Sage the Dual Boiler BES920 Quick Manual page 19

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CARE & CLEANING
2 – Empty Boilers
a) Remove the grey silicone cover on the lower
front panel marked DESCALE ACCESS.
DESCALE ACCESS
DESCALE ACCESS
REMOVE
b) Place a cloth over the drip tray to prevent
steam escaping.
c) Use a flat head screw driver to rotate the
right valve counter-clockwise SLOWLY until
fully open. As the valve opens, steam may
be released.
NOTE
If there's no water released into the drip tray,
press and hold the 1 CUP button for
3 seconds. This will release water from
the boiler.
When the water is completely empty, close the
valve by rotating screws clock-wise until seated.
Do not overtighten screws to avoid damage to
the valves.
DESCALE ACCESS
DESCALE ACCESS
d) Repeat the above process on the left valve.
DESCALE ACCESS
DESCALE ACCESS
e) Empty the drip tray, use caution as the drip tray
may be hot.
f)
Empty water tank, remove water filter.
g) Dissolve 1 sachet of Sage
1 litre of warm water. Pour solution into the
water tank.
NOTE
If water tank has not been removed,
replaced or is empty, "FILL TANK" will
appear on the LCD.
3 – Begin Descale
a) Press 1 Cup button and the LCD screen will
show countdown time (20 minutes).
During this time, the machine will fill boilers with
descale solution and heat to temperature.
There may be some water flow through the group
head during this time.
Allow the countdown timer to reach 0 as this allows
solution sufficient time to dissolve scale build up.
However you can proceed to the next step at any
time by pressing the 1 Cup button.
b) Place a cloth over the drip tray to stop
steam escaping.
c) Empty boilers by repeating steps
2c and 2d.
d) Empty drip tray and insert back to place.
e) Empty water tank then rinse and fill with
clean water to the MAX line. Lock water
tank back into position.
EN
Descaler™ into
®
19

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