Supermicro X11DPFF-SN User Manual
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Supermicro X11DPFF-SN User Manual

Supermicro X11DPFF-SN User Manual

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X11DPFF-SN
USER'S MANUAL
Revision 1.1b

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Summary of Contents for Supermicro X11DPFF-SN

  • Page 1 X11DPFF-SN USER’S MANUAL Revision 1.1b...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 Preface About This Manual This manual is written for system integrators, IT technicians, and knowledgeable end users. It provides information for the installation and use of the X11DPFF-SN motherboard. About This Motherboard The X11DPFF-SN motherboard features dual Intel Xeon Scalable-SP or 2nd Generation ®...
  • Page 4 Super X11DPFF-SN User's Manual Appendix F provides information on how to configure secure boot settings. Appendix G provides information on how to configure iSCSI settings. Appendix H provides information on how to configure Network Interface Card (NIC) settings...
  • Page 5 Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 6: Table Of Contents

    Super X11DPFF-SN User's Manual Table of Contents Chapter 1 Introduction 1.1 Checklist ..........................9 Quick Reference Table ......................13 Motherboard Features .......................15 1.2 Processor and Chipset Overview ..................19 1.3 Special Features ........................20 1.4 System Health Monitoring ....................20 Onboard Voltage Monitoring .....................20 Fan Status Monitor with Firmware Control ...............20 Environmental Temperature Control .................20...
  • Page 7 Table of Contents Preparing the CPU Socket for Installation ................31 Removing the Dust Cover from the CPU Socket .............31 Installing the Processor Heatsink Module (PHM) ............32 Removing the Processor Heatsink Module (PHM) from the Motherboard .......33 2.4 Memory Support and Installation ..................34 Memory Support ........................34 General Memory Population Requirements ..............34 DDR4 Memory Support for Intel Xeon Scalable-SP Processors ........35...
  • Page 8 4.4 Event Logs ........................121 4.5 IPMI ..........................123 4.6 Security Settings ......................126 4.7 Boot Settings ........................130 4.8 Save & Exit ........................132 Appendix A UEFI BIOS POST Codes A.1 BIOS Error POST (Beep) Codes ..................134 A.2 Additional BIOS POST Codes ..................134 Appendix B Software Installation B.1 Microsoft Windows OS Installation ...................135 B.2 Driver Installation ......................137 B.3 SuperDoctor...

  • Page 9: Chapter 1 Introduction

    Introduction Congratulations on purchasing your computer motherboard from an industry leader. Supermicro motherboards are designed to provide you with the highest standards in quality and performance. In addition to the motherboard, several important parts that are included with your shipment are listed below.
  • Page 10 Super X11DPFF-SN User's Manual Figure 1-1. X11DPFF-SN Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual. The motherboard you received may or may not look exactly the same as the graphics shown in this manual.
  • Page 11 Chapter 1: Introduction Figure 1-2. X11DPFF-SN Motherboard Layout (not drawn to scale) COM1 JUIDB1 JUSB1 IPMI_LAN USB0/1 3.0 JIPMILAN BIOS JTPM1 JWD1 CPU1 SIOM PCI-E 3.0 x16 HDD_PWR2 FAN2 JPCIE4 LED4 LED3 M.2-HC1 M.2-HC0 SLOT2 JBT1 X11DPFF-SN Rev. 1.00 Battery...
  • Page 12 Super X11DPFF-SN User's Manual Figure 1-3. X11DPFF-SN Motherboard Layout for Quick Reference (not drawn to scale) Failure LED UID LED USB0/1 IPMI_LAN HDDLED LEDM1 PWR_SW1 JUIDB1 COM1 COM1 IPMI_LAN JUSB1 USB0/1 3.0 FAN4 JIPMILAN UEFI BIOS BIOS TPM/Port 80 JWD1...

  • Page 13: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPME2 ME Manufacturing Mode Pins 1-2 (Normal) JWD1 Watch Dog Timer Enable Pins 1-2 (Reset) Connector Description Battery (BT1) Onboard CMOS battery CPU1 Slot1 PCI-E (JPCIE4) PCI-E 3.0 x16 slot supported by CPU1 CPU1 Slot2 PCI-E (Slot 2)
  • Page 14 Super X11DPFF-SN User's Manual Note 1: Intel VMD is supported by PCI-E Slots (JPCIE4 and SLOT2) and NVMe Ports (NVME0/1/2/3) Note 2: After you’ve enabled VMD in the BIOS on a PCI-E slot of your choice, this PCI-E slot will be dedicated for VMD use only, and it will no longer support any PCI-E...

  • Page 15: Motherboard Features

    • Up to 128 GB at 1.2V Note 1: Memory speed support depends on the processors used in the system. Note 2: For the latest CPU/memory updates, please refer to our website at http://www.supermicro.com/products/ motherboard. Chipset • Intel C621 chipset Expansion Slots •...
  • Page 16 Main switch override mechanism • Power-on mode for AC power recovery • Intel® Intelligent Power Node Manager 4.0 (available when the Supermicro Power Manager [SPM] is installed and a special power supply is used) • Management Engine (ME) System Health Monitoring •...
  • Page 17 CPU TDP sizing. Note 2: For IPMI configuration instructions, please refer to the Embedded IPMI Con- figuration User's Guide available at http://www.supermicro.com/support/manuals/. Note 3: It is strongly recommended that you change BMC login information upon initial system power-on.
  • Page 18 Super X11DPFF-SN User's Manual Figure 1-3. System Block Diagram for the X11DPFF-SN Motherboard #F-1 #M-1 #E-1 #L-1 #D-1 #K-1 VR13 VR13 #C-1 #J-1 PHASE PHASE #B-1 #H-1 #A-1 #G-1 Proccessor Proccessor PECI: 30 PECI: 30 SOCKET ID:0 SOCKET ID:1 DMI3...

  • Page 19: Processor And Chipset Overview

    Chapter 1: Introduction 1.2 Processor and Chipset Overview Built upon the functionality and capability of Intel Xeon Scalable-SP and 2nd Generation Intel Xeon Scalable-SP processors (Socket P0) with support of C621 chipset, this motherboard provides superb system performance, efficient power management, and a rich feature set based on cutting-edge technologies to address the needs of next-generation users.

  • Page 20: Special Features

    Super X11DPFF-SN User's Manual 1.3 Special Features This section describes the health monitoring features of the X11DPFF-SN motherboard. The motherboard has an onboard ASPEED 2500 Baseboard Management Controller (BMC) that supports system health monitoring. Recovery from AC Power Loss The Basic I/O System (UEFI BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system.

  • Page 21: System Resource Alert

    Windows operating systems. For detailed information on OS support, please refer to our website at www.supermicro.com. 1.6 Power Supply As with all computer products, a stable power source is necessary for proper and reliable operation.

  • Page 22: Management Engine (Me)

    Super X11DPFF-SN User's Manual Management Engine (ME) The Management Engine, which is an ARC controller embedded in the IOH (I/O Hub), provides Server Platform Services (SPS) to your system. The services provided by SPS are different from those provided by the ME on client platforms.

  • Page 23: Chapter 2 Installation

    Chapter 2: Installation Chapter 2 Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard and your system, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions •...

  • Page 24: Motherboard Installation

    Super X11DPFF-SN User's Manual 2.2 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both the motherboard and the chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis.

  • Page 25: Installing The Motherboard

    Chapter 2: Installation Installing the Motherboard Follow the instructions below to install the motherboard into your system. 1. Install the front I/O panel as needed. 2. Locate the mounting holes on the motherboard. See the previous page for the locations. 3.

  • Page 26: Processor And Heatsink Installation

    CPU socket cap is in place and that none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. • Please follow the instructions given in the ESD Warning section on the first page of this chapter before handling, installing, or removing system components.

  • Page 27: Overview Of The Processor Socket Assembly

    Chapter 2: Installation Overview of the Processor Socket Assembly The processor socket assembly contains 1) Intel Xeon Scalable-SP or 2nd Gen Intel Xeon Scalable-SP processors, 2) the narrow processor clip, 3) the dust cover, and 4) the CPU socket. 1. Intel Processor 2.

  • Page 28: Overview Of The Processor Heatsink Module (Phm)

    Super X11DPFF-SN User's Manual Overview of the Processor Heatsink Module (PHM) The Processor Heatsink Module (PHM) contains 1) a heatsink, 2) a narrow processor clip, and 3) Intel Xeon Scalable-SP or 2nd Gen Intel Xeon Scalable-SP processor. 1. Heatsink 2. Narrow processor clip 3.

  • Page 29: Attaching The Processor To The Narrow Processor Clip To Create The Processor Package Assembly

    Chapter 2: Installation Attaching the Processor to the Narrow Processor Clip to Create the Processor Package Assembly To properly install the CPU into the narrow processor clip, please follow the steps below. 1. Locate pin 1 (notch A), which is the triangle located on the top of the narrow processor clip.

  • Page 30: Attaching The Processor Package Assembly To The Heatsink To Form The Processor Heatsink Module (Phm)

    Super X11DPFF-SN User's Manual Attaching the Processor Package Assembly to the Heatsink to Form the Processor Heatsink Module (PHM) After you have made a processor package assembly by following the instructions on the previous page, please follow the steps below to mount the processor package assembly onto the heatsink to create the Processor Heatsink Module (PHM).

  • Page 31: Preparing The Cpu Socket For Installation

    Chapter 2: Installation Preparing the CPU Socket for Installation This motherboard comes with the CPU socket pre-assembled in the factory. The CPU socket contains 1) a dust cover, 2) a socket bracket, 3) the CPU (P socket), and 4) a back plate. These components are pre-installed on the motherboard before shipping.

  • Page 32: Installing The Processor Heatsink Module (Phm)

    Super X11DPFF-SN User's Manual Installing the Processor Heatsink Module (PHM) 1. Once you have assembled the processor heatsink module (PHM) by following the instructions listed on page 27, you are ready to install the processor heatsink module (PHM) into the CPU socket on the motherboard. To install the PHM into the CPU socket, follow the instructions below.

  • Page 33: Removing The Processor Heatsink Module (Phm) From The Motherboard

    Chapter 2: Installation Removing the Processor Heatsink Module (PHM) from the Motherboard Before removing the processor heatsink module (PHM), unplug power cord from the power outlet. 1. Using a T30 Torx-bit screwdriver, turn the screws on the PHM counterclockwise to loosen them from the socket, starting with screw marked #4 (in the sequence of 4, 3, 2, 2.

  • Page 34: Memory Support And Installation

    Super X11DPFF-SN User's Manual 2.4 Memory Support and Installation Notes: Check the Supermicro website for recommended memory modules. Exercise extreme care when installing or removing DIMM modules to prevent any damage. Memory Support The motherboard supports up to 3TB of 3DS Load Reduced DIMM (3DS LRDIMM), Load...

  • Page 35: Ddr4 Memory Support For Intel Xeon Scalable-Sp Processors

    Chapter 2: Installation DDR4 Memory Support for Intel Xeon Scalable-SP Processors DDR4 Memory Support Speed (MT/s); Voltage (V); Slots Per Channel (SPC) and DIMMs Per Channel (DPC) DIMM Capacity (GB) Ranks Per 1 Slot Per Channel 2 Slots Per Channel Type DIMM &...

  • Page 36: Ddr4 Memory Support For 2Nd Gen Intel Xeon Scalable-Sp Processors

    2933 Notes: 1. 2933 MHz memory support in two-DIMMs per-channel (2DPC) configuration can be achieved by using memory purchased from Supermicro. 2. Support for 2933 MHz memory is dependent on the CPU SKU. 3. 16Gb-based memory modules are supported by 2nd Gen Intel Xeon Scalable-SP processors only.

  • Page 37: Dimm Population Guidelines For Optimal Performance

    Chapter 2: Installation DIMM Population Guidelines for Optimal Performance For optimal memory performance, follow the instructions listed in the tables below when populating memory modules. Key Parameters for DIMM Configuration Key Parameters for DIMM Configurations Parameters Possible Values Number of Channels 1, 2, 3, 4, 5, or 6 Number of DIMMs per Channel 1DPC (1 DIMM Per Channel) or 2DPC (2 DIMMs Per Channel)

  • Page 38: Dimm Population Table

    Super X11DPFF-SN User's Manual DIMM Population Table Note: Unbalanced memory configuration decreases memory performance and is not recommended for Supermicro motherboards. Memory Population Table for the Motherboard Using Intel Xeon Scalable-SP and 2nd Gen Intel Xeon Scalable-SP Processors Memory Population Tables for X11DP Motherboards w/12 DIMM...
  • Page 39 Chapter 2: Installation Memory Rank Sparing Tables for the X11DP Motherboards (w/12 Slots) Dual Rank Memory Rank Sparing (16GB DIMM) Memory Population Total RAM Detected One Rank Configuration Two Rank Configuration A1+B1 16GB 16GB A1+B1+C1 24GB 24GB A1+B1+C1+D1 32GB 32GB A1+B1+C1+D1+E1 40GB 40GB...
  • Page 40 Super X11DPFF-SN User's Manual DCPMM Memory Population Tables for 2nd Gen Intel Xeon Scalable-SP Processors Note: Only 2nd Gen Intel Xeon Scalable-SP (82xx/62xx/52xx/4215 series) processors support DCPMM memory. Symmetric Population within 1 CPU Socket Modes P1-DIMMF1 P1-DIMME1 P1-DIMMD1 P1-DIMMA1 P1-DIMMB1 P1-DIMMC1 Channel Config.

  • Page 41: Dimm Installation

    Chapter 2: Installation DIMM Installation 1. Please follow the instructions given in the previous section to install the DIMM modules on the motherboard. For the X11DPi-N(T) system to work properly, please use Rev. 2.00 memory modules of the same type and speed on the motherboard.

  • Page 42: Front Panel I/O Ports And Connectors

    Super X11DPFF-SN User's Manual 2.5 Front Panel I/O Ports and Connectors See the layout below for the locations and descriptions of the various I/O ports and connectors on the front panel of the motherboard. X11DPFF-SN Rev. 1.00 Front Panel I/O Port Locations and Definitions...
  • Page 43 Controller) is located next to the power switch on the front panel. This ethernet port accepts an RJ45 type cable. Please refer to the LED Indicator section for LAN LED information. 1. USB 0 (3.0) 2. USB 1 (3.0) 3. IPMI_LAN X11DPFF-SN Rev. 1.00...
  • Page 44 UID LED. Please note that the UID switch can also be triggered via IPMI on the motherboard. For more information, please refer to the IPMI User's Guide posted on our website at http://www.supermicro.com.) UID Switch...
  • Page 45 Chapter 2: Installation Super I/O Module (SIOM) A Supermicro proprietary SIOM (Super I/O Module) connector, supported by CPU1, is located at SIOM in your system. This SIOM slot supports PCI-E 3.0x 16 add-on cards. Connect your PCI-E devices via appropriate cables to this slot for PCI-E I/O support. For your system to work properly, please use the PCI-E devices that are fully compliant with the PCI-E standard only.
  • Page 46 Super X11DPFF-SN User's Manual Power Switch A power switch is located next to the IPMI_LAN on the front panel. Press this switch to turn on or turn off the system power. Serial Port A COM port (JCOM1) port is located near the front panel on the motherboard. This COM port provides serial communication support.

  • Page 47: Connectors And Headers

    1. JPW1 2. JPW2 COM1 JUIDB1 IPMI_LAN JUSB1 USB0/1 3.0 JIPMILAN BIOS JTPM1 JWD1 CPU1 SIOM PCI-E 3.0 x16 HDD_PWR2 FAN2 JPCIE4 LED4 LED3 M.2-HC1 M.2-HC0 SLOT2 JBT1 X11DPFF-SN Rev. 1.00 Battery CPU1 P2-NVMe2 NVME2 P2-NVMe3 NVME3 CPU2 FAN3 FAN1...
  • Page 48 Super X11DPFF-SN User's Manual Auxiliary Power Connector The Auxiliary power connector is located at JPW3. Connect an appropriate power cable to JPW3 and a power adaptor card to provide power to your devices. See the table below for pin definitions.
  • Page 49 1. HDD_PWR1 JUIDB1 COM1 2. HDD_PWR2 JUSB1 IPMI_LAN USB0/1 3.0 JIPMILAN BIOS JTPM1 JWD1 CPU1 SIOM PCI-E 3.0 x16 HDD_PWR2 FAN2 JPCIE4 LED4 LED3 M.2-HC1 M.2-HC0 SLOT2 JBT1 X11DPFF-SN Rev. 1.00 Battery CPU1 P2-NVMe2 NVME2 P2-NVMe3 NVME3 CPU2 FAN3 FAN1...
  • Page 50 Super X11DPFF-SN User's Manual 4-Pin HDD Power Connectors In addition to 8-pin HDD power connectors, there are two 4-pin HDD power connectors (HDD_PWR3/4) on the motherboard. Connect appropriate power cables to these connectors to supply power to your HDD devices. See the table below for pin definitions.
  • Page 51 IPMI_LAN JUSB1 USB0/1 3.0 JIPMILAN 2. FAN2 BIOS 3. FAN3 JTPM1 4. FAN4 JWD1 CPU1 SIOM PCI-E 3.0 x16 HDD_PWR2 FAN2 JPCIE4 LED4 LED3 M.2-HC1 M.2-HC0 SLOT2 JBT1 X11DPFF-SN Rev. 1.00 Battery CPU1 P2-NVMe2 NVME2 P2-NVMe3 NVME3 CPU2 FAN3 FAN1...
  • Page 52 Super X11DPFF-SN User's Manual NVMe Connectors Four NVMe connectors (NVME0/NVME1/NVME2/NVME3), supported by CPU2, can be used for PCI-E high-speed storage devices. For the locations of onboard NVMe connectors, please refer to the layout below. Note: When installing an NVMe device on a motherboard, please be sure to connect the first NVMe port (NVME0) first for your system to work properly.
  • Page 53 1. VROC RAIDKey COM1 JUIDB1 JUSB1 IPMI_LAN USB0/1 3.0 JIPMILAN BIOS JTPM1 JWD1 CPU1 SIOM PCI-E 3.0 x16 HDD_PWR2 FAN2 JPCIE4 LED4 LED3 M.2-HC1 M.2-HC0 SLOT2 JBT1 X11DPFF-SN Rev. 1.00 Battery CPU1 P2-NVMe2 NVME2 P2-NVMe3 NVME3 CPU2 FAN3 FAN1...
  • Page 54 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80 card, which is available from Supermicro. A TPM/Port 80 module is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 55 2017 by Super Micro Computer, Inc. All rights reserved. BIOS JTPM1 1.M.2-HC0 (J30) (supported by CPU1) JWD1 CPU1 SIOM PCI-E 3.0 x16 2.M.2-HC1 (J31) (supported by CPU1) HDD_PWR2 FAN2 JPCIE4 LED4 LED3 M.2-HC1 M.2-HC0 SLOT2 JBT1 X11DPFF-SN Rev. 1.00 Battery CPU1 P2-NVMe2 NVME2 P2-NVMe3 NVME3 CPU2 FAN3 FAN1...
  • Page 56 Super X11DPFF-SN User's Manual I-SATA 3.0 and S-SATA 3.0 Ports Two (I-SATA) connectors and one S-SATA connector, supported by Intel PCH, are located on the motherboard. The two (I-)SATA connectors provide eight SATA 3.0 connections (I-SATA 0-3, 4-7), while the S-SATA connector provides four S-SATA 3.0 (S-SATA 0-3) connections.

  • Page 57: Jumper Settings

    Chapter 2: Installation 2.7 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram at right for an example of jumping pins 1 and 2.
  • Page 58 Super X11DPFF-SN User's Manual CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1. First power down the system and unplug the power cord(s).
  • Page 59 1. ME Manufacturing Mode COM1 JUIDB1 JUSB1 IPMI_LAN USB0/1 3.0 JIPMILAN BIOS JTPM1 JWD1 CPU1 SIOM PCI-E 3.0 x16 HDD_PWR2 FAN2 JPCIE4 LED4 LED3 M.2-HC1 M.2-HC0 SLOT2 JBT1 X11DPFF-SN Rev. 1.00 Battery CPU1 P2-NVMe2 NVME2 P2-NVMe3 NVME3 CPU2 FAN3 FAN1...
  • Page 60 Super X11DPFF-SN User's Manual Watch Dog JWD1 controls the Watch Dog timer function. Watch Dog is a monitor that can reboot the system when a software application hangs. Close pins 1-2 to allow the Watch Dog to reset the system if an application hangs. Close pins 2-3 to generate a non-maskable interrupt signal for the application that hangs.

  • Page 61: Led Indicators

    See the table below for more information. IPMI LAN Link LED Activity LED IPMI LAN Link LED (Left) & Activity LED (Right) Color State Definition Link (Left) Green: Solid 100 Mbps Activity (Right) Amber: Active Blinking 1. IPMI LAN LEDs X11DPFF-SN Rev. 1.00...
  • Page 62 Super X11DPFF-SN User's Manual HDD Activity LED An HDD Activity LED is located at HDD_LED1 on the on the motherboard. When this LED is blinking, your hard drive devices are active. See the table below for the LED status. HDD Activity LED Indicator...
  • Page 63 JUIDB1 COM1 2. CPLD Heartbeat LED JUSB1 IPMI_LAN USB0/1 3.0 JIPMILAN BIOS JTPM1 JWD1 CPU1 SIOM PCI-E 3.0 x16 HDD_PWR2 FAN2 JPCIE4 LED4 LED3 M.2-HC1 M.2-HC0 SLOT2 JBT1 X11DPFF-SN Rev. 1.00 Battery CPU1 P2-NVMe2 NVME2 P2-NVMe3 NVME3 CPU2 FAN3 FAN1...
  • Page 64 Super X11DPFF-SN User's Manual PCI-E/SATA M.2 Hybrid Slot Activity LEDs (LED3/LED4) The ActivIty LED indicators for the onboard PCI-E/SATA M.2 hybrid slots (M.2-HC0/ M.2-HC1) are located at LED3 and LED4. When these LED indicators are blinking, these M.2 hybrid slots are active. See the table below for details.

  • Page 65: Chapter 3 Troubleshooting

    Chapter 3: Troubleshooting Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 66: Memory Errors

    Super X11DPFF-SN User's Manual • If there is no error beep, try to turn on the system without DIMM modules installed. If there is still no error beep, replace the motherboard. • If there are error beeps, clear the CMOS settings by unplugging the power cord and con- tacting both pads on the CMOS Clear Jumper (JBT1).

  • Page 67: When The System Becomes Unstable

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.

  • Page 68: Technical Support Procedures

    Super X11DPFF-SN User's Manual component in question in another system. If the new system works, the component is good and the old system has problems. 3.2 Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, we do not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services.

  • Page 69: Frequently Asked Questions

    BIOS under UEFI Shell. Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.
  • Page 70 Super X11DPFF-SN User's Manual Question: How do I update my BIOS under UEFI Shell? Note: We do not recommend that you update your BIOS if you are not experiencing a BIOS-related problem. If you need to update your BIOS, please follow the steps below to properly update your BIOS under UEFI Shell.

  • Page 71: Battery Removal And Installation

    Chapter 3: Troubleshooting 3.4 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.

  • Page 72: Returning Merchandise For Service

    Super X11DPFF-SN User's Manual 3.5 Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number.

  • Page 73: Chapter 4 Uefi Bios

    UEFI BIOS 4.1 Introduction This chapter describes the AMIBIOS™ setup utility for the X11DPFF-SN motherboard. The BIOS is stored on a chip and can be easily upgraded using a flash program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.

  • Page 74: Main Setup

    Super X11DPFF-SN User's Manual 4.2 Main Setup When you first enter the AMI BIOS setup utility, you will see the Main setup screen. You can always return to the Main setup screen by selecting the Main tab on the top of the screen.
  • Page 75 Chapter 4: UEFI BIOS Memory Information Total Memory This feature displays the total size of memory available in the system.

  • Page 76: Advanced Setup Configurations

    Super X11DPFF-SN User's Manual 4.3 Advanced Setup Configurations Use the arrow keys to select the Advanced submenu and press <Enter> to access the submenu items: Warning: Take Caution when changing the Advanced settings. An incorrect value, an improper DRAM frequency, or a wrong BIOS timing setting may cause the system to malfunction. When this occurs, restore the setting to the manufacturer default setting.
  • Page 77 Chapter 4: UEFI BIOS Wait For 'F1' If Error Select Enabled to force the system to wait until the <F1> key is pressed if an error occurs. The options are Disabled and Enabled. INT19 Trap Response Interrupt 19 is the software interrupt that handles the boot disk function. When this feature is set to Immediate, the ROM BIOS of the host adaptors will "capture"...
  • Page 78 Super X11DPFF-SN User's Manual CPU Configuration  Warning: Setting the wrong values in the sections below may cause the system to malfunction. Processor Configuration  The following CPU information will be displayed: • Processor BSP Revision • Processor Socket •...
  • Page 79 Chapter 4: UEFI BIOS Intel Virtualization Technology (Available when two processors are installed on the motherboard) Select Enable to use Intel Virtualization Technology which will allow multiple workloads to share the same set of common resources. On shared virtualized hardware, various workloads (or tasks) can co-exist, sharing the same resources, while functioning in full independence from each other, and migrating freely across multi-level infrastructures and scale as needed.
  • Page 80 Super X11DPFF-SN User's Manual AES-NI Select Enable to use the Intel Advanced Encryption Standard (AES) New Instructions (NI) to ensure data security. The options are Enable and Disable. Advanced Power Management Configuration  Power Technology Select Energy Efficient to support power-saving mode. Select Custom to customize system power settings.
  • Page 81 Chapter 4: UEFI BIOS Config (Configuring) TDP (Available when SpeedStep is set to Enable and when the 2nd Gen Intel Xeon Scalable-SP 8260Y/6240Y/4214Y Processors are Used) This feature allows the user to configure the maximum CPU TDP (Thermal Design Power) level for the system. The TDP level is subject to chassis and heatsink cooling restrictions.
  • Page 82 Super X11DPFF-SN User's Manual Turbo Mode (Available when SpeedStep is set to Enable) Select enable to allow the CPU to operate at the manufacturer-defined turbo speed by increasing CPU clock frequency. This feature is available when it is supported by the CPUs used in the system.
  • Page 83 Chapter 4: UEFI BIOS CPU T State Control Available when Power Technology is set to  Custom) Software Controlled T-States If this feature is set to Enable, CPU throttling settings will be supported by the software of the system. The options are Enable and Disable. Chipset Configuration ...
  • Page 84 Super X11DPFF-SN User's Manual Note: You can change the performance settings for non-standard applications by us- ing this parameter. It is recommended that the default settings be used for standard applications. Link L1 Enable Select Enable for the BIOS to activate Link L1 support which will power down the UPI links to save power when the system is idle.
  • Page 85 Chapter 4: UEFI BIOS and if the directory line is in A state, we must snoop all other sockets because another socket may have the line in a modified state. If this is the case, a "snoop" will return the modified data.
  • Page 86 Super X11DPFF-SN User's Manual Data Scrambling for DDR4 Select Enable to enable data scrambling for DDR4 memory to enhance system performance and security. Select Auto for the default setting of the Memory Reference Code (MRC) to set configure data scrambling for DDR4 setting. The options are Auto, Disable, and Enable.
  • Page 87 Chapter 4: UEFI BIOS Interleave NVDIMMs If this item is set to Enable, all onboard NVDIMM modules will be configured together as a group for the interleave mode. If this item is set to Disable, individual NVDIMM modules will be configured separately for the interleave mode. The options are Enable and Disable. Reset Trigger ADR (Async DIMM Self-Refresh) Upon system power loss, an ADR sequence will be triggered to allow ADR to flush the write-protected data buffers in the memory controller and place the DRAM memory in self-...
  • Page 88 Super X11DPFF-SN User's Manual Memory Rank Sparing Select Enable to support memory-rank sparing to optimize memory performance. The options are Enable and Disable. Note: This item will not be available when memory mirror mode is set to Mirror Mode 1LM or an AEP device is plugged in.
  • Page 89 Chapter 4: UEFI BIOS IIO Configuration EV DFX (Device Function On-Hide) Features When this feature is set to Enable, the EV_DFX Lock Bits that are located in a processor will always remain clear during electric tuning. The options are Disable and Enable. CPU1 Configuration/CPU2 Configuration IOU0 (IIO PCIe Br1) Use this feature to configure the PCI-E Bifurcation setting for a PCI-E port specified by the...
  • Page 90 Super X11DPFF-SN User's Manual IOAT Configuration Disable TPH TPH (TLP Processing Hint) is used for data-tagging with a destination ID and a few important attributes. It can send critical data to a particular cache without writing through to memory. Select No in this item for TLP Processing Hint support, which will allow a "TPL request"...
  • Page 91 Chapter 4: UEFI BIOS Posted Interrupt Select Enable to support VT_D Posted Interrupt which will allow external interrupts to be sent directly from a direct-assigned device to a client machine in non-root mode to improve virtualization efficiency by simplifying interrupt migration and lessening the need of physical interrupts.
  • Page 92 Super X11DPFF-SN User's Manual Intel® VMD for Volume Management Device on CPU2  VMD Configuration for PStack1 Intel® VMD for Volume Management Device for PStack1 Select Enable to enable Intel Volume Management Device Technology support for the root port specified by the user. The options are Enable and Disable.
  • Page 93 Chapter 4: UEFI BIOS South Bridge The following South Bridge information will display: • USB Module Version • USB Devices Legacy USB Support Select Enabled to support onboard legacy USB devices. Select Auto to disable legacy support if there are no legacy USB devices present. Select Disable to have all USB devices available for EFI applications only.
  • Page 94 Super X11DPFF-SN User's Manual PCH SATA Configuration  When this submenu is selected, the AMI BIOS automatically detects the presence of the SATA devices that are supported by the Intel PCH chip and displays the following items: SATA Controller This feature enables or disables the onboard SATA controller supported by the Intel PCH chip.
  • Page 95 Chapter 4: UEFI BIOS SATA Device Type Use this feature to specify if the device installed on the SATA port specified by the user should be connected to a Solid State drive or a Hard Disk Drive. The options are Hard Disk Drive and Solid State Drive.
  • Page 96 Super X11DPFF-SN User's Manual Spin Up Device This setting allows the SATA device installed on the SATA port specified by the user to start a COMRESET initialization when an edge is detected from 0 to 1. The options are Enable and Disable.
  • Page 97 Chapter 4: UEFI BIOS NVMe Firmware Source This feature determines which type of the NVMe firmware should be used in your system. The options are Vendor Defined Firmware, and AMI Native Support. VGA Priority Use this feature to select the graphics device to be used as the primary video display for system boot.
  • Page 98 Super X11DPFF-SN User's Manual  Network Stack Configuration Network Stack Select Enabled to enable PXE (Preboot Execution Environment) or UEFI (Unified Extensible Firmware Interface) for network stack support. The options are Enabled and Disabled. *If "Network Stack" is set to Enabled, the following items will display: IPv4 PXE Support Select Enabled to enable IPv4 PXE boot support.
  • Page 99 Chapter 4: UEFI BIOS Device Settings (Available when Serial Port 1 is set to Enabled) This item displays the base I/O port address and the Interrupt Request address of a serial port specified by the user. Change Settings This feature specifies the base I/O port address and the Interrupt Request address of Serial Port 1.
  • Page 100 Super X11DPFF-SN User's Manual Console Redirection Settings (for  COM 1) Terminal Type Use this feature to select the target terminal emulation type for Console Redirection. Select VT100 to use the ASCII Character set. Select VT100+ to add color and function key support.

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