE STATION IP-DECT Base Station Manufacturer/Model Spectralink 0233 7400 Aidcall Part No. ZXT536 Compliance Radio Approval 2012/53/EU EMC Approval EN 301 489-1, EN 301 489-6, FCC 15, ANSI C63.4 LVD Approval 2014/35/EU Safety Approval EN 62368-1 Environmental Approval...

  • Page 33: Specification: 4 Channel Dect Repeater

    21. SPECIFICATION: 4 CHANNEL DECT REPEATER 4 Channel DECT Repeater Manufacturer/Model No. Spectralink 7244 1610 Aidcall Part No. ZXT508 Compliance Radio Approval EN 301 406, FCC Rules Part 15/Subpart D RSS-213 EMC Approval EN 301 489-1, EN 301 489-6 Safety Approval...

  • Page 34: Specification: Integrator & Psu

    22. SPECIFICATION: INTEGRATOR & PSU Integrator Manufacturer/Model Spectralink INTSL2I Aidcall Part No. W03076 EMC Approvals EN55032 (Class A) & EN55024 Safety Approval EN60950 Serial Ports 2 No. 9 Pin D-Plugs: Port A not used, Port B RS232 (ESPA 4.4.4) Ethernet Port...

  • Page 35: Specification: 10 Port Ethernet Switch

    23. SPECIFICATION: 10 PORT ETHERNET SWITCH 10 Port Ethernet Switch (8 PoE) Manufacturer/Model No. TP-Link TL-SG1210MP Aidcall Part No. ZXT569 Compliance Certification CE, FCC Ethernet IEEE 802.3i, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3x, IEEE 802.3af, Standards IEEE 802.3at, IEEE 802.1p & IEEE 802.3z...

  • Page 36: Specification: Repeater Battery Backed Psu

    24. SPECIFICATION: REPEATER BATTERY BACKED PSU Power Supply Manufacturer/Model Elmdene G13802N-A Aidcall Part No. W00525 Compliance EMC Approval 2014/30/EU LVD Approval 2014/35/EU Environmental Approval RoHS2: 2011/65/EC, WEEE: 2012/19/EU Electrical Input Voltage 100V to 240V AC 50/60Hz Output Voltage/Current 13.8V DC @ 2A...

  • Page 37: Specification: Uninterruptible Power Supply

    25. SPECIFICATION: UNINTERRUPTIBLE POWER SUPPLY Manufacturer/Model No. APC BE850G2-UK Aidcall Part No. ZXT548 EMC Approvals EN 62040-2:2006+AC:2006 (IEC 62040-2:2005) Category C1 Safety Approvals UL 1778 Input Nominal Input Voltage 230V AC Input Frequency Range 47-63Hz Max Input Current 6.0A Efficiency at Full load Input Connection 1.8 metres long with BS 1363A moulded non-rewireable 13A UK Plug...

  • Page 38: Amendments Record

    26. AMENDMENTS RECORD The table below lists significant changes to this manual; Issue Amendments Date First release 18/05/18 Multi-charger and Matrix Eternity PE IP-PBX added 29/05/18 Specification updated Text errors corrected 7722 Handset Accessories added 22/02/19 Integrator connection details updated No.

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