Sony NW-ZX2 Manual page 160

[143] Troubleshooting
Content such as music cannot be transferred from the
computer to your Walkman.
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may not be inserted. Insert a microSD card.
If the remedies above do not solve the problem, press and hold the
about 8 seconds to reset your Walkman, and then connect again via USB.
Q&A
Check that the USB connection to the computer is made properly.
Use the supplied USB cable.
You may not be able to transfer content when using a USB hub. Connect directly
to the USB connector on your computer.
The version of the installed software may be earlier than that of the supplied Media
Go. Install the supplied Media Go or the latest version through the Internet.
To transfer content to a microSD card (not supplied), set the destination for
transferring content to the microSD card, and then reconnect your Walkman to
your computer.
There is not enough free space in your Walkman, or the number of files has
exceeded the maximum number of transferable files. Delete any unnecessary
content to increase free space. For details on the number of files recordable, see
the following.
"Maximum recordable number of songs and time (Approx.)"
"Maximum recordable time of videos (Approx.)"
Songs with a limited playing period or playing count may not be transferred due to
restrictions set by copyright holders. For details on the settings of each audio file,
Connection to a Computer
button for