Troubleshooting - AG Neovo LE-22E User Manual

APPENDIX

5.2 Troubleshooting

Problems
No picture.
• LED indicator is OFF.
• LED indicator is blue.
Image position is incorrect.
The displayed texts are
blurry.
Red, blue, green, white
dots appear on the screen.
No audio output.
Dew formed on the LCD
display.
Faint shadows from a
static image appear on the
screen.
Possible Cause and Solution
• Check if the LCD display is turned ON.
• Check if the power adapter is properly connected to the LCD display.
• Check if the power cord is plugged into the power outlet.
• Check if the computer is turned ON.
• Check if the computer is in standby mode, move the mouse or press
any key to wake up the computer.
• For VGA input, adjust the H. Position and V. Position settings in
Image Setup ( ) menu (refer to page 23).
• For VGA input, do the following:
√ Press and hold the AUTO button to auto-adjust the display (refer to
page 12).
√ Adjust the Clock and Phase settings in Image Setup (
(refer to page 23).
• There are millions of micro transistors inside the LCD display. It is
normal for a few transistors to be damaged and to produce spots. This
is acceptable and is not considered a failure.
• Check if the volume is set to 0 (refer to page 13).
• For VGA input, check the audio setting of the computer.
• This normally happens when the LCD display is moved from a cold
room to a hot room temperature. Do not turn ON the LCD display, wait
for the dew condensation to disappear.
• Turn off the LCD display for extended periods of time.
• Use a screen saver or a black and white image and run it for extended
periods of time.
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