Sony NW-ZX2 Manual page 153

[130] Troubleshooting
Sound can only be heard from one side of the headphones.
[131] Troubleshooting
Sound is interrupted or skips.
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If the AVLS (Volume Limit) setting is activated, deactivate it.
When listening on a Bluetooth audio device, turn up the volume control of the
Bluetooth audio device.
If the volume level cannot be adjusted directly on the Bluetooth audio device,
increase the volume on your Walkman.
Q&A
Sound will not be output properly if the plug is not inserted correctly into the jack.
Push the headphone plug all the way in.
Wires inside the headphone cable may be broken due to unnecessary force, etc.
being applied to the cable.
Q&A
The sound may be interrupted or skip depending on the environment where your
Walkman is used or the settings of the Walkman.
Following the procedures below may reduce the amount of skipping or
interruptions.
Close applications other than the music playback application.
Set all sound quality settings to off.
Sound
Sound