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Chapter 3: Troubleshooting
3.3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: This motherboard supports up to 1.5 TB of 3DS Load Reduced DIMM (3DS
LRDIMM), Load Reduced DIMM (LRDIMM), 3DS Registered DIMM (3DS RDIMM), Registered
DIMM (RDIMM) and NVDIMM DDR4 (288-pin) ECC 2666/2400/2133 MHz modules in 12
slots. See Section 2.4 for details on installing memory.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing
any problems with your system. Updated BIOS fi les are located on our website at
http://www.
supermicro.com. Please check our BIOS warning messages and the information on how to
update your BIOS on our website. Select your motherboard model and download the BIOS
fi le to your computer. Also, check the current BIOS revision to make sure that it is newer
than your BIOS before downloading. You can choose from the zip fi le and the .exe fi le. If
you choose the zip BIOS fi le, please unzip the BIOS fi le onto a bootable USB device. Run
the batch fi le using the format FLASH.BAT fi lename.rom from your bootable USB device to
fl ash the BIOS. Then, your system will automatically reboot.
Question: Why can't I turn off the power using the momentary power on/off switch?
Answer: The instant power off function is controlled in BIOS using the Power Button Mode
setting. When the On/Off feature is enabled, the motherboard will have instant off capabilities
as long as the BIOS is in control of the system. When the Standby or Suspend feature is
enabled, or when the BIOS is not in control such as during memory count while the system
is booting up, the momentary on/off switch must be held for more than four seconds to shut
down the system. This feature is required to implement the ACPI features on the motherboard.
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