Polycom VVX 500 x 600 Business Media Phone
Dynamic Conference Call:
A company-wide internal conference room can be programmed as an
extension. If anyone dials this extension from a Fusion phone, they will
be brought into the conference room. Please speak with your System
Admin to learn more about this feature and assigned extension.
Call Pickup
Call pickup gives users the ability to pick up an incoming call that isri-
ngingoo another extension or a call that is waiting on hold on another
extension. To activate, dial (1*) + the extension.
Voice Announce
Voice announce allows you to automatically activate the speakerphone
of another user and begin speaking with them immediately. To activate,
dial (2* + the extension.
Note: If the other party is on the phone, their phone will ringand they
will have the option of answering.
Call Forwarding
Calling "'71 will enable call forwarding. The system will ask for
the number (10-digit or ext.) to where you wish to forward your
calls to.
Calling *72 disables call forwarding.
Calling *70 forwards calls to the LAST number you forwarded
your calls to.
Viewing Call Logs
The phone maintains a list of the latest 100 missed, placed and
received calls. If you have any missed calls, there will be a number
displayed on the Clock
Icon on the phone. To access, tap the Clock
icon. Icons display next to the call, depending on which type of call it is:
Placed calls icon (outgoing arrow) .
Received calls icon (incoming arrow icon) .
Missed calls icon (X icon).
Tap (I) next to the call to access the call details screen, tap (down
arrow) to sort and order calls, tap (z) display only missed, received or
placed calls. and tap (block) to clear your calls.
You will be able to add any of these contacts in your call list to your
directory through the call details option.
Directory
The phone is equipped with a programmable directory. You can
access the directory by pressing the Home key or the Directory
soft key while viewing the default home screen. From the Direc-
tory, a user can add, remove and edit any contact
Directory Con't.
To add a contact to the Director y, add them through one of the
call lists or browse to the directory and press the + icon:
First Name
Last Name
Contact (internal extension or 10-digit external number)
Ring tone
Speed Dial (The phone calls this a Favorite. This is assigned
by default .)
Watch Buddy {Enabling Watch Buddy for an internal extension
will allow you to view from your display whether this person is
on the phone or not.)
Note: Any unused line keys will be assigned to a user from
your directory based on theSpeed Dial (Favorite) number. If
rectory will be displayed there and you can easily tap to dial or
transfer calls. If those contacts are internal extensions, Watch
Buddy is enabled and you will be able to see whether they are
on the phone.
Phone Controls
Muting the Microphone
During a call, press (mute microphone) so other parties can't
hear you. To disable Mute, press (mute microphone) again.
The button will light up red when Mute is enabled.
Using Do Not Disturb
To enable or disable ringing. press the DND soft key from the
main default screen (make sure you are not on a phone call).
When Do Not Disturb
is enabled, the DND icon. (red box + phone) displays in the
status bar and beside the appropriate Line key.
Adjusting Volume
To change call volume, press (plus minus key) during a call.
To change the ringer volume, press (plus minus key) when the
phone is idle or ring.ing.
Updating Ringtones
To change the incoming call ringtone, tap the Home key and
select Settings. Press Basic Settings> Ring Type and select
the ringtone you want
Quick Cloud Quick Guide
Updating Ringtones Con't.
To set a ringtone for a contact, navigate to your Contact Directory
and select the contact. Press Edit, update the contact's Ring
Type, and press Save.
Paging
While on the default home screen, press the Paging soft key. This
will show the different paging groups that are available to you.
To initiate a page, select the group that you would like to call and
press the Paging soft key. All phones wit hin that group will beep
and you can proceed with broadcasting your page. To initiate a
page all, simply press and hold the Page soft key.
Note: By default, the only group is PAGE ALL If required, addi-
tional groups can be programmed for the company.
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POLYCOM VVX 300
& 400 BUSINESS
MEDIA PHONE
QUICK COPPER
C O M M U N I C A T I O N S
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