Alcatel Advanced Reflexes User Manual
Reception terminal
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Also See for Advanced Reflexes:
- User manual (84 pages) ,
- Operation manual (32 pages) ,
- Manual (19 pages)
Related Manuals for Alcatel Advanced Reflexes
Summary of Contents for Alcatel Advanced Reflexes
- Page 1 Alcatel Advanced Reflexes ™ Reception terminal Alcatel OmniPCX Office A R C H I T E C T S O F A N I N T E R N E T W O R L D...
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Page 2: How To Use This Guide
How to use this guide ? You have an Alcatel Advanced Reflexes digital telephone (reception terminal). The large display, the navigator and the alphabetic keypad will help you use your telephone easily and make optimum use of the many functions offered. -
Page 3: Table Of Contents
Contents Getting to know your telephone ... p.6 Client check-in ......p.8 Registering a client when he checks-in. - Page 4 Contents Customising your application....p.22 Wake-up time ....... . . p.22 Public no.
- Page 5 Contents...
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Page 6: Getting To Know Your Telephone
Getting to know your telephone Navigator Lets you browse through several pages of the display and select a line (the bottom line is implicitly active). Top line Guide key This key lets you: Previous Next page • obtain information about the page telephone Bottom line... - Page 7 Programmable keys and icons To make a call, activate a service or manage your calls. Icons are associated with each of these keys: Room terminal icons : Line icons : 1st segment 2nd segment 3rd segment Incoming call (flashing). Call in progress. Room taken Terminal Room not Call on hold.
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Page 8: Client Check-In
Client check-in Other Registering a client when he checks-in. • When a client arrives, select a free and cleaned room : “Hotel” key corresponding to a directory no. of room programmed key free room According to the sequence of screens, you must: 1) Enter the “empty”... - Page 9 • The following screens correspond to the check-in (a maximum of six from eight): Deposit: A prepayment (metering credit) is proposed by default. You can modify the amount or select “NoPrep” (no prepayment). The client prepayment amount is converted into a number of metering impulses (metering credit).
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Page 10: Client Consultation
Client consultation Other • You can consult and modify client data (room taken): After selecting the room (see below), the first line of each screen shows the data for the client occupying this room: - the client’s name - the client’s language - the client’s wake-up alarm time (if programmed) and the indication of a possible problem with the wake-up alarm - the status of the DND (do not disturb) feature... -
Page 11: Wake-Up Alarm Time
Wake-up alarm time • This feature is used to modify the time of the client’s wake- up alarm: Wakeup “Hotel” directory no. of programmed corresponding to room room Clear Wake-up to cancel the wake-up alarm time alarm • Consultation of the alarm status: Several choices are possible: Left segment of the room key: The flashing status of a room key informs you that there is a problem with the... -
Page 12: Do Not Disturb
Wake-up alarm status: Press WAKE-UP; the status of the wake-up alarm will be one of the following: active: the wake-up alarm is activated inactive: the wake-up alarm is deactivated busy: problem, the terminal was busy during the three attempts unanswered: problem, the terminal was not answered during the three attempts inaccessible: problem, the terminal was inaccessible during the three attempts... -
Page 13: Metering Credit
Metering credit • This feature is used to modify the amount of a client’s metering credit “Hotel” key corresponding to directory no. of room programmed room Deposi new amount of money deposited The system recalculates the global total of the client’s deposit and the balance. Check-out: “Hotel”... -
Page 14: Client Name
Client name • This feature is used to modify the client’s name: “Hotel” key corresponding to directory no. of room programmed room Name client name (8 characters max.) Language • This feature is used to modify the language of the client. “Hotel”... -
Page 15: Message Service
Message service • Call-back request: This feature is used to leave the client a call-back request (terminal message LED activated): “Hotel” key corresponding to directory no. of room programmed room Messag Choice consecutive presses • Reading the type of message left: This feature is used to find out what type of message (voice or text message) has been left for the client: Messag... -
Page 16: Public Number (Ddi)
Public number (DDI) • This feature is used to assign another DDI no. to the client: “Hotel” key corresponding to directory no. of room programmed key room PubNum Choice consecutive presses 2.10 Barring • This feature is used to modify call barring (international, national, local or prohibited calls) on the client’s terminal: “Hotel”... -
Page 17: Password
2.11 Password • This feature is used to modify the password assigned to a client: “Hotel” key corresponding to directory no. of room programmed key room Passwd Choice consecutive presses system assigns another password • The client can use his password to: - lock his terminal (prohibit external calls) - establish communications with protected account codes (using substitution or not) -
Page 18: Client Check-Out
Client check-out Other Printing a telephone bill “Hotel” key corresponding to directory no. of room programmed key room CheOut Print • The bill indicates: - the client’s name - the room no. - the global total of the client’s deposit (metering credit) - the number of communications made - the total cost of communications - the rate of VAT and the total amount of Vat corresponding to the cost of... -
Page 19: Pre Check-Out
Pre check-out • This enables the client, before an early morning departure for example, to settle his telephone bill the day before (no more external calls possible) whilst still keeping all the features programmed on his terminal (wake-up alarm, messages, DDI no., DND, etc.): “Hotel”... -
Page 20: Check-Out
Check-out • This enables reception to free the room: “Hotel” key corresponding to directory no. of room programmed key room CheOut CheOut The room parameters are rebooted. The telephone bill is printed automatically. • The result of a pre check-out/check-out on room parameters are: PRE CHECK-OUT CHECK-OUT... - Page 21 Table analysis: /: this symbol indicates that the status remains unchanged. No external call: new barring on the room’s terminal Remainder to pay: the total remaining to be paid by the client (debit) or to be reimbursed by the hotel (credit), total deposit made minus the cost of communications, is deleted.
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Page 22: Customising Your Application
Customising your application Other The customisation functions are used to define the default values of the different application screens. Wake-up time • This feature is used to define (or not) a wake-up alarm time by default: DefVal Wakeup “Hotel” default wake-up time programmed key Clear to delete default time... -
Page 23: Language
Language • This feature is used to select a language by default: Choice DefVal Lang “Hotel” consecutive presses programmed key The language is automatically assigned to the client’s voice mail box and terminal Metering credit • This feature is used to activate (or deactivate) the “prepayment request”... -
Page 24: Barring
Barring • This feature is used to define a room’s terminal barring by default (international, national, local or prohibited calls): DefVal Barrng Choice “Hotel” consecutive presses programmed key Currency • This feature is used to enter the currency of the country: DefVal Money “Hotel”... -
Page 25: Do Not Disturb
Do not disturb • This is used to activate (or deactivate) the DND feature by default: Choice DefVal “Hotel” consecutive presses programmed key... -
Page 26: Taxation Parameter
Taxation parameter DefVal Meter Cost “Hotel” programmed key UnitTh cost 1, cost 2, cost 3: enter the 3 basic tax values. Cost OvLoad: enter the additional cost assigned to the communications made by reception and transferred to room terminals and “public phones”. threshold 1, threshold 2: enter the 2 thresholds for UnitTh the 2nd and 3rd basic tax value. -
Page 27: Exit Time
Exit time • The reception terminal automatically exits the Hotel application and switches to standby if no operation is carried out for a programmed length of time: DefVal ExTime “Hotel” programmed key time (in minutes) 4.10 VAT rate • This feature is used to enter the country’s VAT rate: DefVal “Hotel”... -
Page 28: Client Record Screens
4.11 Client record screens • This feature is used to programme the order in which the six consultation screens most frequently used during check- in appear (maximum of six from eight) Note: the consultation screens not selected remain available until the end of check-in. - Page 29 • Your different default customisations appear in the table below. FUNCTION YOUR CUSTOMISATION Name : Passwd : Wake-up: DDI no.: Language: Credit: Barring: Currency: DND: Exit: VAT: Taxation: Cost 1 Cost 2 Cost 3 Additional cost Threshold 1 Threshold 2 Beep Check-in:...
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Page 30: Room Status
Room status Other • The room status feature makes it possible: For housekeeping to: - inform reception about the status of rooms. For reception: - to change the status of a room, - to display room status on the reception’s terminal. To produce a Room Status ticket or voucher. -
Page 31: Room Status Consultation
Room status consultation • The receptionist can consult room status: Status “Hotel” key corresponding to programmed key room screen displays: its “cleaned” or “not cleaned” status or else its problem no., and its “free” or “taken” status directory no. of room Cleans on the basis of this status, you can:... -
Page 32: Producing A Room Status Ticket
Producing a room status ticket • A ticket or voucher can be printed automatically when the room status changes (if the feature is programmed): • The ROOM STATUS DEVELOPMENT field is specific and includes the following data: - the first digit gives the room status: 0 = room cleaned 1 = room not cleaned - the other digits (maximum 3) represent the number of the problem if there is... -
Page 33: Room Status Configuration
Room status configuration • This feature is used to specify whether all rooms or only those taken can be switched manually or automatically (at a programmed time) to “not cleaned” status: Rooms: Status Global “Hotel” programmed key Rooms consecutive presses This feature is used to specify which are the rooms concerned by the switch to the 'to clean' status (all rooms or only rooms taken). - Page 34 Manual or automatic switch: This feature is used to specify if the rooms concerned (on the “rooms” menu) switch automatically or manually into “not cleaned” status. Status Global “Hotel” manual switch programmed Time Clear automatic switch In the table below, you can see the codes you have assigned to different problems indicated in room status: ROOM STATUS YOUR CODE...
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Page 35: Guarantee And Clauses
Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel Advanced Reflexes product (reception terminal) to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council.