Sony NW-ZX2 Manual page 154

[132] Troubleshooting
You cannot charge your Walkman.
[133] Troubleshooting
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If you are listening to music using the Bluetooth function, see "Notes on the
Bluetooth function."
Q&A
Charge the battery within the ambient temperature range of 5 °C to 35 °C (41 ºF to
95 ºF).
You need to turn the computer power on in order to charge your Walkman. Check
whether the computer is in standby (sleep) or hibernation status.
Check that the USB connection to the computer is made properly.
There may be bad electrical contact in the connector. Disconnect your Walkman,
and then reconnect it.
Use the supplied USB cable.
Your Walkman may not be able to connect properly to your computer when using
a USB hub. Connect the Walkman directly to a USB connector on your computer.
Check whether the operating system and operating system version installed on the
computer are compatible with your Walkman.
The battery may have deteriorated if you have not used your Walkman for more
than a year. Contact your nearest Sony dealer.
If the remedies above do not solve the problem, press and hold the
about 8 seconds to reset your Walkman, and then connect again using USB.
Q&A
Power
Power
button for