Client Consultation; Printing A Client Information Ticket - Alcatel Advanced Reflexes User Manual

2

Client consultation

•
You can consult and modify client data (room taken):
After selecting the room (see below), the first line of each screen shows the data
for the client occupying this room:
- the client's name
- the client's language
- the client's wake-up alarm time (if programmed) and the indication of a possible
problem with the wake-up alarm
- the status of the DND (do not disturb) feature
- the status of his prepayment the signs + for "credit" and - for "debit") and the
currency used
- the segment
service (text mail, voice mail, and call-back request from reception)
- the directory number of the room
2.1

Printing a client information ticket

"Hotel"
programmed
key
•
The information ticket indicates:
- the client's name
- the room no.
- the language
- the password
- the DDI no.
- the terminal barring
- the global total of the client's deposit (metering credit)
- the total remaining to be paid by the client (debit) or to be reimbursed by the
hotel (credit); total deposit made minus the cost of communications
- the rate of VAT and the total amount of VAT corresponding to the cost of
communications
- the number of communications made
- the status of the DND feature (active or inactive)
- the status of the client's message service (messages present or not: text, voice
and call-back requests from reception)
10
Other
lit or unlit representing the status of the client's message
key
corresponding to
room
OR
directory no. of
room
Print