Error Codes - Nautilus NH-1800 Operator's Manual

NH-1800
F. ERROR CODES

ERROR CODES

00000
20001
20002
20003
20004
ERROR DESCRIPTION
Normal Status
The Cash Dispenser Unit cassette is not
installed.
The Control Electronics checks if the Cash
Dispenser Unit cassette is in the right
position with the location sensor
(CS7/17/27&NS11/16), and generates an
error when the Cash Dispenser Unit is not
in the correct position.
Cash is not enough.
This error occurs in the following cases:
When the number of bills is "0" after the
final payment transaction is made
When the low level sensor
(CS6/16/26&NS6/16) detects that the
cassettes is at a low level in "Low currency
check enable" mode "
The reject box is full.
This error occurs when the sum of rejected
bills during the transaction and the
rejected bills during the test is more than
50 after finally executing "Cassette Total"
The security door is open.
The sensor detects that the security door
is open"
CORRECTIVE ACTION
Normal Status
1. Set the cassette again.
2. Check if CS7/17/27(NS11/16) is fully
pressed while the cassette is loaded.
3. Check if CS7/17/27(NS11/16)
connector has been properly inserted
and if cable is cut.
4. Check logic related to
CS7/17/27(NS11/16) of the Cash
Dispenser Unit board.
Fill cash and set the number of bills.
* In "Low currency enable" mode:
1. Check if CS6/16/26(NS6/16) hole on
the side of the cassettes is matching
with CS6/16/26(NS6/16) after installing
the cassette.
2. Check if the reflection plate of the
CS6/16/26(NS6/16) sensor is polluted in
the cassette.
3. Check if CS6/16/26(NS6/16) sensor
is polluted, cable is cut, or the connector
is wrongly inserted.
4. Check logic related to
CS6/16/26(NS6/16) of the Cash
Dispenser Unit board.
Execute "Cassette Total" after moving
cash from the reject box.
1. Close the security door.
2. Check if the security door can be
mechanically opened and closed by the
door switch.
3. Check if cable between the door
switch and the Control Electronics is cut.
4. Check if the connector is well
connected to the Control Electronics.
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7. Appendix