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Appendix C, Getting Help
Should you have technical questions that are not covered by the respective manuals, please contact
our support department at
Please allow one working day for an answer!
Technical manuals as well as other literature for all LiPPERT products can be found in the Products
section of LiPPERT's website www.lippertembedded.com. Simply locate the product in question and
follow the link to its manual.
Returning Products for Repair
To return a product to LiPPERT for repair, you need to get a Return Material Authorization (RMA)
number first.
Please print the RMA Request Form from
fill in the blanks and fax it to +49 621 4321430. We'll return it to you with the RMA number.
Deliveries without a valid RMA number are returned to sender at his own cost!
LiPPERT has a written Warranty and Repair Policy, which can be retrieved from
h ttp://www.lippertembedded.com/service/warranty.html
8 6 H
It describes how defective products are handled and what the related costs are. Please read this
document carefully before returning a product.
TME-104-CLR-LX800-R1V3.doc
s upport@lippertembedded.com
8 4 H
h ttp://www.lippertembedded.com/service/repairs.html
8 5 H
Rev. 1.3
.
C
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