Alcatel advanced reflexes Operation Manual
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Alcatel advanced reflexes Operation Manual

Omnipcx office
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See also: User Manual , Manual
Alcatel Advanced Reflexes
™
Operator station
Alcatel
OmniPCX Office
A R C H I T E C T S O F A N I N T E R N E T W O R L D

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Summary of Contents for Alcatel advanced reflexes

  • Page 1 Alcatel Advanced Reflexes ™ Operator station Alcatel OmniPCX Office A R C H I T E C T S O F A N I N T E R N E T W O R L D...
  • Page 2 This guide describes the services offered by the Alcatel Advanced Reflexes operator station (OS) connected to an Alcatel OmniPCX Office system. This guide covers the specific functions of the Alcatel Advanced Reflexes operator station (consult the station user manual for a decsription of the other services) : ·...

  • Page 3: How To Use This Guide

    How to use this guide ? You have an Alcatel Advanced Reflexes digital telephone. The large display, navigator and alphabetic keypad will help you use your telephone easily and make optimum use of the many functions offered. • • Actions Keypad Lift receiver.

  • Page 4: Table Of Contents

    Contents Getting to know your telephone ... p.6 Operator station (OS) functions ... p.8 Setting restricted service ......p.8 Reserving a group of lines .
  • Page 5 Contents Complementary 'Expert' funtions ..p.19 Accessing the "Expert" function ....p.19 Table of business codes (Accoun) ....p.19 Direct numbers of extensions (PubNum) .

  • Page 6: Getting To Know Your Telephone

    Getting to know your telephone Navigator Lets you browse through several pages of the display and select a line (the bottom line is implicitly active). Guide key Top line This key lets you: Previous • obtain information about the Next page page telephone •...
  • Page 7 Three-colour indicator light The indicator light on your terminal enables you to monitor the system. The light has five possible statuses (colours and/or flashing): Flashing green: message received (voice or screen) or call received in the “ calls received ” memory.

  • Page 8: Operator Station (Os) Functions

    Operator station (OS) functions Other Setting restricted service This function sets the system to restricted service: All incoming calls are directed to a general ring or a programmed number: display and tone indicate service active “Normal/ operator Restr” fixed password (by default HELP1954 ) “Normal/Restr”...

  • Page 9: Reserving A Group Of Lines

    Reserving a group of lines For maximum availability of the operator station, thus assuring optimum reception of incoming calls, a group of outside lines can be reserved which will only be available to the operator station(s): display and tone indicate service active “Reserved operator...

  • Page 10: Manually Diverting Operator Calls To Another Number

    Manually diverting operator calls to another number During a period of absence, the operator can divert all calls received (incoming calls and internals calls dialling 9) to another number: “Att.Div” enter the number operator programmed key of the terminal to password (by receive the default...

  • Page 11: Answering A Night Call

    “Bkg.Music” key icon indicates service active To cancel the line reservation, repeat operation. Answering a night call An incoming night call is indicated in the same way as an ordinary call: your telephone the night call name or n° is rings displayed lift the...

  • Page 12: Using A Headset

    Using a headset You can connect a headset instead of your receiver: • To activate or deactivate headset mode: Headst Custo Choice activating or deactivating headset mode • Answering or making a call: function active hands free • To activate or deactivate the loudspeaker during a conversation: during a conversation function active...

  • Page 13: When You Return, Consult Your General Voice Mailbox

    To answer in intercom mode: corresponding LED deactivate intercom mode lights up When you return, consult your general voice mailbox The light indicates that messages have been received. GalMbx display number of new and old messages operator password (by default HELP1954 ) display name of sender, with date, time and ranking of message...

  • Page 14: Programming Functions

    Programming functions Other Accessing programming Your Alcatel OmniPCX Office system's operator station can access the general programming services. Operat access programming function operator password (by default HELP1954 ) Programming system directory (ComSpD) This function can be used to programme system short numbers, accessible to all...

  • Page 15: Programming Date And Time (Clock)

    Programming date and time (Clock) Clock in programming function enter date and time • Changing date and time: Clear previous next character character...

  • Page 16: Setting Various Subscriber Telephone Parameters

    Setting various subscriber telephone parameters Other Accessing the subscriber function This function provides access to the various parameters defined for a system user or subscriber, identified by an extension number: access to “Subscriber” Subscr in programming programming function function enter extension n ° to be programmed Subscriber name (Name) Name...

  • Page 17: Resetting A Subscriber Password (Rescod)

    Resetting a subscriber password (ResCod) This function is used to cancel a subscriber password and restore the default password (1515): ResCod in “Subscriber” function Subscriber display language (Lang) This function is used to specificy the display language for the selected subscriber. Pressing this key scrolls the various languages available: Lang in “Subscriber”...

  • Page 18: Subscriber Discrimination Criteria (Barrng)

    • Changing a name or number: Clear previous next character character Subscriber discrimination criteria (Barrng) This function is used to define discrimination criteria for each subscriber: Barrng in “Subscriber” selection displayed on function first line Modify selection of discrimination criteria This function is used to describe discrimination criteria for each subscriber.

  • Page 19: Complementary 'Expert' Funtions

    Complementary 'Expert' funtions Other Accessing the 'Expert' function Expert in programming access to “Expert” function programming function Table of business codes (Accoun) This function is used to define the table of business codes enabling a subscriber to charge his/her calls to a business account: Accoun in “Expert”...

  • Page 20: Direct Numbers Of Extensions (Pubnum)

    • On 'Param2' Barrng Mask indicate indicate number of discrimination masked digits category “'Barrng': discrimination category: none, 1 to 16, that of subscriber (SET) or that of user (GUEST). 'Barrin' : number of digits : DEF (default value : 4), all, none, 1 to 9.

  • Page 21: Greeting And Holding Messages (Moh)

    • Modifying an entry: Prev Next Clear go to previous go to next entry entry Goto Modify select specific entry modify contents of entry displayed Greeting and holding messages (MOH) This function is used to define the greeting message and hold music parameters. Voice in “Expert”...
  • Page 22 Dfault erase the recorded message and replace it with the default message To record a message : Record Record display invites you to start recording Split Record Stop record to stop stop recording message momentarily duration of message is displayed Hold music may be subject to author's rights and appropriate action should be taken in this respect.
  • Page 23 MusSrc This function is used to select a music source (3 possible sources). Stndrd VoicPr Tape by default personal external...

  • Page 24: Dect Cordless Telephones

    DECT cordless telephones This function is used to manage DECT telephones and to create DECT GAP extensions: • Adding a DECT GAP extension: DECT in “Expert” function In progress DECT GAP extension is created Modify public network n° of DECT extension waiting for creation from DECT GAP extension...

  • Page 25: Changing The Operator Password (Passwd)

    Changing the operator password (Passwd) This function is used to change the operator session password: Passwd display asks for old in “Expert” function password display asks for new password enter the old password enter the new (8 alphanumerical password characters) (8 alphanumerical characters) display requests...

  • Page 26: Resetting The System (Rstsys)

    Resetting the system (RstSys) This function is used for a hot or cold system reset: RstSys in “Expert” function Cold Warm Acold reset will restore your system default configuration (our specific configuration will be lost). The reset request must be confirmed.

  • Page 27: Voice Message

    Voice message This function is used to manage the voice guides and to configure the broadcasting lists. in “Expert” function AutoAt AudTx List Notif GalMbx InfMsg AutoAt Configuration of 3 types of voice guides for the automatic switchboard (day, night, 'Good-bye') message. AutoAt Night opening times voice...
  • Page 28 You can: listen to the voice guide (default or personalized) record a personalized voice guide erase the personalized voice guide and replace it with the default voice guide. AudTx Configuration of 3 types of Audiotex (day, night, 'Good-bye' message) Night AudTx opening times closing times...
  • Page 29 List Personalization of broadcasting lists (max. 50) List Listen Record listen to the name record a list assigned to the list Clear Edit delete a edit a list broadcasting list GalMbx Defining the general mailbox greeting message GalMbx Listen Record listen to the record a message recorded / default...
  • Page 30 Recording of information messages used by the PABX and the InfMsg Audiotex service (opening or closing times); maximum of 50 messages. InfMsg Listen Record listen to the record a message recorded message Prev Next previous message next message Notif Defining the message notification announcement Notif Listen Record...

  • Page 31: Software Licence Agreements

    Software licence agreements This function is used to read or modify the software licence agreements. SwKeys in “Expert” function Main SwKeys Reading the system software licence agreement. Configuration of the CTI software licence agreement.

  • Page 32: Guarantee And Clauses

    Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel Advanced Reflexes product (operator station) to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. Any unauthorised modification to the product shall render this declaration of compliance null and void.

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