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Supermicro X11DPU-Z+ User Manual

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X11DPU-Z+
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro X11DPU-Z+

  • Page 1 X11DPU-Z+ USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.

  • Page 3: About This Manual

    Please note that this motherboard is intended to be installed and serviced by professional technicians only. For processor/memory updates, please refer to our website at http://www.supermicro.com/products/. Note: UPI/memory speeds are dependent on the processors installed in your system. Manual Organization Chapter 1 describes the features, specifications and performance of the motherboard, and provides detailed information on the C621 chipset.

  • Page 4: Contacting Supermicro

    Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Chapter 1 Introduction 1.1 Checklist ..........................8 1.2 Processor and Chipset Overview ..................18 1.3 Special Features ........................19 1.4 System Health Monitoring ....................19 1.5 ACPI Features ........................20 1.6 Power Supply ........................20 1.7 Super I/O ..........................20 1.8 Advanced Power Management ..................21 Intel Intelligent Power Node Manager (IPNM)..............21 ®...
  • Page 6 Super X11DPU-Z+ User's Manual DIMM Population Requirements for the 81xx/61xx/51xx/41xx/31xx Processors .....37 DIMM Installation ......................38 DIMM Removal .........................38 2.5 Rear I/O Ports ........................39 2.6 Front Control Panel ......................43 2.7 Connectors .........................48 Power Connector ......................48 Headers ..........................50 Host Fabric Interface (HFI) Carrier Card Sideband Headers (for the F Model CPU Only)............................51 2.7 Jumper Settings .........................60 How Jumpers Work ......................60...
  • Page 7 Table of Contents 4.6 Security Settings ......................113 4.7 Boot Settings ........................116 4.8 Save & Exit ........................118 Appendix A BIOS Codes Appendix B Software Installation Appendix C Standardized Warning Statements Appendix D UEFI BIOS Recovery...

  • Page 8: Chapter 1 Introduction

    Introduction Congratulations on purchasing your computer motherboard from an industry leader. Supermicro motherboards are designed to provide you with the highest standards in quality and performance. In addition to the motherboard, several important parts that are included with your shipment are listed below.
  • Page 9 Chapter 1: Introduction Figure 1-1. X11DPU-Z+ Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual. The motherboard you received may or may not look exactly the same as the graphics shown in this manual.
  • Page 10 Super X11DPU-Z+ User's Manual Figure 1-2. X11DPU-Z+ Motherboard Layout (not drawn to scale) COM1 USB0/1(3.0) LEDM1 IPMI_LAN BIOS JSDCARD1 BATTERY JBT1 JRK1 I-SATA4~7 I-SATA0~3 JSD2 JSD1 PSU1 PSU2 USB2(3.0) JPW4 JNVI2C1 JHFI1 NVME11 JHFI2 NVME12 NVME13 GPU PWR2 BIOS LICENSE IPMI CODE JPW3 BAR CODE...

  • Page 11: Quick Reference

    Chapter 1: Introduction Quick Reference JSDCARD1 JBT1 JRK1 RAID KEY-1 SXB1A SXB2 BIOS Battery JPME1 SXB3A JSD2 SXB1B JSD1 JVRM2 I-SATA4-7 JVRM1 JWD1 I-SATA0~3 SXB3B S-SATA4 SXB1C S-SATA5 JNVI2C1 JTPM1 (TPM / PORT 80) PSU2 USB2 (3.0) SXB3C JHFI1 JUSB3 (USB3/4) PSU1 JHFI2 NVME13...
  • Page 12 NVME12/JNVME13 NVMe Connector1/NVMe Connector2 for CPU2 PSU1/PSU2 Power supply unit 1/power supply unit 2 reserved for Supermicro system use Internal speaker/buzzer Notes: 1. For the HFI sideband carrier cards to function properly, please install a Host Fabric Interface (HFI) card to an appropriate PCI-E slot of your choice, and install an F model processor to the corresponding socket (JHFI1: for CPU1, JHFI2: for CPU2.

  • Page 13: Connector Description

    Chapter 1: Introduction Connector Description Powered S-SATA ports 4/5 with power pins built-in and with support of Supermicro SuperDOM S-SATA4/S-SATA5 (Disk On Module) devices PCI-Express 3.0 (x16+x16) slots supported by CPU2 for Supermicro proprietary riser card (w/left SXB1A/SXB1B/SXB1C riser card support) SXB2 PCI-Express 3.0 x8 (in x16) slot for center right riser card slot...
  • Page 14 • Eight (8) SATA 3.0 ports supported by Intel PCH (I-SATA 0-3, I-SATA 4-7) • • SATA 3.0 Two (2) SATA 3.0 ports with power-pins built-in, w/support of Supermicro SuperDOM (S-SATA4/S-SATA5) • • RAID RAID 0, 1, 5, and 10 •...
  • Page 15 Main switch override mechanism • Power-on mode for AC power recovery • Intel® Intelligent Power Node Manager 4.0 (available when the Supermicro Power Manager [SPM] is installed and a special power supply is used) • Management Engine (ME) System Health Monitoring •...
  • Page 16 User's Guide available at http://www.supermicro.com/support/manuals/. Note 3: It is strongly recommended that you change BMC log-in information upon ini- tial system power-on. The manufacture default username is ADMIN and the password is ADMIN. For proper BMC configuration, please refer to http://www.supermicro.com.

  • Page 17: System Block Diagram

    Chapter 1: Introduction Figure 1-3. System Block Diagram DDR3 DDR4 NCSI AST2500 IPMI LAN RTL8211F RJ45 64MB UART COM1 FLASH LPC/eSPI Ultra IO Port A 32MB BIOS FLASH Port B Header USB2.0 [6,7] PE [5] LPC/eSPI Port B SATA Gen3 I-SATA0~3 8~15 x8 + x8...

  • Page 18: Processor And Chipset Overview

    Super X11DPU-Z+ User's Manual 1.2 Processor and Chipset Overview Built upon the functionality and capability of the Intel Xeon 81xx/61xx/51xx/41xx/31xx processors (Socket P) and the C621 chipset (Note below), this motherboard provides superb system performance, efficient power management, and a rich feature set based on cutting edge technology to address the needs of next-generation computer users.

  • Page 19: Special Features

    Chapter 1: Introduction 1.3 Special Features This section describes the health monitoring features of the X11DPU-Z+ motherboard. The motherboard has an onboard ASpeed AST2500 Baseboard Management Controller (BMC) that supports system health monitoring. Recovery from AC Power Loss The Basic I/O System (BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system.

  • Page 20: Acpi Features

    Super X11DPU-Z+ User's Manual System Resource Alert This feature is available when used with SuperDoctor 5 . SuperDoctor 5 is used to notify the ® user of certain system events. For example, you can configure SuperDoctor 5 to provide you with warnings when the system temperature, CPU temperatures, voltages and fan speeds go beyond a predefined range.

  • Page 21: Advanced Power Management

    Intelligent Power Node Manager (IPNM) ® Available when the Supermicro Power Manager (SPM) is installed, Intel's Intelligent Power Node Manager (IPNM) provides your system with real-time thermal control and power management for maximum energy efficiency. Although IPNM Specification Version 2.0/3.0 is supported by the BMC (Baseboard Management Controller), your system must also have IPNM-compatible Management Engine (ME) firmware installed to use this feature.

  • Page 22: Chapter 2 Installation

    Supe X11DPU-Z+ User's Manual Chapter 2 Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard and your system, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions •...

  • Page 23: Motherboard Installation

    Chapter 2: Installation 2.2 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both the motherboard and the chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis.

  • Page 24: Installing The Motherboard

    Supe X11DPU-Z+ User's Manual Installing the Motherboard 1. Install the I/O shield into the back of the chassis. 2. Locate the mounting holes on the motherboard. See the previous page for the location. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 25: Processor And Heatsink Installation

    CPU socket cap is in place and that none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. • Please follow the instructions given in the ESD Warning section on the first page of this chapter before handling, installing, or removing system components.

  • Page 26: Overview Of The Processor Socket Assembly

    Supe X11DPU-Z+ User's Manual Overview of the Processor Socket Assembly The processor socket assembly contains 1) the Intel 81xx/61xx/51xx/41xx/31xx processor, 2) the narrow processor clip, 3) the dust cover, and 4) the CPU socket. 1. The 81xx/61xx/51xx/41xx/31xx Processor (The 81xx/61xx/51xx/41xx/31xx Processor) 2.

  • Page 27: Overview Of The Processor Heatsink Module (Phm)

    Chapter 2: Installation Overview of the Processor Heatsink Module (PHM) The Processor Heatsink Module (PHM) contains 1) a heatsink, 2) a narrow processor clip, and 3) the 81xx/61xx/51xx/41xx/31xx processor. 1. Heatsink 2. Narrow processor clip 3. Intel Processor Processor Heatsink Module (PHM) (Bottom View for the non-F Model) (Bottom View for the F Model)

  • Page 28: Attaching The Non-F Model Processor To The Narrow Processor Clip To Create The Processor Package Assembly

    Supe X11DPU-Z+ User's Manual Attaching the Non-F Model Processor to the Narrow Processor Clip to Create the Processor Package Assembly To properly install the CPU into the narrow processor clip, please follow the steps below. 1. Locate pin 1 (notch A), which is the triangle located on the top of the narrow processor clip.

  • Page 29: Attaching The F Model Processor To The Narrow Processor Clip To Create The Processor Package Assembly

    Chapter 2: Installation Attaching the F Model Processor to the Narrow Processor Clip to Create the Processor Package Assembly To properly install the CPU into the narrow processor clip, please follow the steps below. 1. Locate pin 1 (notch A), which is the triangle located on the top of the narrow processor clip.

  • Page 30: Attaching The Non-F Model Processor Package Assembly To The Heatsink To Form The Processor Heatsink Module (Phm)

    Supe X11DPU-Z+ User's Manual Attaching the Non-F Model Processor Package Assembly to the Heatsink to Form the Processor Heatsink Module (PHM) After you have made a processor package assembly by following the instructions on the previous page, please follow the steps below to mount the processor package assembly onto the heatsink to create the Processor Heatsink Module (PHM).

  • Page 31: Attaching The F Model Processor Package Assembly To The Heatsink To Form The Processor Heatsink Module (Phm)

    Chapter 2: Installation Attaching the F Model Processor Package Assembly to the Heatsink to Form the Processor Heatsink Module (PHM) After you have made a processor package assembly by following the instructions on the previous page, please follow the steps below to mount the processor package assembly onto the heatsink to create the Processor Heatsink Module (PHM).

  • Page 32: Preparing The Cpu Socket For Installation

    Supe X11DPU-Z+ User's Manual Preparing the CPU Socket for Installation This motherboard comes with the CPU socket pre-assembled in the factory. The CPU socket contains 1) a dust cover, 2) a socket bracket, 3) the CPU (P0) socket, and 4) a back plate. These components are pre-installed on the motherboard before shipping.

  • Page 33: Installing The Processor Heatsink Module (Phm)

    Chapter 2: Installation Installing the Processor Heatsink Module (PHM) 1. Once you have assembled the processor heatsink module (PHM) by following the instructions listed on page 30 or page 31, you are ready to install the processor heatsink module (PHM) into the CPU socket on the motherboard. To install the PHM into the CPU socket, follow the instructions below.

  • Page 34: Installing An Hfi Carrier Card For Host Fabric Interface (Hfi) Support As Needed (Available When An F Model Cpu Is Used)

    Supe X11DPU-Z+ User's Manual Installing an HFI Carrier Card for Host Fabric Interface (HFI) Support as Needed (Available when an F Model CPU is Used) Note: Two host fabric interface carrier card headers (JHFI1/JHFI2) are located on the motherboard. JHFI1 is used for CPU1; JHFI2, for CPU2. If one F model CPU is used, install it on CPU Socket#1 first.

  • Page 35: Removing The Processor Heatsink Module (Phm) From The Motherboard

    Chapter 2: Installation Removing the Processor Heatsink Module (PHM) from the Motherboard Before removing the processor heatsink module (PHM), unplug power cord from the power outlet. 1. Using a T30 Torx-bit screwdriver, turn the screws on the PHM counterclockwise to loosen them from the socket, starting with screw marked #4 (in the sequence of 4, 3, 2, 2.

  • Page 36: Memory Support And Installation

    Supe X11DPU-Z+ User's Manual 2.4 Memory Support and Installation Notes: Check the Supermicro website for recommended memory modules. Exercise extreme care when installing or removing DIMM modules to prevent any damage. Memory Support The motherboard supports up to 3 TB of 3DS LRDIMM/LRDIMM/3DS RDIMM/RDIMM/NV- DIMM DDR4 ECC 2666/2400/2133 MHz in 24 DIMM slots.

  • Page 37: Dimm Population Requirements For The 81Xx/61Xx/51Xx/41Xx/31Xx Processors

    Chapter 2: Installation DIMM Population Requirements for the 81xx/61xx/51xx/41xx/31xx Processors For optimal memory performance, follow the tables below when populating memory modules. Key Parameters for DIMM Configurations Parameters Possible Values Number of Channels 1, 2, 3, 4, 5, or 6 Number of DIMMs per Channel 1DPC (1 DIMM Per Channel) or 2DPC (2 DIMMs Per Channel) DIMM Type...

  • Page 38: Dimm Installation

    Supe X11DPU-Z+ User's Manual DIMM Installation 1. Insert DIMM modules in the following order: P1-DIMMA1, P1-DIMMD1, P1- DIMMB1, P1-DIMME1, and P1-DIMMC1, P1-DIMMF1. For the system to work properly, please use memory modules of the same type and speed on the BIOS motherboard.

  • Page 39: Rear I/O Ports

    Chapter 2: Installation 2.5 Rear I/O Ports See the layout below for the locations and descriptions of the various I/O ports on the rear of the motherboard. BIOS LICENSE IPMI CODE BAR CODE X11DPU-Z+ REV:1.01 Back panel I/O Port Locations and Definitions Description No.
  • Page 40 Supe X11DPU-Z+ User's Manual VGA Port The onboard VGA port is located next to the COM port on the I/O back panel. Use this connection for VGA display. Serial Port There is one COM port (COM1) located next to the IPMI_LAN port on the I/O back panel. The COM port provides serial communication support.
  • Page 41 Chapter 2: Installation Universal Serial Bus (USB) Ports There are two USB 3.0 ports (USB0/1) on the I/O back panel. A USB header, located next to the front control panel (JF1), provides two USB 3.0 connections (USB3/4) for front access. USB2, a Type A USB header, also provides front USB 3.0 support.
  • Page 42 (Note: UID can also be triggered via IPMI on the motherboard. For more information, please refer to the IPMI User's Guide posted on our website at http://www.supermicro.com.) UID Switch UID LED...

  • Page 43: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 44 Supe X11DPU-Z+ User's Manual Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button (with a setting in the BIOS - see Chapter 4). To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer.
  • Page 45 Chapter 2: Installation Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. Refer to the table below for pin definitions. Power Fail LED Pin Definitions (JF1) Pin# Definition 3.3V PWR Supply Fail Overheat/Fan Fail and UID LED Connect an LED cable to pins 7 and 8 of the Front Control Panel to use the UID/Overheat/ Fan Fail LED.
  • Page 46 Supe X11DPU-Z+ User's Manual NIC1/NIC2 (LAN1/LAN2) The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity.

  • Page 47: Nmi Button

    Chapter 2: Installation Power LED The Power LED connection is located on pins 15 and 16 of JF1. Refer to the table below for pin definitions. Power LED Pin Definitions (JF1) Pins Definition 3.3V PWR LED NMI Button The non-maskable interrupt (NMI) button header is located on pins 19 and 20 of JF1. Refer to the table below for pin definitions.

  • Page 48: Connectors

    Power Connector SMCI-Proprietary Power Connectors Two SMCI-proprietary Power Supply Unit connectors, located at PSU1/PSU2, provide main power to your system. Please note that these power connectors are reserved for Supermicro system use only. GPU Power Connectors JGPW2/JGPW4 are 8-pin power connectors used for onboard GPU (Graphics Processing Unit) and video devices.
  • Page 49 Chapter 2: Installation 12V 8-pin Power Connectors Four 12V 8-pin power connectors (JPW1/JPW2 and JPW3/JPW4) are located on the motherboard. JPW1 and JPW2 are used for backplane devices. Refer to the table below for pin definitions. 12V 8-pin Power Pin Definitions Pin# Definition 1 - 4...

  • Page 50: Headers

    Supe X11DPU-Z+ User's Manual Headers Onboard Fan Header This motherboard has eight system fan headers (FAN1~7 & FAN8). All these 4-pin fan headers are backward-compatible with traditional 3-pin fans. However, onboard fan speed control is available only when all 4-pin fans are used on the motherboard. Fan speed control is supported by Thermal Management via IPMI 2.0 interface.

  • Page 51: Host Fabric Interface (Hfi) Carrier Card Sideband Headers (For The F Model Cpu Only

    Page 34 for the installation instructions. Notes: For the HFI carrier card to function properly, please purchase the appropriate IFP cable(s) from Supermicro. Please refer to Supermicro's website at www.supermicro. com for the part number of the IFP cable specified for your system.
  • Page 52 Supe X11DPU-Z+ User's Manual HFI Header Pin Definitions Pin# Description Pin# Description Ground SMB-HFI-0-SCL HFI0-MODPRST-N SMB-HFI-0-SDA LED-HFI0-N HFI0-RESET-N Ground HFI0-INT-N Ground SMB-HFI-1-SCL HFI1-MODPRST-N SMB-HFI-1-SDA LED-HFI1-N HFI1-RESET-N Ground HFI1-INT-N reserved P3V3 P2V5-PWRGD P3V3 P2V5 PCIe-SMBCLK Ground PCIe-SMBDAT 1. JHFI1 (for CPU1) COM1 USB0/1(3.0) 2.

  • Page 53: Tpm Header

    Chapter 2: Installation TPM Header The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from a third-party vendor. A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.

  • Page 54: Sgpio Header

    Supe X11DPU-Z+ User's Manual RAID Key Header A RAID Key header is located at JRK1 on the motherboard. The RAID key is used to support NVMe Solid State Device (SSD). Intel RAID Key Pin Definitions Pin# Definition Ground 3.3V Standby Ground PCH RAID Key SGPIO Header...
  • Page 55 Chapter 2: Installation CPLD Header The Complex Programmable Logical Device (CPLD) header is located on JP2 on the motherboard. Connect an appropriate cable to use this feature. BMC SMB (I C) Header A System Management Bus (SMBus) header for IPMI 2.0 is located at JIPMB1. Connect an appropriate cable here to use the IPMB I C connection on your system.

  • Page 56: Chassis Intrusion

    Supe X11DPU-Z+ User's Manual Internl Speaker/Buzzer Header An internal speaker/buzzer header is located on SP1. Close SP1 to use the onboard speaker to provide audio warnings when a system error or memory error occurs. See the layout below for location. Chassis Intrusion A Chassis Intrusion header is located at JL1 on the motherboard.
  • Page 57 C1/2), used for PCI-E SMBus clock and data connections, provide hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI-proprietary NVMe add-on card and cable installed. See the table below for pin definitions.

  • Page 58: Sata Dom Power Connector

    Supe X11DPU-Z+ User's Manual SATA DOM Power Connector The SATA Disk-On-Module (DOM) power connectors at JSD1 and JSD2 provide 5V power to solid-state storage devices connected to the SATA ports. See the table below for pin definitions. DOM PWR Pin Definitions Pin# Definition Ground...
  • Page 59 S-SATA4/S-SATA5 support Supermicro SuperDOMs (Disk_on_Modules), which are yellow SATA DOM connectors with power pins built in, and do not require external power cables. Supermicro SuperDOMs are backward-compatible with regular SATA HDDs or SATA DOMs that need external power cables. All these SATA ports provide serial-link signal connections, which are faster than the connections of Parallel ATA.

  • Page 60: Jumper Settings

    Supe X11DPU-Z+ User's Manual 2.7 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram at right for an example of jumping pins 1 and 2.
  • Page 61 Chapter 2: Installation CMOS Clear JBT1 is used to clear CMOS, which will also clear the passwords, if any. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1. First power down the system and unplug the power cord(s). 2.
  • Page 62 Supe X11DPU-Z+ User's Manual Manufacturing Mode Select Close JPME1 to bypass SPI flash security and force the system to use the Manufacturing Mode, which will allow you to flash the system firmware from a host server to modify system settings. See the table below for jumper settings. Manufacturing Mode Select Jumper Settings Jumper Setting...

  • Page 63: Watch Dog Timer

    Chapter 2: Installation Watch Dog Timer JWD1 controls the Watch Dog function. Watch Dog is a monitor that can reboot the system when a software application hangs. Jumping pins 1-2 will cause Watch Dog to reset the system if an application hangs. Jumping pins 2-3 will generate a non-maskable interrupt signal for the application that hangs.

  • Page 64: Led Indicators

    Supe X11DPU-Z+ User's Manual 2.8 LED Indicators IPMI-Dedicated LAN LEDs An IPMI-dedicated LAN is located on the I/O Backplane of the motherboard. The LED indicator on the right indicates activity, while the yellow LED on the left indicates the status of the IPMI LED connection.

  • Page 65: Bmc Heartbeat Led

    Chapter 2: Installation BMC Heartbeat LED LEDM1 is the BMC heartbeat LED. When the LED is blinking green, BMC is functioning normally. See the table below for the LED status. Onboard Power LED Indicator LED Color Definition Green: BMC Normal Blinking Onboard Power LED The Onboard Power LED is located at LE2 on the motherboard.
  • Page 66 Supe X11DPU-Z+ User's Manual Unit ID LED A rear UID LED indicator at LED1 is located next to the UID switch on the motherboard. This UID indicator provides easy identification of a system unit that might be in need of service. UID LED LED Indicator LED Color...

  • Page 67: Chapter 3 Troubleshooting

    Chapter 3: Troubleshooting Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 68: No Video

    Super X11DPU-Z+ User's Manual No Video 1. If the power is on but you have no video, remove all the add-on cards and cables. 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes.

  • Page 69: Losing The System's Setup Configuration

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.
  • Page 70 Super X11DPU-Z+ User's Manual 3. Using the minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use the minimum configuration (but with a CPU and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures.

  • Page 71: Technical Support Procedures

    Chapter 3: Troubleshooting 3.2 Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, we do not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

  • Page 72: Frequently Asked Questions

    Updated BIOS files are located on our website at http://www. supermicro.com. Please check our BIOS warning message and the information on how to update your BIOS on our website. Select your motherboard model and download the BIOS file to your computer.

  • Page 73: Battery Removal And Installation

    Chapter 3: Troubleshooting 3.4 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.

  • Page 74: Returning Merchandise For Service

    Shipping and handling charges will be applied for all orders that must be mailed when service is complete. For faster service, RMA authorizations may be requested online (http://www.supermicro.com/ support/rma/). This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

  • Page 75: Chapter 4 Bios

    Chapter 4: BIOS Chapter 4 BIOS 4.1 Introduction This chapter describes the AMIBIOS™ Setup utility for the X11DPU-Z+ motherboards. The BIOS is stored on a chip and can be easily upgraded using a flash program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.

  • Page 76: Main Setup

    Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00. The date's default value is 01/01/2014 after RTC reset. Supermicro X11DPU-Z+ BIOS Version This item displays the version of the BIOS ROM used in the system.

  • Page 77: Advanced Setup Configurations

    Chapter 4: BIOS Memory Information Total Memory This item displays the total size of memory available in the system. 4.3 Advanced Setup Configurations Use the arrow keys to select the Advanced submenu and press <Enter> to access the submenu items: Warning: Take Caution when changing the Advanced settings.

  • Page 78: Power Configuration

    Super X11DPU-Z+ User's Manual Option ROM Messages Use this feature to set the display mode for the Option ROM. Select Keep Current to use the current AddOn ROM display setting. Select Force BIOS to use the Option ROM display mode set by the system BIOS. The options are Force BIOS and Keep Current. Bootup NumLock State Use this feature to set the Power-on state for the Numlock key.

  • Page 79: Cpu Configuration

    Chapter 4: BIOS Restore on AC Power Loss Use this feature to set the power state after a power outage. Select Power-Off for the system power to remain off after a power loss. Select Power-On for the system power to be turned on after a power loss. Select Last State to allow the system to resume its last power state before a power loss.
  • Page 80 Super X11DPU-Z+ User's Manual • Processor 0 Version • Processor 1 Version Hyper-Threading (ALL) Select Enable to use Intel Hyper-Threading Technology to enhance CPU performance. The options are Disable and Enable. Execute Disable Bit (Available if supported by the OS & the CPU) Select Enable to enable Execute Disable Bit support which will allow the processor to designate areas in the system memory where an application code can execute and where it cannot, thus preventing a worm or a virus from flooding illegal codes to overwhelm the...

  • Page 81: Advanced Power Management Configuration

    Chapter 4: BIOS DCU IP Prefetcher If this item is set to Enable, the IP prefetcher in the DCU (Data Cache Unit) will prefetch IP addresses to improve network connectivity and system performance. The options are Enable and Disable. LLC Prefetch If this feature is set to Enable, LLC (hardware cache) prefetching on all threads will be supported.
  • Page 82 Super X11DPU-Z+ User's Manual EIST PSD Function (Available when SpeedStep is set to Enable) Use this item to configure the processor's P-State coordination settings. During a P-State, the voltage and frequency of the processor will be reduced when it is in operation. This makes the processor more energy efficient, resulting in further energy gains.

  • Page 83: Chipset Configuration

    Chapter 4: BIOS Package C State Control  Package C State Use this feature to set the limit on the C-State package register. The options are C0/C1 state, C2 state, C6 (non-Retention) state, C6 (Retention) state, No Limit, and Auto. CPU T State Control ...
  • Page 84 Super X11DPU-Z+ User's Manual Degrade Precedence Use this feature to select the degrading precedence option for Ultra Path Interconnect connections. Select Topology Precedent to degrade UPI features if system options are in conflict. Select Feature Precedent to degrade UPI topology if system options are in conflict. The options are Topology Precedence and Feature Precedence.

  • Page 85: Memory Configuration

    Chapter 4: BIOS Stale AtoS This feature optimizes A to S directory. When all snoop responses found in directory A are found to be RspI, then all data is moved to directory S and is returned in S-state. The options are Disable, Enable, and Auto. LLC dead line alloc Select Enable to optimally fill dead lines in LLC.
  • Page 86 Super X11DPU-Z+ User's Manual 2X Refresh This option allows the user to select 2X refresh mode. The options are Auto, Enabled, and Disabled. Page Policy This feature allows the user to determine the desired page mode for IMC. When Auto is selected, the memory controller will close or open pages based on the current operation.

  • Page 87: Iio Configuration

    Chapter 4: BIOS Correctable Error Threshold Use this item to enter the threshold value for correctable memory errors. The default setting is 1. SDDC Plus One Select Enable for SDDC (Single Device Data Correction) Plus One support, which will increase the reliability and serviceability of your system memory. The options are Disable and Enable.
  • Page 88 Super X11DPU-Z+ User's Manual IOU1 (IIO PCIe Br2) This item configures the PCI-E Bifuraction setting for a PCI-E port specified by the user. The options are x4x4x4x4, x4x4x8, x8x4x4, x8x8, x16, and Auto. IOU2 (IIO PCIe Br3) This item configures the PCI-E Bifuraction setting for a PCI-E port specified by the user. The options are x4x4x4x4, x4x4x8, x8x4x4, x8x8, x16, and Auto.
  • Page 89 Chapter 4: BIOS IOAT Configuration Disable TPH (TLP Processing Hint) TPH is used for data-tagging with a destination ID and a few important attributes. It can send critical data to a particular cache without writing through to memory. Select No in this item for TLP Processing Hint support, which will allow a "TPL request"...
  • Page 90 Super X11DPU-Z+ User's Manual Posted Interrupt Select Enable to support VT_D Posted Interrupt which will allow external interrupts to be sent directly from a direct-assigned device to a client machine in non-root mode to improve virtualization efficiency by simplifying interrupt migration and lessening the need of physical interrupts.
  • Page 91 Chapter 4: BIOS VMD Config for PStack1 Intel® VMD for Volume Management Device Select Enable to use the Intel Volume Management Device Technology for this stack. The options are Disable and Enable. *If the item "Intel VMD for Volume Management Device" above is set to Enable, the following items will be dislayed: CPU SLOT5 PCI-E 3.0 X16 VMD (Available when the device is detected by the system)

  • Page 92: South Bridge

    Super X11DPU-Z+ User's Manual Intel® VMD for Volume Management Device on CPU2 VMD Config for PStack2 Intel® VMD for Volume Management Device Select Enable to use the Intel Volume Management Device Technology for this stack. The options are Disable and Enable. *If the item "Intel VMD for Volume Management Device"...

  • Page 93: Pch Sata Configuration

    Chapter 4: BIOS Port 60/64 Emulation Select Enabled for I/O port 60h/64h emulation support, which in turn, will provide complete legacy USB keyboard support for the operating systems that do not support legacy USB devices. The options are Disabled and Enabled. Server ME (Management Engine) Configuration ...
  • Page 94 Super X11DPU-Z+ User's Manual SATA RAID Option ROM/UEFI Driver (Available when the item "Configure SATA as" is set to "RAID") Select EFI to load the EFI driver for system boot. Select Legacy to load a legacy driver for system boot. The options are Disable, EFI, and Legacy. SATA Port 0 - SATA Port 7 Hot Plug Select Enable to support Hot-plugging for the device installed on a selected SATA port...
  • Page 95 Chapter 4: BIOS Support Aggressive Link Power Management When this item is set to Enable, the sSATA AHCI controller manages the power use of the SATA link. The controller will put the link in a low power mode during an extended period of I/O inactivity, and will return the link to an active state when I/O activity resumes.
  • Page 96 Super X11DPU-Z+ User's Manual MMIO High Base Use this item to select the base memory size according to memory-address mapping for the IO hub. The base memory size must be between 4032G to 4078G. The options are 56T, 40T, 24T, 16T, 4T, and 1T. MMIO High Granularity Size Use this item to select the high memory size according to memory-address mapping for the IO hub.

  • Page 97: Network Stack Configuration

    Chapter 4: BIOS Onboard Video Option ROM Use this feature to select the Onboard Video Option ROM type. The options are Disabled, Legacy and EFI. Network Stack Configuration  Network Stack Select Enabled to enable PXE (Preboot Execution Environment) or UEFI (Unified Extensible Firmware Interface) for network stack support.

  • Page 98: Super Io Configuration

    Super X11DPU-Z+ User's Manual Super IO Configuration  Super IO Chip AST2500  Serial Port 1 Configuration Serial Port 1 Select Enabled to enable the onboard serial port specified by the user. The options are Disabled and Enabled. Device Settings This item displays the base I/O port address and the Interrupt Request address of a se- rial port specified by the user.

  • Page 99: Serial Port Console Redirection

    Chapter 4: BIOS Change Settings This feature specifies the base I/O port address and the Interrupt Request address of Serial Port 2. Select Auto for the BIOS to automatically assign the base I/O and IRQ address to a serial port specified. The options for Serial Port 2 are Auto, (IO=2F8h; IRQ=3), (IO=3F8h;...
  • Page 100 Super X11DPU-Z+ User's Manual Parity A parity bit can be sent along with regular data bits to detect data transmission errors. Select Even if the parity bit is set to 0, and the number of 1's in data bits is even. Select Odd if the parity bit is set to 0, and the number of 1's in data bits is odd.
  • Page 101 Chapter 4: BIOS Redirection After BIOS Post Use this feature to enable or disable legacy Console Redirection after BIOS POST. When the option-Bootloader is selected, legacy Console Redirection is disabled before booting the OS. When the option-Always Enable is selected, legacy Console Redirection remains enabled upon OS bootup.
  • Page 102 Super X11DPU-Z+ User's Manual Stop Bits A stop bit indicates the end of a serial data packet. Select 1 Stop Bit for standard serial data communication. Select 2 Stop Bits if slower devices are used. The options are 1 and 2. Flow Control Use this feature to set the flow control for Console Redirection to prevent data loss caused by buffer overflow.
  • Page 103 Chapter 4: BIOS Legacy Console Redirection  Legacy Serial Redirection Port Use the feature to select the COM port to display redirection of Legacy OS and Legacy OPROM messages. The default setting is COM1 and SOL. Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) The submenu allows the user to configure Console Redirection settings to support Out-of- Band Serial Port management.

  • Page 104: Acpi Settings

    Super X11DPU-Z+ User's Manual is full. Send a "Start" signal to start data-sending when the receiving buffer is empty. The options are None, Hardware RTS/CTS and Software Xon/Xoff. • Data Bits: 8 • Parity: None • Stop Bits: 1 ACPI Settings ...
  • Page 105 Chapter 4: BIOS High Precision Timer Select Enabled to activate the High Precision Event Timer (HPET) that produces periodic interrupts at a much higher frequency than a Real-time Clock (RTC) does in synchronizing multimedia streams, providing smooth playback and reducing the dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU.
  • Page 106 Super X11DPU-Z+ User's Manual Security Device Support If this feature and the TPM jumper (JPT1) on the motherboard are both enabled, the onboard security (TPM) device will be enabled in the BIOS to enhance data integrity and system security. Please note that the OS will not show the security device. Neither TCG EFI protocol nor INT1A interaction will be made available for use.

  • Page 107: Iscsi Configuration

    EV DFX (Device Function On-Hide) support for the system to work properly. (EV DFX is under "IIO Configuration" in the "Chipset/North Bridge" submenu). Note 2: For more information on TPM, please refer to the TPM manual at http://www. supermicro.com/manuals/other. iSCSI Configuration ...

  • Page 108: Event Logs

    Super X11DPU-Z+ User's Manual 4.4 Event Logs Use this feature to configure Event Log settings. Change SMBIOS Event Log Settings Enabling/Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS (System Management BIOS) Event Logging during system boot. The options are Disabled. and Enabled. Erasing Settings Erase Event Log Select Enabled to erase all error events in the SMBIOS (System Management BIOS) log...

  • Page 109: View Smbios Event Log

    Chapter 4: BIOS SMBIOS Event Log Standard Settings Log System Boot Event Select Enabled to log system boot events. The options are Enabled and Disabled. MECI (Multiple Event Count Increment) Enter the increment value for the multiple event counter. Enter a number between 1 to 255. The default setting is 1.

  • Page 110: Ipmi

    Super X11DPU-Z+ User's Manual 4.5 IPMI Use this feature to configure Intelligent Platform Management Interface (IPMI) settings. When you select this submenu and press the <Enter> key, the following information will display: • IPMI Firmware Revision: This item indicates the IPMI firmware revision used in your system. •...

  • Page 111: Bmc Network Configuration

    Chapter 4: BIOS When SEL is Full This feature allows the user to determine what the BIOS should do when the system event log is full. Select Erase Immediately to erase all events in the log when the system event log is full.
  • Page 112 Super X11DPU-Z+ User's Manual Station MAC Address This item displays the Station MAC address for this computer. Mac addresses are 6 two-digit hexadecimal numbers. Gateway IP Address This item displays the Gateway IP address for this computer. This should be in decimal and in dotted quad form (i.e., 172.31.0.1).

  • Page 113: Security Settings

    Chapter 4: BIOS 4.6 Security Settings This menu allows the user to configure the following security settings for the system. Administrator Password Use this feature to set the administrator password which is required to enter the BIOS setup utility. The length of the password should be from 3 characters to 20 characters long. User Password Use this feature to set the user password which is required to enter the BIOS setup utility.

  • Page 114: Key Management

    Super X11DPU-Z+ User's Manual Secure Boot If this item is set to Enabled, Secure Boot will be activated when a Platform Key (PK) is entered. A Platform Key is a security key used to manage the security settings of the platform firmware used in your system.

  • Page 115: Authorized Signatures

    Chapter 4: BIOS Key Exchange Keys This feature allows the user to enter and configure a set of values to be used as a Key- Exchange-Keys for the system. This set of values also indicate the size, the keys numbers, and the key source of the Key-Exchange-Keys.

  • Page 116: Boot Settings

    Super X11DPU-Z+ User's Manual 4.7 Boot Settings Use this feature to configure Boot Settings: Boot Mode Select Use this feature to select the type of devices that the system is going to boot from. The options are Legacy, UEFI (Unified Extensible Firmware Interface), and Dual. Legacy to EFI support The options are Disabled and Enabled.

  • Page 117: Delete Boot Option

    Chapter 4: BIOS Delete Boot Option Use this feature to select a boot device to delete from the boot priority list. Delete Boot Option Use this feature to remove an EFI boot option from the boot priority list.  UEFI Application Boot Priorities Use this feature to organize system boot order.

  • Page 118: Save & Exit

    Super X11DPU-Z+ User's Manual 4.8 Save & Exit Select the Save & Exit tab from the BIOS setup screen to configure the settings below. Save Options Discard Changes and Exit Select this option to quit the BIOS setup without making any permanent changes to the system configuration and reboot the computer.

  • Page 119: Boot Override

    Chapter 4: BIOS Default Options Restore Optimized Defaults To set this feature, select Restore Defaults from the Exit menu and press <Enter> to load manufacturer default settings which are intended for maximum system performance but not for maximum stability. Save As User Defaults To set this feature, select Save as User Defaults from the Exit menu and press <Enter>.

  • Page 120: Appendix A Bios Codes

    Super X11DPU-Z+ User's Manual Appendix A BIOS Codes A.1 BIOS Error POST (Beep) Codes During the POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process.
  • Page 121 When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 122: Appendix B Software Installation

    Appendix B Software Installation B.1 Installing Software Programs The Supermicro FTP site contains drivers and utilities for your system at ftp://ftp.supermicro. com. Some of these must be installed, such as the chipset driver. After accessing the FTP site, go into the CDR_Images directory and locate the ISO file for your motherboard.
  • Page 123 SATA settings back to your original settings. B.2 SuperDoctor ® The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 124: Appendix C Standardized Warning Statements

    The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
  • Page 125 Appendix C: Standardized Warning Statements Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.

  • Page 126: Product Disposal

    Super X11DPU-Z+ User's Manual Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 127: Appendix D Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 128 USB device or a writable CD/DVD. Notes: 1. If you cannot locate the "Super.ROM" file in your drive disk, visit our website www.supermicro.com to download the BIOS package. Extract the BIOS binary im- age into a USB flash device and rename it "Super.ROM" for the BIOS recovery use. 2.
  • Page 129 Appendix D: UEFI BIOS Recovery 2. Insert the USB device that contains the new BIOS image ("Super.ROM") into your USB drive and reset the system when the following screen appears. 3. After locating the healthy BIOS binary image, the system will enter the BIOS Recovery menu as shown below.
  • Page 130 Super X11DPU-Z+ User's Manual 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update" and press the <Enter> key. You will see the BIOS recovery progress as shown in the screen below. Note: Do not interrupt the BIOS flashing process until it has completed.
  • Page 131 Appendix D: UEFI BIOS Recovery 8. When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory that contains the BIOS package you extracted earlier from Step 6. Enter flash.nsh BIOSname.### at the prompt to start the BIOS update process. Note: Do not interrupt this process until the BIOS flashing is complete.

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