Alcatel Advanced Reflexes User Manual
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- User manual (84 pages) ,
- Operation manual (32 pages) ,
- Manual (19 pages)
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Summary of Contents for Alcatel Advanced Reflexes
- Page 1 Alcatel Advanced Reflexes ™ Alcatel OmniPCX Office A R C H I T E C T S O F A N I N T E R N E T W O R L D...
- Page 2 Thank you for choosing one of our Reflexes, range of telephones, and for your Alcatel confidence in Your Alcatel Advanced Reflexes digital telephone offers you all the latest design features, so that it is very easy to use, while providing the most efficient means of communication...
- Page 3 How to use this guide? You have an Alcatel Advanced Reflexes digital telephone. The large display, navigator and alphabetic keypad will help you use your telephone easily and make optimum use of the many functions offered. • • Actions Keypad lift the receiver.
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Page 4: Table Of Contents
Contents Getting to know your telephone ... p.8 Using your telephone ....p.11 Making or answering a call without lifting the receiver (hands free) . - Page 5 Contents During your communication ....p.23 Making a second call during a conversation ..p.23 Answering a second call during a conversation ..p.24 Transferring a call .
- Page 6 Contents Keep in touch ......p.44 Selecting calls to be diverted ..... p.44 Diverting calls to another number (immediate diver- sion) .
- Page 7 Contents Your telephone fits your needs ... . p.56 Initializing your voice mailbox..... p.56 Customising your voice greeting .
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Page 8: Getting To Know Your Telephone
Getting to know your telephone Navigator Lets you browse through several pages of the display and select a line (the bottom line is implicitly active). Guide key Top line This key lets you: • obtain information about the Previous Next page telephone page •... - Page 9 Display and display keys Displays 2 lines and several pages giving information on your correspondent and the functions available through the keys associated with the lines of the display screen. Divert your calls to another StoreN Divert Call required number. number.
- Page 10 Installing the programmable key label A printed label is supplied with the terminal. This should be installed beneath the programmable keys. Insert a flat “ blade ” into the slot (1 slot per key block). Raise the cover. Slide the printed label into position. Replace the cover.
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Page 11: Using Your Telephone
Using your telephone Other Making or answering a call without lifting the receiver (hands free) line key number required (internal or external) Helen you are in hands free mode your correspondent’s terminate name your call During a conversation, you can lift the receiver without terminating the call. -
Page 12: Making An Outside Call
Making an outside call • Making a call: 0155667000 “Outside line” number required tells you the status of your call 9 is the default code for an outside line. Making an internal call internal number default code for line key required “Operator call”... -
Page 13: Calling Your Correspondent By Name
• If the internal or outside number does not reply: ¤Intru ¤Cback Text broadcast a message on request callback to a send a written the loudspeaker of the busy terminal message free terminal NbSave go to next screen store number to call again Calling your correspondent by name (company directory) Smith John... -
Page 14: Calling From Your Personal Directory
• If name is not OK: FName Rubout Next extend search erase last letter entered show next name in list Prev Exit show previous name return to main menu Calling from your personal directory shows first ten names already entered in directory* Helen calling the selected... -
Page 15: Receiving A Call
Receiving a call your telephone correspondent’s name or rings number Smith John • To answer: Filtering calls using the voice mailbox This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him. •... -
Page 16: Redialling
• When you receive a call : you hear the message left by your caller 0155667000 name or number of hands free to take the caller the call to stop listening same key to stop listening only and deactivate the screening Other Redialling* Next... -
Page 17: Requesting Automatic Callback If Internal Number Is Busy
Requesting automatic callback if internal number is 1.11 busy ¤Cback internal number busy callback request acknowledged • Cancelling callback request: ×Cback 1.12 Answering an internal call in intercom mode You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. -
Page 18: Sending Dtmf Signals
1.13 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automatic attendant or a remotely consulted answering machine. ¤DTMF ×DTMF during a conversation to activate to disable The function is automatically cancelled when you hang up. -
Page 19: Making An Isdn Call
1.14 Making an ISDN call screen shows number dialled number called Send Rubout Exit send call erase last character return to initial screen SubAdr Secret access ISDN services add a subaddress keep your identity secret Text send a written message * Sending a subaddress You may have to add a four-digit subaddress to the number called (to obtain a fax, PC or telephone, etc.). -
Page 20: Hiding Your Identity (Isdn Call)
1.15 Hiding your identity (ISDN call) When you call an internal or an outside ISDN number, your number is automatically sent. You can hide your identity before sending your call. Secret number called Choice hidden identity status is shown Send your identity remains hidden from your correspondent function is disabled at end of call... -
Page 21: Identifying A Malicious Call (Isdn Call)
1.16 Identifying a malicious call (ISDN call) When you receive a call, you can ask the network operator to record informations about your communication (correspondents’ numbers, date and time of call, subaddress, etc.). Mcid during a conversation service request acknowledged Using this service requires to take out a subscription to the network operator. -
Page 22: Mute, So That Your Correspondent Cannot Hear You
1.18 Mute, so that your correspondent cannot hear you You can hear your correspondent but he/she cannot hear you: during a conversation disable microphone corresponding LED lights up resume the conversation... -
Page 23: During Your Communication
During your communication Other Making a second call during a conversation during a conversation number of second name of second line key correspondent correspondent Helen first call is placed on hold • To cancel your second call and recover the first: line key for which icon is flashing If you make an error, hang up: your telephone will ring and you will recover your... -
Page 24: Answering A Second Call During A Conversation
Answering a second call during a conversation • A second correspondent is trying to call you: during a conversation Smith John caller's name or number line key for which icon flashing for 3 seconds is flashing first call is placed on hold •... -
Page 25: Transferring A Call
Transferring a call • To transfer your call to another number: during a conversation first call is placed on hold number required • If the number receiving the transfer answers: Transf if allowed by system configuration You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described above. -
Page 26: Switching Between Calls (Broker Call)
Switching between calls (Broker call) During a conversation, a second call is on hold. To recover the second call: your first call is placed on hold line key corresponding to icon Three-way conference with internal and/or external correspondents (conference) During a conversation, another call is on hold: ¤Conf ×Conf 3-way conference... -
Page 27: Placing A Call On Hold (Hold)
Placing a call on hold (hold) • Exclusive hold: During a conversation, you wish to place the call on hold and recover it later, on the same telephone. your call is placed on hold line key • Recover the call on hold: line key corresponding to icon •... -
Page 28: Placing An Outside Call On Hold (Parking)
Placing an outside call on hold (parking) You can place an outside call on hold and recover the call on another telephone: Park during a conversation “Parking” function code • To recover the parked call: PickUp RetPrk number of telephone from which call was parked “Retrieve parked... -
Page 29: Getting Information About Camped-On Calls
Getting information about camped-on calls • Another call is received: during a conversation, you hear a beep beep the call is automatically placed on hold Smith John identity shown briefly • Check identity of callers on hold: Next Prev Queue last call received check other calls Answer... -
Page 30: Intrusion Into An Internal Conversation
Intrusion into an internal conversation Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call: ¤Intru ×Intru same key to deactivate • Protection against intrusion: “Protect a call” your correspondent’s programmed key or function number code... -
Page 31: Sharing
Sharing Other Receiving supervised call ringing To receive the special ringing for calls to another number: “Supervised call same key to cancel ringing” programmed key Answering a general bell When the operator is absent, outside calls to the operator are indicated by a general bell. -
Page 32: Filtering Calls For "Manager/Secretary" Groups
Filtering calls for 'manager/secretary' groups System configuration allows “manager/secretary” groups to be formed, so that the manager’s calls can be directed to one or more secretaries. • From the manager’s or secretary’s telephone: incoming calls are filtered by a chosen person (secretary, etc.) “Filter”... -
Page 33: Call Pick-Up
Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • If the telephone ringing is in your own pick-up group: “Group call pick-up” programmed key or function code •... -
Page 34: Answering Briefly In Place Of The Operator
Answering briefly in place of the operator Outside calls to the operator will ring on your telephone and you can answer the call: your telephone will ring at the same time as the switchboard “Operator help” same key to programmed key cancel •... -
Page 35: Hunting Groups
Hunting groups • Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. • Temporary exit from your hunting group: “Hunting group out' programmed key your group number or function code •... -
Page 36: Calling An Internal Correspondent On His/Her
Calling an internal correspondent on his/her pager The number called does not answer and you know that the person called has a pager: number called “Paging” programmed key or function code paging in progress is displayed Your correspondent can answer from any telephone in the system. -
Page 37: Sending A Written Message To An Internal Correspondent
Sending a written message to an internal 3.10 correspondent Text number called enter the first letters of the name Next 01/27 Rapp. first message in list (27) next message Create GoTo enter number of message create a temporary personal required message (alphabetic keypad) Lang change language of... - Page 38 • The 27 standard messages are shown below: 1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) 3 Call me back at _:_ (*) 17 Out for a while 4 Call back _____ (*) 18 Absent for the rest of the day 5 Call the attendant...
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Page 39: Send A Voice Message Copy
Sending a written message to an ISDN 3.11 correspondent Text number called proceed as for an internal correspondent You can do this during a conversation. 3.12 Send a voice message copy Voice personal code display number of new and old messages Next Prev Copy... - Page 40 Send Record send message record a comment * * To record a comment : Record Ready to Recording ... record start recording the comment recording Stop Listen end of recording send message replay comment Record re-record a comment...
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Page 41: Sending A Recorded Message To A Number / A Distribu
Sending a recorded message to a number / a 3.13 distribution list Voice Send personal code correspondent’s correspondent’s name or no. or list no. list name Record Ready to record start message recording Stop Recording ... recording end of recording apply Listen Record... -
Page 42: Broadcasting A Message On The Loudspeakers Of A Station
Broadcasting a message on the loudspeakers of a 3.14 station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: speak, you have 20 seconds number of broadcast group The message will only be broadcast on terminals not in use and which have a loudspeaker. -
Page 43: Allocating An Outside Line
3.16 Allocating an outside line If authorised, you can transfer an outside line to another terminal, thus enabling that person to make an outside call. during an internal conversation “Allocate outside” programmed key your internal correspondent now has an outside line and can dial To know the cost of the call, press the “Allocate &... -
Page 44: Keep In Touch
Keep in touch Other Selecting calls to be diverted When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. Divert ExtLoc type of call diverted is displayed Choice change type of call Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an... -
Page 45: Diverting Your Calls To Your Voice Message Service
Diverting your calls to your voice message service Divert type of diversion Activate/disable the personal assistant Custo Assist Perso Assist:OFF ON/OFF Choice Perso Assist:ON apply Personal assistant : reaching you with one number only Custo Assist Menu select type of diversion IntNum ExtNum dial number of a... -
Page 46: Diverting Calls To Your
Diverting calls to your pager Callers will thus be able to contact you while you are moving around the company: Divert Page» “Divert to paging” programmed key or function code... -
Page 47: Forwarding Your Calls From The Receiving Terminal
Forwarding your calls from the receiving terminal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” function. Follo» Divert your extension number “Follow me” programmed key or your extension function code number To cancel forwarding, see section 'Cancelling all diversions'. -
Page 48: Applying A Selective Diversion
Applying a selective diversion You can selectively divert calls, according to the caller’s identity: “Selective diversion” programmed key or function code • To cancel this diversion: Divert Cancl» Diverting all group calls You can divert all your group calls to another internal number: “Divert group calls”... -
Page 49: Cancelling All Diversions
4.10 Cancelling all diversions “Cancel all diversions” programmed key or function code programme another type of diversion 4.11 Cancelling a specific diversion programmed key corresponding to type of diversion (group or selective) -
Page 50: Diverting Calls When Your Line Is Busy (Divert If Busy)
4.12 Diverting calls when your line is busy (divert if busy) Callers will thus be able to contact you while you are moving around the company: Divert Busy» number receiving diversion diversion is acknowledged “Divert if busy” number receiving programmed key or function diversion code 4.13... -
Page 51: When You Return, Consult Recorded Messages
4.14 When you return, consult recorded messages The light indicates that messages have been received. Voice personal code display number of new and old messages display name of sender, with date, time and ranking of message Prev Next Play select message listen to message Clear Call... -
Page 52: Leaving A Recorded Message For Internal Callers
4.15 Leaving a recorded message for internal callers You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. Divert Text» “Text” programmed key follow instructions to select message 01/27 Rapp. first of the 27 messages Message is selected in the same way as in: Sending a written message to an internal correspondent. -
Page 53: Consulting Written Messages
4.16 Consulting written messages The light indicates that messages have been received. Text Read + number of messages received Read + Next name of sender, date, time next message and ranking of message Prev Clear previous message erase message Call Back call back sender of return to previous... -
Page 54: Managing Your Charges
Managing your charges Other Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. “Business account code” number of business programmed key or function account code • Adding or changing a business code during a call: “Business account code during call”... -
Page 55: Finding Out The Cost Of An Outside Call Made For An Internal User From Your Terminal
Finding out the cost of an outside call made for an internal user from your terminal in conversation with the internal user programmed key code for function 'Meter Total Recall' 'Meter Total Recall' Transf the call is placed on hold outside number transfer call to your called... -
Page 56: Your Telephone Fits Your Needs
Your telephone fits your needs Other Initializing your voice mailbox enter your personal code then record Light flashes your name according to voice guide instructions Your personal code is used to access your voice mailbox and to lock your telephone. Customising your voice greeting You can replace the greeting message by a personal message. -
Page 57: Modifying Your Personal Code
Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone. Custo Option Passwd old code new code (4 digits). (4 digits) As long as your voice mailbox has not been initialized, personal code is 1515. -
Page 58: Adjusting Screen Brightness
Adjusting screen brightness Custo Cntrst Icon Screen select the required level by consecutive presses Levels of brightness are scaled from 4 to 16. Selecting language Custo Option Lang Choice French current language consecutive presses to apply You can choose between 2 predetermined languages. -
Page 59: Programming Direct Call Keys
Programming direct call keys 0_..press present value of selected programmed key enter the number... -
Page 60: Programming Your Personal Directory
Programming your personal directory ..press a display key enter the name of your correspondent correspondent’s apply number to be programmed • The following screen keys can also be used: Clear Split Rubout erase last character erase number enter pause in number entered... -
Page 61: Programming An Appointment Reminder
Programming an appointment reminder You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). Appmnt Temporary Appt Change Clear define type of erase proposed time enter time of appointment appointment (temporary by default) -
Page 62: Identify The Terminal You Are On
• To cancel your reminder request: Appmnt Change Clear 6.10 Identify the terminal you are on Press this key twice. 6.11 Broadcasting background music on your loudspeaker You can broadcast background music on the loudspeaker of your telephone (depending on configuration): when telephone is not in use, background music is played same key to cancel... - Page 63 Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel Advanced Reflexes product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. Any unauthorised modification to the product shall render this declaration of compliance null and void.