Sony NW-ZX2 Manual page 152

[128] Troubleshooting
Noise is generated.
[129] Troubleshooting
Volume cannot be turned up, or the volume remains low
when the playback volume is turned up.
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Q&A
If using your Walkman near a device that emits radio waves such as a mobile
phone, move the Walkman away from the device.
The content such as music on your Walkman may be corrupted. Connect the
Walkman to a Windows computer and use Media Go or Windows Explorer to
delete the content in which the noise occurred from the Walkman. If you use a
Mac computer, use the Finder to delete the corrupted content. After you have
deleted the corrupted content, transfer the content from the computer to the
Walkman again. Do not perform any other tasks on the computer while transferring
content to the Walkman. Doing so may cause the content to be corrupted.
If the plug is dirty, wipe it clean with a soft, dry cloth.
If your Walkman is connected to a Bluetooth audio device, check the connection
status.
Q&A
Swipe the status bar down, tap
then slide [Music, video, games, & other media] to increase the volume.
Sound
Sound
- [SETTINGS] - [ Sound] - [Volumes] and