Sony NW-ZX2 Manual page 161

[144] Troubleshooting
Only a small amount of content such as music can be
transferred to your Walkman.
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contact the distributor.
Some of the content on your Walkman may be damaged. Copy the content that
you need onto the computer and initialize (format) the Walkman.
If the software is not compatible with your Walkman, install compatible software
and use the compatible software to transfer content.
You may be attempting to transfer corrupted content. Delete the content that
cannot be transferred from the computer, and import this content to the computer
again. Do not perform any other tasks on the computer when transferring content
to your computer. Doing so may cause the content to be corrupted.
You may be attempting to transfer a file that is not in playable format. See
"Supported formats."
Transferring may be stopped due to noise such as static electricity accumulated in
the computer. This happens to protect data. Disconnect your Walkman, and then
reconnect it.
Q&A
There is not enough free storage space on your Walkman. Delete any
unnecessary content to increase free space.
Set the destination for transferring content to the microSD card (not supplied) and
transfer the content.
If content that cannot be played on your Walkman is stored on the Walkman, less
content can be transferred. Transfer content other than that which you want to play
Connection to a Computer