English
http://www.sony-asia.com/support
Korean
https://scs.sony.co.kr/scs/handler/ProductSupport
Simplified Chinese
http://service.sony.com.cn/KB/
Traditional Chinese
http://service.sony.com.tw/
For customers who purchased the overseas models:
http://www.sony.co.jp/overseas/support/
[113] Troubleshooting
Your Walkman does not operate or the power does not turn
on.
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Q&A
If you transfer a lot of content such as music to your Walkman at once, it will take
time to build the database on the Walkman.
Make sure that the power is on. If not, press the
If your Walkman contains moisture condensation, wait a few hours to let the
Walkman dry out.
If the remaining battery power is low or insufficient, charge the battery.
If your Walkman still does not operate after charging the battery, press and hold
Operation
button.